It takes a whole month to get any…
It takes a whole month to get any resolution. even if you have the documentation to prove the issue, you still have to wait a month.
A refund requires a paypal or venmo account, as the direct deposit(ACH) fails. they will not refund you to your original payment method or cut a check to be mailed.
Reply from Seel
Dear customer,
Thank you for the feedback. We sincerely apologize for any inconvenience caused.
We are committed to continuously optimizing our product and service to ensure a better experience for both shoppers and merchants, and we appreciate your ongoing support.
Please don't hesitate to contact us at [email protected] if you require any further assistance. We look forward to seeing you shop with us again soon!
Best Regards,
Seel Support Team