AH

Alexandra Harrison

United Kingdom

Reviews

Review of Tradeinn

Rated 1 out of 5 stars

DREADFUL experience

DREADFUL experience. Bought heated gilet before Christmas as a present. Arrived on 3rd January so missed Christmas and was faulty. I returned it (for £12 postage fee) on 6th January and as at 9th February am STILL waiting for a refund, despite having chased it 4 times. Do not buy from this firm.

December 20, 2025
Unprompted review

Reply from Tradeinn

Hello,

We are sincerely sorry to hear that our service did not meet your expectations.

Please be informed that your parcel is currently on its way back to our warehouse. Once we receive the returned item, we will process the refund accordingly. Kindly note that this process may take approximately 3 to 4 weeks, in line with our standard procedures.

We have taken your feedback into account and forwarded it to the relevant department to continuously improve the quality of our services.

Please accept our apologies for any inconvenience caused.

Sincerely,

Review of Ongoeazy

Rated 1 out of 5 stars

Poor

This was not a good experience. The woman on the phone was very aggressive, pressurised me into buying a ticket that I subsequently found out was £150 more than any other providers. When I tried to cancel the ticket, the administration fee was unsurprisingly £150.

May 30, 2022
Unprompted review

Review of Loaf

Rated 1 out of 5 stars

If there was an option to give zero…

If there was an option to give zero stars, I would. Our 6 month Lofa sofa developed a rip on the armrest which I reported in the Summer. Eventually someone came out in September to confirm the fabric had been attached incorrectly as it was too tight, causing it to rip. He said Loaf would fix it shortly. In October Loaf sent fabric samples to replace the arm covering to which I responded immediately confirming which colour matched. I have called every fortnight ever since to try and get them to come and fix the sofa and we're now in December without ANY progress. Do NOT buy a sofa from Loaf, they are poor quality and have a terrible aftercare service.

November 30, 2020
Unprompted review

Reply from Loaf

Hi Alexandra,

Thank you for your review.

We are incredibly sorry to hear the issues with your sofa and that this has been going on for so long, this is not the service that we wish our customer to experience.

We have your details so please look out for our contact.

Thank you for your time.

Best Regards,
Bradley