Eduard Haro – Reviews

James fought for us till the end, with great results!
Even when I lost any hope, he came around and helped, getting us qualified and funded!
Also, available all the time by phone or text.
Wonderful to work with him!

May 23, 2024

Review of SmartBiz Bank, N.A.

Mar 28, 2019

Merged

Verified

I was surprised

I was surprised that no one mentioned the VERY high closing costs (over $17,000), that were withheld on the front end of the loan...
I believe that should have been communicated prior to any funding.

Thank you!

March 28, 2019

Reply from SmartBiz Bank, N.A.

Mar 29, 2019

Thank you for taking the time to leave a review.

At SmartBiz Loans, we strongly believe in transparency and indicate all fees and costs in many places throughout our website and in the application process itself. We’ve spoken with your Relationship Manager and it appears he also communicated with you about the total costs. We’re sorry that you felt our communication could have been better.

If you'd like to discuss further, please contact us and we'll get right back to you. We wish you and your business the best of luck in the future.