They emailed on the day to confirm my subscription had been renewed, which I didn't want so I contacted them to cancel it. After all it was day 1. Any other reasonable company would agree to cancel but not these charlatans. They refused citing that I had had an email a month earlier, which unfortunately I missed.
January 8, 2026
Unprompted review
Reply from PDF Suite
Hello Nick, Thank you for sharing your feedback with us. We take your comments seriously. To better understand your situation and assist you in resolving your inquiry, we would like to investigate further. Please confirm your contact details in the request we sent you from Trustpilot.
The beer is fine, albeit too expensive per can for my liking. Variety of beer is fine. My gripe is that to cancel my subscription required me to phone in. UK telephone number but Indian call handlers. No option to cancel online.
November 17, 2025
Unprompted review
Reply from Beer52
Hi Nick. We appreciate your feedback. Our prices reflect that we support our smaller breweries, vineyards and distilleries, rather than larger productions. Our suppliers often have larger overheads when producing smaller batches of their beers, wines and whiskies Our products are of the highest quality and we offer many products that aren't available elsewhere, we produce a monthly magazine that customers enjoy reading, Our magazines for our beer, wine and whisky are included in every box and give our customers a wealth of knowledge on how we source our products, how our producers make their products as well as wonderful stories about the region they are produced in the stories behind their breweries, vineyards and distilleries.
Our boxes not only include our beer, wine and whisky, but we also offer a quick postal service, snacks and our product magazine in every box as well as amazing offers to use and share with family & friends. Our subscriptions are discovery clubs where our customers can choose to enjoy new and wonderful products every month, bi, or tri-monthly and of course, can cancel at any time should they wish to. We are sorry our prices may not be within budget for everyone all of the time but we of course try our best to balance our cost and supply prices as best we can.
If you did want to contact us but were unable to phone our customer service at 0131 285 2684 for whatever reason, you could also contact us via Facebook Messenger or Twitter DM as well as dropping us an email through our support desk via this link https://www.beer52.com/helpCentre/home. Our help centre link is at the bottom of our website and emails to our customers.
