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PDF Suite Reviews 501

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the software for its user-friendly interface, reliability, and helpful features such as seamless editing and effortless file conversions. People highlight the affordability, noting it as a cheaper alternative to mainstream PDF editors, especially for basic editing tasks. Consumers also mention the ability to create PDF files and the compatibility with free PDF viewers. However, some reviewers have reported issues such as functions not working as expected and difficulties with certain features. Some users have expressed frustration with the lack of a user manual and challenges in resolving specific editing tasks. A few customers have also reported problems with the software crashing and difficulties with the activation process.

Based on these reviews

Rated 4 out of 5 stars

I have found that editing, such as adding an arrow or circling something, is not intuitive. I contacted support and the instructions I received were helpful and nearly correct, but for both questions... See more

Company replied

Rated 4 out of 5 stars

It's not perfect, some functionality could do with a fix or upgrade, and the GUI can use some tweaks (might not be as intuitive as you are used to). However, once you work your way around the menu ba... See more

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Rated 4 out of 5 stars

It was great relief to have Dax, a support service person follow up to ensure my issue was resolved. They asked for details to ensure I was completely satisfied

Company replied

Rated 5 out of 5 stars

PDF Suite is an ABSOLUTE GAME-CHANGER as a PDF editor and viewer—all for under $30! It nails nearly EVERYTHING Adobe Acrobat does, but at 5% of the cost (or even less!)—no more draining your wallet o... See more

Company replied

Rated 5 out of 5 stars

They took a novice book manuscript writer, who created his own nightmare and kindly turned it around, full speed ahead. I frankly could not have been less prepared had I just skipped every foundationa... See more

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Rated 5 out of 5 stars

I have had an overall great experience with PDF Suite; however, before I even went to use it, I received a copy of the document that allowed internal editing. This made the need to use the program un... See more

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Rated 5 out of 5 stars

Not all customers have office but with PDF Suite i can create them all day long and my customers can use the free PDF viewer to review them. It's simple and easy. And with the OCR suite I have an ea... See more

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Rated 1 out of 5 stars

Suite stopped working properly again. Online help gave link to unavailable address to reinstall. Helpline telephone support not able to help - kept getting cut off, promised phone back didn't happen,... See more

Company replied

Rated 5 out of 5 stars

PDF Suite is very easy to work with and not expensive, they also have a very dedicated support team, so if there is anything you don't know, they will help very swiftly and kind. The interface of the... See more

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Rated 5 out of 5 stars

I wanted to edit and modify existing PDF files for Monthly Budget Worksheets from 2025 creating updated versions for 2026. The special $35.95 cost for one year was very affordable to experiment with... See more

Company replied

Rated 5 out of 5 stars

Had some problems after the last Windows update. I couldn't open PDF suite. I sent a message to the company and I had a really great help to solve the problem. I strongly recommend this software: eas... See more

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Rated 5 out of 5 stars

Like a lot of folks who push words for a living (I practiced law), I began with Adobe, and wouldn't have looked around had they not priced themselves so high for what I do now (just retired). PDF Sui... See more

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Rated 1 out of 5 stars

DO NOT PURCHASE FROM THIS SITE. ONCE YOU FIND YOU DO NOT NEED IT, YOU WILL NEVER GET A REFUND OR CANCELLATION AS YOU REQUEST. They are trained to keep trying to upsell you with more products or give y... See more

Company replied

Rated 5 out of 5 stars

This software is great, really easy to use. Install and use, simple 😁 with minimum effort you create beautifully looking PDF’s in no time.

Company replied

Rated 5 out of 5 stars

Impeccable service!!! This software is great, super easy to use and the customer service truly great!! It is a pity that so Norton removes it. Don't be fooled and ignore Norton, there is no malware he... See more

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Rated 5 out of 5 stars

PDF Suite I have had a very positive experience using PDF Suite. I needed a reliable tool to edit and correct complex PDF documents, and this software fully met my expectations. From the first us... See more

Company replied

Rated 5 out of 5 stars

I love how you are able to bring many types of documents into this PDF format and re-distribute them to anyone out there!

Company replied

Rated 1 out of 5 stars

I would recommend caution when dealing with this company because my experience is that it's all about on-selling. I purchased their product and when I could not get it to open I contacted their help d... See more

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Rated 1 out of 5 stars

I purchased on December 29, and instead of charging 39.95, they overcharged 179.95. I immediately requested a cancellation and received an automated message. It is now January 15, and after twenty ema... See more

Company replied

Rated 1 out of 5 stars

They emailed on the day to confirm my subscription had been renewed, which I didn't want so I contacted them to cancel it. After all it was day 1. Any other reasonable company would agree to cancel... See more

Company replied

Rated 1 out of 5 stars

Do not buy from this company. Once purchased it is far too complicated to work . You will never get a refund as per their terms and conditions. Please go elsewhere Thank you for your reply I now h... See more

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Rated 1 out of 5 stars

I cancelled my susbscription few months after I bought it. Now, a year later they renew my susbcription, charged my credit card without my authorization. They send thousands of emails a year, but th... See more

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Rated 1 out of 5 stars

I downloaded PDF Suite 20 in good faith unaware to activate my software, this company needs to remotely activate the software. Had I been aware of this I would not have bought. I do not allow 3rd part... See more

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Rated 1 out of 5 stars

i responded to an online ad for a promo adobe product at $26.xx. after i had checkout i received an email with an invoice for $61.80 several products had been added to my order without my knowled... See more

Company replied

Rated 1 out of 5 stars

Like many others reviewing, I was ripped off by this scam company. When I visited the website, I was offered a discount price of $39.99 for a one year subscription. I duly subscribed. However, I t... See more

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Rated 1 out of 5 stars

Thought I was purchasing an Adobe product (my bad in not checking reviews). When I did research I found out how poor the product is. I immediately requested a refund. The chat option is worthless. No... See more

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Rated 1 out of 5 stars

They charged my card and never sent an email.I did not make any mistakes, typo errors, or anything of the sort. They sent me nothing and said they never received my details but were able to charge my... See more

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Rated 2 out of 5 stars

PDF Suite works well when it works but it keeps crashing and I had to reinstall many times. The support was good but the last time it crashed, we were not able to get me back and running. I have a b... See more

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Rated 1 out of 5 stars

I bought the software several years ago but never activated it. They emailed me yesterday and suggested that I could request a refund. I phoned their UK number 07727760909 and was answered prom... See more

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Rated 1 out of 5 stars

This program is such a big scam! I paid around $80.00 and the pdf printing worked for about 3 minutes, then stopped. Then they said I have to activate the program and sign into their account and se... See more

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Rated 1 out of 5 stars

I had trouble loading the software and when customer service helped, they upsold me to a one-time subscription which made sense at the time. They also tried to sell me other software which I declin... See more

Company replied

Rated 1 out of 5 stars

This is a bait and switch garbage site. Don’t go near it. The support is only from 8 to 2. I tried to purchase the basic advertising for 3.97 and next I am charged 60.00 dollars and told by the instal... See more

Company replied

Rated 1 out of 5 stars

Hello PDF suite. Is there anyone out there??? I subscribed to PDF suite 2 years ago because I was in a pinch to convert a resume to pdf for a job that I applied for. I thought that I had cance... See more

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Rated 1 out of 5 stars

I have been waiting for over a month to get someone to help me the only way I can use PDF is thru "administrator" there must be something wrong.... I have had other companies to try and fix it and th... See more

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Rated 1 out of 5 stars

This is an update on a previous negative post. I ordered the PDF Suite software from their website which, on that day, had an offer for one year at a discount price of £24.95. I went ahead but w... See more

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Rated 5 out of 5 stars

Not a power user but very helpful for correcting home documents and filling forms.

Company replied

Rated 1 out of 5 stars

The site said that for the Promo would be $39.95. At checkout the amount was $69.95 I only wanted the Promo. I sent an email requesting either the difference or a full refund.

Company replied

Rated 5 out of 5 stars

Decent company. Good Customer Support. Had issues connecting. They did get me connected. Hope no more issues.

Company replied

Rated 1 out of 5 stars

100% Hackers and fraud on a professional level..if not they need to check their website..I am bombardedwith continuous interruptions asking to help with my downloads by the chatbox which I reject. I... See more

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Rated 5 out of 5 stars

It makes perfect my pdf files so I can print out as patterns in my woodworking.

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Rated 3 out of 5 stars

Having a lot of trouble editing existing text on a PDF document - HELP doesn't really help

Company replied

Rated 5 out of 5 stars

Once I had it properly installed it was an easy interface to use and review my documents!

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Rated 4 out of 5 stars

The product is very good, just have to learn how to use it. Ther are a lot of possibilities while working with it.

Company replied

Rated 5 out of 5 stars

I use PDF a lot for all of my important documents. It is a Great way to keep track of them, this will work for me!

Company replied

Rated 1 out of 5 stars

Garbage it says free, but you can't do anything without signing up and agreeing to pay... Losers

Company replied


Company details

  1. Software Company

About PDF Suite

Written by the company

Experience portability with PDF Suite: The Ultimate All-in-One PDF solution

Discover the power of PDF Suite, the easy-to-use all-in-one PDF software that empowers you to Read, Create, Edit, Secure, Convert, and Print PDF files effortlessly. With PDF Suite, you can easily manage and customize your PDF documents without the hassle of complicated, overpriced software.

With an intuitive interface, PDF Suite eliminates the learning curve typically associated with complex PDF software. Start managing your documents within minutes, whether you're editing text and images, creating interactive forms, or securing sensitive files.

Why spend over $400 on slow software when PDF Suite delivers the same powerful tools at a fraction of the cost? PDF Suite combines all the essential features, making it a cost-effective solution for individuals and businesses alike.

Try PDF Suite for free
Experience the full potential of PDF Suite with a 14-day free trial. See for yourself how easy it is to manage your PDFs without breaking the bank.

PDF Suite® is a registered trademark of Avanquest® Software.


Contact info

Promotion box for PDF Suite

Experience portability with PDF Suite

Edit, convert & secure PDFs easily with PDF Suite. Start in minutes!

3.8

Great

TrustScore 4 out of 5

501 reviews

5-star
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3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Suite stopped working properly again

Suite stopped working properly again. Online help gave link to unavailable address to reinstall. Helpline telephone support not able to help - kept getting cut off, promised phone back didn't happen, calls then went unanswered. Is PDF Suite in trouble?

February 6, 2026
Unprompted review
PDF Suite logo

Reply from PDF Suite

Hi Stephen,
Thank you for taking the time to share your experience. We understand how challenging it can be when the software doesn’t run as expected and when getting clear guidance takes longer than anticipated. We’d like to review the reinstall link and your previous contacts in detail. Please give us your order details in the request we sent you and we'll reach out to you to help you properly.

Rated 1 out of 5 stars

DO NOT PURCHASE FROM THIS SITE

DO NOT PURCHASE FROM THIS SITE. ONCE YOU FIND YOU DO NOT NEED IT, YOU WILL NEVER GET A REFUND OR CANCELLATION AS YOU REQUEST. They are trained to keep trying to upsell you with more products or give you a minor rebate, but will not refund your full purchase price no matter how many times you request it.

February 2, 2026
Unprompted review
PDF Suite logo

Reply from PDF Suite

Hello Eileen,
We’re sorry to hear about your experience and we are concerned with your feedback as that is not the experience we want our customers to have. We would like to investigate what happened and see how we can help clarify the situation.
We have sent a request for your contact information so we can locate your order and review the communication with our support team. Please follow up with us so we can contact you directly

Rated 5 out of 5 stars

tiny faem

Not a power user but very helpful for correcting home documents and filling forms.

February 2, 2026
Unprompted review
PDF Suite logo

Reply from PDF Suite

Hi Lyn,
We are glad to hear that PDF Suite helps you edit documents and fill out forms! Thanks for sharing!

Rated 1 out of 5 stars

The site said that for the Promo would…$39.95

The site said that for the Promo would be $39.95.
At checkout the amount was $69.95
I only wanted the Promo.
I sent an email requesting either the difference or a full refund.

February 2, 2026
Unprompted review
PDF Suite logo

Reply from PDF Suite

Hello Mike,
Thanks for sharing that you were charged more than expected. We understand that this might be frustrating and are willing to help you and fix the situation. Please confirm your contact details in the request we sent you and will email you.

Rated 5 out of 5 stars

Like the format better

January 31, 2026
PDF Suite logo

Reply from PDF Suite

Hi Colin. Thanks for sharing!
We’re happy to hear you like the format better, great to know it’s working well for you!

Rated 4 out of 5 stars

worked from the box and performed to…

worked from the box and performed to the required good standard

January 31, 2026
PDF Suite logo

Reply from PDF Suite

Hi. Thank you for your feedback!
We’re glad to hear everything worked as expected and met the required standard. If you need any help or have questions in the future, we’re always here to help.

Rated 5 out of 5 stars

the trust and experience

i had a big mess and they were able to hele me. great communication

January 29, 2026
PDF Suite logo

Reply from PDF Suite

Hi Kim,
Thanks for your feedback! We are glad to know our team helped you successfully!

Rated 5 out of 5 stars

Had some problems after the last…

Had some problems after the last Windows update. I couldn't open PDF suite. I sent a message to the company and I had a really great help to solve the problem. I strongly recommend this software: easy to use and great support.

January 29, 2026
PDF Suite logo

Reply from PDF Suite

Hello Muriel,
We are happy to read that our support helped you resolve the issue with opening. It's great to know you find the program easy as well.

Rated 4 out of 5 stars

Impressive follow up

It was great relief to have Dax, a support service person follow up to ensure my issue was resolved. They asked for details to ensure I was completely satisfied

January 27, 2026
Unprompted review
PDF Suite logo

Reply from PDF Suite

Hi Eyram,
Thanks for shraring that our support team followed up with you and made sure your issue is resolved. We appreciate the feedback.

Rated 5 out of 5 stars

PDF Suite

PDF Suite
I have had a very positive experience using PDF Suite. I needed a reliable tool to edit and correct complex PDF documents, and this software fully met my expectations.
From the first use, PDF Suite proved to be robust and easy to work with. The interface is intuitive and allows you to edit text, reorganize pages, and manage documents smoothly, even with large or content-heavy files. The features for text correction, page organization, and exporting to other formats work accurately, without errors or loss of formatting.
One standout aspect was how it helped me solve a specific issue: I was able to correct mistakes, adjust formatting, and save the document professionally without needing any additional software. The program is fast, stable, and makes tasks that are usually time-consuming much more efficient.
Overall, PDF Suite is an excellent program for serious PDF work. It is powerful, reliable, and well-designed. I highly recommend it to anyone who needs to edit and optimize PDF documents with professional results

January 22, 2026
Unprompted review
PDF Suite logo

Reply from PDF Suite

Hello Tony,
Thank you for the detailed feedback! We’re happy to hear that PDF Suite met your expectations and helped you work efficiently with complex PDF documents. Your recommendation means a lot to us!

Rated 5 out of 5 stars

PDF Suite is an ABSOLUTE GAME-CHANGER…

PDF Suite is an ABSOLUTE GAME-CHANGER as a PDF editor and viewer—all for under $30! It nails nearly EVERYTHING Adobe Acrobat does, but at 5% of the cost (or even less!)—no more draining your wallet on those outrageous subscriptions! Super user-friendly, incredibly reliable, and bursting with awesome features like seamless editing, crystal-clear viewing, and effortless file conversions. If you're hunting for the ULTIMATE value for your money, LOOK NO FURTHER—this is a total winner! I can't recommend it enough for anyone fed up with overpriced alternatives—go grab it now and thank me later!

January 25, 2026
PDF Suite logo

Reply from PDF Suite

Hello Abdul,
Thanks for taking the time to rate PDF Suite! We’re happy to hear the software has been such a game-changer for you and that you’re enjoying the features and value. We really appreciate the recommendation!

Rated 5 out of 5 stars

pdf cool

The product is so easy to use. If you are an expert or beginner, it is so easy.

January 19, 2026
PDF Suite logo

Reply from PDF Suite

Hi Cust,
Thank you for your review! We’re glad to hear you find the product easy to use. If you ever need help, we’re always here for you.

Rated 5 out of 5 stars

Everything you need for less money

Does what I need it to do for less than Adobe

January 18, 2026
Unprompted review
PDF Suite logo

Reply from PDF Suite

Hi Roger,
Thank you for your review! We’re glad to hear the software gives you everything you need at a more affordable price.

Rated 1 out of 5 stars

I had trouble loading the software and was double billed for a yearly charge and lifetime charge.

I had trouble loading the software and when customer service helped, they upsold me to a one-time subscription which made sense at the time. They also tried to sell me other software which I declined. They promised that the yearly charge would be reversed, it has not been reversed, and the program has stopped working after five days. So, it is worthless to me. Customer support is impossible to reach as they are based in England. None of the telephone numbers work and the email addresses tend to go nowhere. I cannot recommend them and am trying to get my money back.

So, I just got an auto generated reply to my review that is the same auto generated reply that I got 8 days ago. Which, I might add was never followed through on. They said they would get back to me in 24 hours, but it may take 2 days due to a large volume. This was the same reply I originally received, and this company is just jerking me around. My next step will be to file a complaint in Delaware with the Consumer Fraud division of that state. Once again, I am exercising the supposed 30-day money back guarantee and I want a full refund.

January 6, 2026
Unprompted review
PDF Suite logo

Reply from PDF Suite

Hi Bob. Thank you for letting us know that you need help. We sent you a request for your contact information. As soon as we get it, we will create a support case for you.

Rated 1 out of 5 stars

Terrible experience

I purchased on December 29, and instead of charging 39.95, they overcharged 179.95. I immediately requested a cancellation and received an automated message. It is now January 15, and after twenty emails and two attempted phone calls, I still do not have a resolution. Out of the twenty emails, one was not an auto-reply saying they're reviewing my claim, and that was from a rep explaining the billing amount. Again, I asked to cancel. I wouldn't recommend this company. Seems like a scam, and they are not responsive.

December 29, 2025
Unprompted review
PDF Suite logo

Reply from PDF Suite

Hello Lauren,
We’re sorry to hear about your experience and appreciate you bringing this to our attention. That is not the experience we want our customers to have. We would like to investigate what happened and see how we can help clarify the situation.
We have sent a request for your contact information so we can locate your order and review the communication with our support team. Please follow up with us so we can assist you further and work toward a resolution.

Rated 5 out of 5 stars

Using PDF Suite to Edit and Modify PDF files.

I wanted to edit and modify existing PDF files for Monthly Budget Worksheets from 2025 creating updated versions for 2026. The special $35.95 cost for one year was very affordable to experiment with the editing of PDF files. It was a little cumbersome to accomplish but I continue to experiment without any user manual available to resolve the frustrating steps to create modified PDF files.

January 14, 2026
PDF Suite logo

Reply from PDF Suite

Hello Harlow,
Thank you for your feedback. We’re happy the pricing worked well for your needs and appreciate your patience as you explore the editing tools. We recognize the learning curve and value your input as we work to improve guidance and usability.

Rated 5 out of 5 stars

Great customer service!

I received a reply to my questions the same day and when I needed a little more help, I received a reply to my second question a day later. The problem was solved promptly and I really appreciated the service that I received from Emma at PDF Suite.

January 11, 2026
Unprompted review
PDF Suite logo

Reply from PDF Suite

Hello MJR,
Thank you for sharing your experience! We’re happy to hear that our team was able to respond quickly and help resolve the issue!

Rated 1 out of 5 stars

Bad customer service

They emailed on the day to confirm my subscription had been renewed, which I didn't want so I contacted them to cancel it. After all it was day 1.
Any other reasonable company would agree to cancel but not these charlatans.
They refused citing that I had had an email a month earlier, which unfortunately I missed.

January 8, 2026
Unprompted review
PDF Suite logo

Reply from PDF Suite

Hello Nick,
Thank you for sharing your feedback with us. We take your comments seriously. To better understand your situation and assist you in resolving your inquiry, we would like to investigate further. Please confirm your contact details in the request we sent you from Trustpilot.

Rated 5 out of 5 stars

faster and easy-to-use

faster and easy-to-use

January 6, 2026
PDF Suite logo

Reply from PDF Suite

Hi Van. Thank you for your feedback! We’re happy to hear that you find PDF Suite fast and easy to use. It’s great to know it meets your expectations and helps simplify your PDF tasks.

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