Anoniem

Altijd prima service en snelle levering

Eglo Netherlands. I was interested in a lamp from their website. However it was stated that the lamp could not be bought directly through this website. Therefore I contacted their showroom by mail. They advised me to address one of their official dealers and buy the lamp from them. This was done. The dealer ordered the lamp. I paid and then everything went wrong. Eglo has the lamp in stock but refused to deliver. It seems that simply due to the fact that I am Dutch and the dealer is also Dutch a large number of their assortment is not available to us. That is a shame but why does their own customer service advises me to contact their official dealer is beyond me. Besides I feel discriminated because my nationality is not the one Eglo prefers to sell to.

Goed advies en prima service (ook after sales).

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