Sarah

Hi Sarah, Thank you so much for taking the time to send us a review. thank you for the 4 stars! This is really appreciated and we're so pleased you are enjoying Gousto and our recipes. Don’t forget that we have our ‘Free Food’ referral scheme (https://www.gousto.co.uk/help-centre/article/can-i-recommend-gousto-to-my-friends-/4420218315281) which allows you to earn £20 credit for every friend that signs up using your referral code. To find out about discounts, please make sure you have your communication preferences (https://www.gousto.co.uk/help-centre/article/how-do-i-update-my-communication-preferences-/4421786292497) switched on so we can contact you to offer them to you. We also change our menu every week, your favourites will come round again. All the best, Carole - The Gousto Team.

Hi Sarah, we are really sorry and we understand your point of view, unfortunately our customer service is receiving a very high volume of requests, so there might be a delay in receiving your reply, we apologize if our chat bot couldn't help you, it's still learning! We promise to find a solution for your delayed order as soon as possible!