Called on Monday because I needed two…
Called on Monday because I needed two cracks inside my gas fireplace to be caulked with heat resistant material that is a little bit above my knowledge.
Spoke to a very pleasant woman that said they could get someone out today between 12 and three which is Wednesday
Gentleman arrived in a minivan with a magnetized sticker on it no uniform after coming in and looking at the fire place, the two cracks on either side of the fireplace insert he said he had to make a call to the office. I explained that they had waved the $69 trip charge for me. He says he was aware of that comes back in the house to say it would be between $600 and $800. Now again granted I don’t know anything about fireplace inserts, but I can’t believe two beads of caulk would cost that much money. Needless to say I did not go with the company.
