Low Refound
Uygulamada 2 alisveris icin toplam 50euro geri alacagim yaziyordu. Karta iade yapmadilar ve nakit odeme yaptilar. Bunun icin hizmet ucreti kesildi. Ayrica nakit euro da olmadigi icin turk lirasi veya dolar verebileceklerini soylediler. dolar kabul ettik ve ondan da kesinti yaptilar. toplamda 37 dolar odeme yaptilar.
It was written in the application that I would get a total of 50 euros back for 2 purchases. They did not refund the card and paid in cash. The service fee has been deducted for this. They also said that they could give Turkish lira or dollars because there was no cash euro. We accepted dollars and they deducted from it. They paid 37 dollars in total.
Reply from Global Blue
Hello,
Thank you for sharing your feedback with us. We truly value your opinion, especially when it highlights discrepancies that may cause inconvenience, as you have mentioned.
One of our customer service representatives will contact you personally and assist you further.
Thank you and have a nice day.
Customer Service Team
Global Blue