LI

Lisa

United States

Reviews

Review of Fortnum & Mason

Rated 2 out of 5 stars

I have ordered from you for many years…

I have ordered from you for many years and my last order- in mid October 2024 I ordered at your flagship store in London. I ordered a hamper (my selections) and what I received was a box containing my goods and NO HAMPER. These products were meant to be a gift. I didn’t have the heart to give them to a family member in a box that was falling apart.

October 23, 2024

Reply from Fortnum & Mason

Dear Lisa,

We are truly sorry to hear about the issues you encountered with your recent order.

Your feedback is valuable to us, and we will address these concerns to ensure a better experience for all our customers.

Please kindly contact us at [email protected] (mailto:[email protected]) with your order number or receipt, quoting reference 1637942 and we would be happy to look into this for you.

We hope that we can resolve the issues you have experienced and restore your faith in Fortnum's.

Fortnum & Mason Customer Services

Review of Railninja

Rated 1 out of 5 stars

If I could give this company a negative…

If I could give this company a negative star I would. They are a scam and once I realized this immediately contacted my bank. They look legit but when they send you your ‘tickets’ you can’t download them. In addition, the cost of our tickets in the UK I soon discovered we’re 4X LESS than the charge that rail.Ninja tried to charge me.

October 8, 2023
Unprompted review

Review of Sykes Holiday Cottages

Review of parksleepfly.com

Rated 1 out of 5 stars

Gross misrepresentation of the hotel…

Gross misrepresentation of the hotel where we stayed prior to flying out from Salt Lake City. Don't trust what they report.

May 29, 2021

Reply from parksleepfly.com

We are sorry to learn of your recent experience. We do have other hotel partners in the area and hope you will consider our services in the future.