The Good, The Bad and the Ugly
The good bits.
Website works well with lots of information, products in stock and order process was smooth.
The bad bits.
1. No confirmation of delivery date. First I knew about delivery was the driver telling me he was 10 minutes away. Luckily a neighbour was able to sign for the delivery.
2. Items missing from delivery
3. Unacceptably long wait times when trying to contact by phone (1 hour)
4. Emailed several times to several different emails listed on website and received no response.
Order number KNOW-367251-18-01-26 Superlec if you would like to get in touch.
