SA

Sarah

United Kingdom

Reviews

Review of Gousto


Rated 4 out of 5 stars

Convenient but expensive

Gousto is convenient and has a good variety of meals. It feels an expensive option to do regularly though and it’s difficult to find past recipes

December 2, 2025

Reply from Gousto

Hi Sarah, Thank you so much for taking the time to send us a review. thank you for the 4 stars! This is really appreciated and we're so pleased you are enjoying Gousto and our recipes. Don’t forget that we have our ‘Free Food’ referral scheme (https://www.gousto.co.uk/help-centre/article/can-i-recommend-gousto-to-my-friends-/4420218315281) which allows you to earn £20 credit for every friend that signs up using your referral code. To find out about discounts, please make sure you have your communication preferences (https://www.gousto.co.uk/help-centre/article/how-do-i-update-my-communication-preferences-/4421786292497) switched on so we can contact you to offer them to you. We also change our menu every week, your favourites will come round again. All the best, Carole - The Gousto Team.

Review of We Are Knitters


Rated 1 out of 5 stars

Order never delivery

I ordered two kits from We Are Knitters. I hadn’t had any updates about delivery after two weeks so I tried to talk to their chatbot which confirmed that my order wasn’t shipped. I’ve now been waiting two days for a response from a human about whether my order will ever be sent. I’ll be escalating this to my credit card provider for a refund at this rate.

December 7, 2025
Unprompted review

Reply from We Are Knitters

Hi Sarah, we are really sorry and we understand your point of view, unfortunately our customer service is receiving a very high volume of requests, so there might be a delay in receiving your reply, we apologize if our chat bot couldn't help you, it's still learning! We promise to find a solution for your delayed order as soon as possible!

Review of MOLLY MAID


Rated 4 out of 5 stars

Initial Clean

I had an initial clean that was thorough but didn’t meet all my expectations. It was as good as I can manage when I have the time. I’d been hoping for a really good professional clean better than I could achieve. The cleaners were lovely though.

August 8, 2023