HORRIBLE NONEXISTENT CUSTOMER SERVICE, NEED DOWNLOAD LINK
I HAVE BOUGHT HRB TAX SOFTWARE FOR MANY YEARS AND LAST YEAR AND THIS YEAR THE SERVICE HAS BEEN HORRIBLE. I NEED THE DOWNLOAD LINK FOR CALIFORNIA PORTION OF THE SOFTWARE AND NOBODY WILL HELP ME GET IT! I BOUGHT THE FULL PACKAGE ON AMAZON AND HAVE BEEN TRYING FOR WEEKS TO GET SOMEONE AT AMAZON OR SOMEONE AT HRBLOCK TO GIVE ME THE DOWNLOAD LINK TO GET THE CALIF PORTION I ALREADY PAID FOR, BUT NOBODY HELPS ME! THIS IS SUCH A SIMPLE REQUEST, BUT I CAN'T GET ANY HUMAN AT HRBLOCK TO TALK TO, AND AMAZON IS TOTALLY UNHELPFUL TOO. I GO THROUGH THIS EVERY YEAR BUT I WILL NEVER BUY ANY HRBLOCK SOFTWARE AGAIN AFTER THIS ORDEAL IN 2025! I NEED THE DA*NED DOWNLOAD LINK. WHERE IS IT??
March 31, 2025
Unprompted review