horrible customer service
I am writing based on my experience for the last six months
...number one my Avon rep has been canceling my order that I submit online. It's been consistent the last six months, last month she completely canceled my online order completely. I tried to order it online and have it delivered to my house and for some reason, the website would not accept my payment so I called the 1 800 number this morning 1/16/26 7:40am pacific time and the gentleman named Charles (his code SPTE438) horrible customer service wouldn't help me wouldn't let me speak to someone to help me. I had to hang up and call back to submit my order.AND if I didn't love Avon products I would not order them ever again unfortunately I love the products, but the customer service is awful.
So thankfully I finally got someone who is really really good after the fact and I guess from now on I have to just order the products directly through the 1 800 number but make sure I don't get in touch with Charles. Something needs to be done about this and there's no way to contact anyone which is why I'm writing a review here.