I ordered 32GB, got only 8GB delivered.
I ordered 32GB, got only 8GB delivered. If I hadn't checked, I wouldn't have even noticed. Instead of sending me another laptop, I need to send it back and wait for replacement. Very bad experience.
Reply from BTO laptops en desktops
Hi Carlos,
Thank you for your review. I'm sorry you experienced some trouble with your order.
Unfortunately we need to receive your laptop physically before we can return you a new device or a repaired device. Even if we just need to place or replace some components.
Normally, we would invite you to our factory where we would fix the issue while you enjoy a complimentary cup of coffee or tea. However, during lockdown our hands ar tied.
Hopfully you have received your device with the promised 32GB and it all works as should. If not, please do not hesitate to send us a message!
Kind regards,
BTO.eu