Patricia R

Worst service ever. Their lack of information is legendary. "I don't know" should be their slogan

Today I embarked on another adventure to try for the third time in over a year, to attempt, once again, to add another account holder to my accounts. Joined the line and waited for the bank to open. Why would I think that is an easy process after the previous attempts? After many hours, I watched the client numbers decreased and increased, everyone walking around looking busy, and the time for lunch approaching. Something needs to improve. I don't have the extra time nor the luxury to be in another's place of business, over long, while my affairs suffer. Poor Organization of Services.

Updated: To add an account holder's name to my accounts took 4 hours and 40 minutes. If they went any faster, someone might call the police on them. SMH.🙆🏾‍♀️