Anonymous

I have been using Airtasker for years and it has been my main source of income, which is exactly why I am writing this review so honestly. I genuinely want the platform to improve for both Taskers and clients.

One of the biggest issues is the growing number of users who submit very low bids and then outsource the work offshore for extremely cheap rates. This distorts the market and creates unrealistic expectations for job posters about what quality work should cost. As a local professional, it becomes very difficult to compete without accepting pay that simply does not cover real living expenses.

This is a daily challenge. Many clients who eventually hire me openly share that they already lost money after accepting cheaper bids, only to discover the work was secretly outsourced. I often find myself needing to emphasise that I am a native English speaker based locally just to build trust, which is uncomfortable and should not be necessary.

While Airtasker offers ID verification, the system feels incomplete. It is too easy to obtain a blue badge without clear identity transparency. Many users do not use real photos, portfolios often appear to showcase work they did not personally complete, and some bidders use edited or misleading review screenshots. Spam style bidding is also very common, making it harder for genuine professionals to stand out.

Another challenge is that the platform does little to help set realistic expectations for job posters, which makes it harder for freelancers to deliver satisfaction even when they are skilled and professional. Considering the fees Airtasker collects from both sides, it would be reassuring to see more investment going into platform quality, verification, and user experience rather than primarily broad advertising.

I have also tried to customise my notifications using keywords, yet I still regularly receive alerts for unrelated physical tasks like furniture assembly or TV installation, even after contacting support multiple times.

I truly value Airtasker and the opportunities it has given me, and I hope these concerns are taken seriously so the platform can better support genuine professionals and deliver better outcomes for everyone.