Still haven’t received my order a month…
Still haven’t received my order a month after placing it. It was a Christmas gift for family, and can no longer be given due to them shipping from China. There’s no mention of this on their website.
They refuse to refund even though the gift window has already passed. Horrible company to deal with.
Guess we as Americans need to check where companies are located from now on to ensure we get out products in a timely fashion.
Reply from GeckoCustom
We are sorry to hear that you had a negative experience with our product. We take all feedback seriously and we appreciate you taking the time to share your thoughts. We are committed to providing high-quality products and we are disappointed that we fell short in your case. Please reach us at email help@geckocustom.com with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.