Jessica Jones

United States

Reviews

Review of System error


Rated 1 out of 5 stars

They claim to have a 4.9 on google but…

They claim to have a 4.9 on google but I can’t even find their google reviews. I called them about a duct cleaning, to my surprise they offered a weekend spot only a few days away. The day of I’m surprised to see a guy roll up in a regular car. I invite him inside and he asks to see the main duct, I show him it and immediately I can tell there’s a problem. He brings the negative pressure machine in and the part that fits over the vent is the wrong size. Instead of saying so he says he’s missing the stand for it and will just a vacuum instead. The entire service was him walking around to the vents with an air compressor, shooting some air inside and holding up the vacuum. I called the company and asked if this was typical and they assured me it was. Never in my life have I heard of a duct cleaning being done this way. Very unprofessional.

July 20, 2025
Unprompted review