Awful had a problem with voucher no…
Awful had a problem with voucher no common-sense in resolution.
Andy b the supervisor actually lied and blamed the vendor for the refund refusal
Didnt realise i was talking to the vendor once caught out he basically said tough
Agent tried lie and hope i would go away.
If anything goes wrong you got
No chance of common sense with these guys got the emails to prove it too
Reply from Prezzee UK
Hi Gareth,
Thank you for sharing your concerns, and we sincerely apologize for the experience you've had.
We want to assure you that we take this matter seriously. We will continue providing further assistance through your existing ticket: #2991167. Our team will review all details thoroughly and follow up with you as soon as possible.
Thank you for your patience, and we appreciate the opportunity to resolve this for you.