Kindscience Bewertungen 207

The products don't moisturize as claimed. I ordered the introductory set and a few weeks later I got a larger set. I had two charges on my credit card that i did not order, very disappointed .

Actually make that a minus 100. I hate customer service. What an unbelievable horrible experience to cancel this subscription….never again. I’ve lost all respect for Ellen. So sad.

You can't return with out jumping through ALL kinds of hoops, tried to do on line and ended up with an additional 55 $ charge that didn't help with anything.
They where very quick with taking the money out but it looks like I will have to wait up to 3 weeks to get my refund.

Absolutely the worst company. Buyer beware, once you sign up for the trial period for $59.99 they will continue to charge you the full amount ($275) for the next three months regardless if you cancel. This was explained in subsequent calls to through their chat and also phone customer service.

The products did not work as they were advertising, firming serum is just waste of the time did not worked for my wife. nick treatment was greasy.

Cancelling this subscription is horrible. I was on the on-line chat for over 40 minutes. Question after question until I had enough. I agree with other reviews. They are extremely misleading with subscription terms. They advertise a 90 day subscription which is actually a 90 day supply which they charge you over $100 for every single month! Then I was still charged after my subscription was "canceled". They say I owe two more months of payments. Why? I only signed up for a one time 90 day supply. Rip-off. Don't get involved with this.

This product package is useful but I could never use all of the ingredients within a month.

This is the fine print. If you don’t want any more and try to cancel, you’ll be charged for two remaining products.
This is the weasel language,
So, if you want to cancel, tell them that the products caused you a swollen itchy rash.

Deluxe Kit
I understand that one month after my first order is shipped, and then every three months thereafter, I will automatically receive a full size supply of Kind Science® 6-Piece Deluxe Kit and will be charged 3 monthly payments of $79.95, plus $4.99 shipping and handling charges and applicable sales tax, for each shipment until I cancel. I can choose to easily cancel by visiting and managing my kit or by calling (800) 210-3379.

Ditto what others are saying. Received the trial package then was charged a subscription fee. Immediately called to cancel because of high cost, was told they’ve canceled yet Today I was charged AGAIN. Same thing happened to me.

I replied to their initial offer a year ago. Before I put in my payment info I noticed the AUTOSHIP box was suddenly checked. I unchecked it only to receive a shipment a month later and a charge of $89.95. I’d barely used the original product I received. The distributor was Guthy Renker, I called to complain and they just kept reading me the script: I could return it right away for a refund but both shipping charges ($25 total) were coming out of my pocket. The product is not great and the Massachusetts BBB website is full of complaints about Kind Science auto shipping. What a scam. Do NOT use this company. Back to Dermalogica for me.

BUYER BEWARE!! Like everyone else is finding out, this is a total scam! Do not sign up for this product, it’s total crap and they will bill you a large amount of money. The only thing worse than the product is the way that customer service treats you! Avoid at all cost!

These people are thieves!

If you try to cancel prepare to spend at least 45 minutes doing so. Even if you think you've succeeded, you probably haven't.

I ordered the trial pack from Kind Science as advertised and was charged $79.81. Thirty days later, without my consent or authorization, I received a credit card notification for an additional charge of $106.42. I did not request any additional products and was unknowingly signed up for a monthly subscription.

I spent a significant amount of time on chat demanding a refund and cancellation of this scam subscription. After being passed back and forth between three different representatives, I was refunded $79.81, which was incorrect. I clearly stated the charge that needed to be refunded was $106.42.

The representative assured me the remaining $26.61 would be credited back to my card within 3–5 business days and told me the product had already shipped and that I could keep or dispose of it at my convenience.

This is deceptive, misleading, and unacceptable business practice. Once the remaining amount posts to my credit card, I will be contacting my credit card company to block any future charges from this company.

Do not buy into this scam. Stay far, far away. You have been warned.

Negative 10 should be an option for review. Highly misleading, hidden charges, totally ineffective untruthful and conniving customer service. Impossible to reach, countless HOURS spent on the phone. Nothing but pure frustration and aggravation. Started disputing this company in December 2025

I ordered the trial package and was put on a subscription. Then when I tried to cancel the rep was very pushy and just kept on and on, trying to keep me from cancelling. I insisted on cancelling and the very next month I was charged again and did not receive any product (that I did not want anyway). So basically they are now just stealing from my bank account. I am very, very disappointed.

A MONEY GRABBING SCAM! Reoccurring payments and double payments and when I called to cancel they said I would be charged for the package already shipped. I asked how much that charge would be and they said 215.00! It is a 3 month supply package! I asked what is this 107.95 you’re talking out of my account today? That is for the package that was just shipped out. So, $322.95 for a three month supply package!!!! SCREW YOU ELLEN!

They are extremely misleading with subscription terms. They advertise a 90 day subscription which is actually a 90 day supply which they charge you over $100 for every single month! This is not what they advertise. Then goooood luck trying to cancel or get a refund. They will throw you through so many loops - and don't bother with the online live chat. They take 10+ minutes to reply to every single message you send and they never come to or offer a resolution, so they keep in the chat for over an hour or more for nothing. The phone line is not much better, with them trying to rationalize their tactics before coming to a resolution. Then I was still charged after my subscription was "canceled".

Never informed me that I was agreeing to a SUBSCRIPTION! I just got charged for something I don't want! I bought it as a Christmas gift for someone. I use a different product line.
The money came out of my account TODAY! When I called them they said it already shipped, and I would have to return it.
So DISHONEST!!!

Horrible customer service after trying to cancel my hidden subscription.

I ordered the trial pack as advertised and found that
the product was very disappointing. Nothing exceptional here. What really upset me was I was roped into a monthly charge for additional products and did not request this. I spent some time on the phone trying to keep them from charging me for more products. I have had to make several calls to get out of the SCAM program.

I was "duped" into buying the 1st set, then to cancel you have to pay them $91.00 per month for 3 Months and this is not made clear. I also very dissatisfied with the product and service. Don't buy into the $69.00 original set. Don't trust them.