United Kingdom
Review of SmartTrace
Highly recommend
We unfortunately had to have our baby girl PTS so I contacted BREE who was amazing Not only were they professional they also went above and beyond to help give my details to our dogs original owner so I could alert them to health issues , obviously hopefully helping all the litter
I can not thank Bree enough and they are a credit to SMARTRACE
Review of Ofcasa
If I could leave non I would : we ordered 8 chairs as a set for our dinning room . Unfortunately 1 was labeled wrong at manufacture on how to assembly which led to it breaking ,we were told they could not replace it as out of stock so I suggested return of all chairs as I needed a matching set and it was not our fault and only 9 months old .They were unwilling to do so and expect me to have one odd chair in my dinning room
Set
. I have asked countless times for a managers telephone number to discuss matters but they have now stopped communicating with me
Reply from Ofcasa
Hi Wendy,
We apologize for not meeting your expectations.
The dining chair you purchased was over 10 months old and is now sold out.
We have also offered to replace it with another green dining chair, but you have not accepted our offer.
We have contacted you again. Please reply as soon as possible and send us your address.
Thank you for your patience and understanding.
Best regards,
The OFCASA Team
