Stephanie Hutton

As both of our children have completed this online course with distinction awards, we cannot recommend it highly enough. At every step Tracy, Dominique and Carol were friendly, efficient and supportive. The ability to do this course from home offers great flexibility. Second time around it was done over 2 weeks and although it is intensive, requiring a lot of revising in between sessions, getting this qualification in such a short period of time is a reflection of the high level of teaching and resources offered. Being able to complete practice exam papers and have them marked is really helpful also. Thank you for a great service.

Wish I'd read other reviews before placing my first order. Ordered a pair of leggings which never appeared. Checked on courier tracking to read "delayed due to address query". Checked back the next day to find the same again. Checked a third time and alarmingly saw, "returned to sender". I have absolutely no idea why this was not delivered as I live two minutes from a dual carriageway on the only main road into my village. Emailed Myprotein and received a reply from Dan to say an error and would be with me in 24 to 48 hours. Six days later still nothing so I emailed again. This time my reply said that I had to wait 14 days for a refund!!!!!! Phoned to explain and spoke with a friendly but robotic person who could offer no help. I didn't want a refund just wanted the leggings to be delivered. Due to atrocious service I now I'm left with no option but to get a refund. I would never use this company again. I'm also going to speak to the courier company to check that this is all in order as it seems rather strange to me. I'm not quite sure why I have to wait 14 days for my refund as it's not like I received the order, changed my mind and sent it back for a refund. I just never got it. Make no mistake I will be following this up and reporting the company to the relevant authorities if this matter is not dealt with.