Invited
Redemption issues from multiple EU countries
We went to two EU countries. Airport kiosks allowed for quick returns of items were listed for the final country; however none of the items from the first EU country were available selection in automated kiosk. Those required a physical stamp by a Global Blue agent. The hours for the agents began at 8 AM; this doesn’t allow support for anyone who has early flight. We don’t receive redemption for any of those items from the first country.
May 24, 2025
Reply from Global Blue
Hello,
We are sorry to hear this.
Kindly allow our customer service team to help check on the status of your refund.
One of our customer service representatives will contact you personally and assist you further.
Thank you and have a nice day.
Customer Service Team
Global blue
