MH

Momes H

United Kingdom

Reviews

Review of SkyParkSecure.com

Review of Lemonade Dolls

Rated 2 out of 5 stars

One size does not fit all

One size does not fit all. I chose the appropriate size for my usual cup based the on size chart. Despite trying different tightness with the band the bra felt either too tight, elastic turning up, or too slack and gaping at the side. I find the bra does not give enough lift so my boobs appear a bit flat. The material is lovely and I love the bright colours but overall find them too uncomfortable. Sadly I won't purchase another.

March 4, 2025
Unprompted review

Reply from Lemonade Dolls

Hi there,

We appreciate you taking the time to share your feedback. We understand that finding the perfect fit can be challenging, and we apologise that this bra didn't meet your expectations. We value your input and will take it into consideration as we continue to develop our products.
If there is anything we can help with please just email [email protected] and we'll be happy to assist 💛

- The LD Team x

Review of Not On The High Street

Rated 1 out of 5 stars

Disappointing

Neither of my gifts have arrived despite me chasing and one saying it should have been delivered 5 days ago. Communication is poor, won't be using this site again.

December 8, 2024
Unprompted review

Reply from Not On The High Street

Dear Momes,

Thank you for leaving a review. We're very sorry to hear about your experience.

Please could you email us at [email protected] and provide us with your order details allowing us to review if your enquiry was addressed appropriately or if there is anything else we can do.

Kind Regards,
Customer Service

Review of HelloFresh UK

Rated 2 out of 5 stars

Had the trial pack of 3 meals

Had the trial pack of 3 meals. Appalled by the amount of individual plastic packets involved. I understand that meals are all by portion but I really wasn't expecting that plus large non recyclable packing. The quality of the produce also isn't exceptional. Won't be reordering.

July 31, 2023
Unprompted review

Reply from HelloFresh UK

Hello Momes,

Thank you for leaving a review. Your feedback is much appreciated. 

It's so disappointing to hear you haven't been impressed with the service but we sincerely hope you were able to make use of the recipes sent.

Our boxes, brown bags and even our spice containers can be recycled with your normal items at home. For the insulation pouches please check that your local council accept PET as a recyclable material.

As for the plastic packaging of some products, unfortunately, it is sometimes necessary to keep the food fresh - if not kept in a plastic bag/packaging, it would need to be kept in ice to be kept fresh, and we can't place ice into the box without a bag to prevent the ice from leaking. Of course, this is also not too clever of a solution for leafy products, either.

As for the creamy products like the Creme Fraiche, the Sour Cream, and the Natural/Greek Yoghurt, these, unfortunately, have no other way of being packaged.

We are working on any possible solutions to reduce packaging, but it might be a while before we are able to replace all of them with a suitable alternative.

If there was anything you weren't able to make use of in regards to the ingredients, we kindly ask that you report this to us by  contacting our Customer Care team  who work 24/7, every day of the week, by following this link to our contact options and they'll be happy to assist you further :https://www.hellofresh.co.uk/contact-page/.

Kind regards,
Nika
The HelloFresh Team