Valued Trader

Dear user,

We have reviewed the details related to your case and it has been confirmed that your purchase order was canceled due to security-related issues, more specifically the message SIGNIFYD_DECLINED, which indicates that the transaction was rejected by the Signifyd fraud prevention system.

First and foremost, we would like to reassure you about this. In situations like this, where a charge has been made but the transaction has been canceled, you are likely seeing a "pending authorization" on your account. This means that, although a charge has been made, the funds have not been fully transferred due to the declined transaction.

These pending authorizations are temporary and, in most cases, will be automatically released in a period of time determined by your bank. However, I understand that this may be of concern and urge you to contact your bank directly for specific details on how long it will take for the funds to be released back into your account.

Remember that you can always contact our support team if you have any other concerns or questions.

Yours sincerely,
Rocket21Challenge