Maurizio

Best Power tools but absolute worst customer service. Rude, untrained, foreign, work from home and not a care in the world individuals. Absolute disgraceful service.

Dare to buy a spare switch for your professional tool and they charge me, don't send it, have me emailing, calling and nothing !!!

They tell me they have proof that the items were sent out to me twice!!! Well, check the tracking and both times the photos are of a warehouse workers feet with the wrong postcode. What is this mystery postcode?! Oh it is the Bosch warehouse where my items shipped from. So although the tracking/photos and emails all communicate the same thing, they still think I am pulling a fast one and haven't received a refund or the parts!!!

Absolute joke. If I didn't like the tools so much this experience would have made me change companies. I can't tell you how much time this has taken and how angry this has made me. So the choices I have is buy a whole new tool or wait for these incompetent people to send me my bits.

I would give zero stars if I could. I've been with Bosch for 20 years and spent thousands and this is how they treat me over a £9 order. What a JOKE

Ordered 3rd December 2025, we are now January 28th 2026

Metal was late and arrived bent, they did refund us however so I guess nothing was lost except a lot of stress on site. These things happen, I would still use again

Scott was very helpful when it came to rearranging a delivery to make sure the stone arrived in time. Everything worked out perfectly and my Wife was very happy indeed.
Thanks again, I will definitely be back in the future. 5*

Harriett is an asset to the team and should receive a timely payrise, otherwise I would have to think that the company is not rewarding great customer service. Cheers

Good service. I like the app where otler you know where the driver was!

Really good service from Hennie. I always like buying off them if they are cheapest. In this case it was a great deal.. thanks Hennie

Whenever I can use them I do, service is always spot on. Thank you

Amazing service as usual from the Team at Military 1st.

Delivered very next day on standard postage. Their Flyye industries gear is top notch. Thank you

Very impressed with the service of this company. This was all new territory for us as it was a big purchase and we had no idea about what company to go with but RIIROO ticked all the boxes in terms of answering questions and customer service!!

Product arrived very quickly and very well presented. They really made our boys day. It has all the bells and whistles for him to play with!! Buttons, door catches, wing mirrors, horn, music player and lights!!

Honestly, I am seriously impressed and ultimately my boy is so happy. Highly highly recommended!!

By far the best Biltong you are going to find, great company! I particularly like the chilli flavour

Good price for hand tools but the packing is atrocious, it is a miracle stuff wasn't damaged, there was just a pile of tools in one corner of a huge box with a tiny popped bit of those big bubble, bubble wrap strewn in the corner. The teeth on my handsaw could easily of gotten damaged with all the other loose hand tools in there. Come on tool stop, this isn't the first time either!! It may look ok when packing but remember the courier part of the "post and packing."

Always a good experience with these guys, love the site and you get your items fast. Very good indeed

Good quality gear. Would recommend this innovative company

Always second to none service from these guys.

Really impressive service. Fast turnaround the delivery driver interpreted our instructions perfectly. Very happy