I ordered sofas and recliner and there was no delivery date provided. I called them more 10times and finally talked to representative. She told me it takes 2-3 months delivery time so i cance... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I'm very happy with my new coffee table. The only reason I'm giving 4 stars instead of 5 is that the tracking information didn't update for a few days, so I wan't sure when it would actually arrive. I... Mehr ansehen
Unternehmen hat geantwortet
Buyer beware…. Most of the comments are AI generated. The product quality is terrible… it’s like sitting on plywood. They will not honor their return policy even if you initiate within a day. If you d... Mehr ansehen
Unternehmen hat geantwortet
I've been using this for some time now and it has held up very well. The materials feel durable and the design still looks great in my space. It's comfortable, practical and worth the purchase.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Our journey began with a simple yet powerful idea: to bring affordable luxury furniture to homes across the United States. Founded on the principles of quality, style, and affordability, Soka Home is more than just a furniture store, it's a destination where your dream home comes to life.
Kontaktinformationen
Vereinigte Staaten
- (888)585-5044
- [email protected]
- sokahome.com
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I've been using this for some time now…
I've been using this for some time now and it has held up very well. The materials feel durable and the design still looks great in my space. It's comfortable, practical and worth the purchase.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Soka Home
Thank you so much for your kind words. We’re thrilled to hear you had a great experience and truly appreciate your support.
The website was easy to use and the…
The website was easy to use and the product details were clear. Ordering didn't take long, and delivery arrived as scheduled. Assembly was manageable, and the furniture feels solid and looks great in my space.
8. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Soka Home
Thank you so much for your kind words. We’re thrilled to hear you had a great experience and truly appreciate your support.
Danger! Danger! Danger!
Update! February 10, 2026
Still DANGER. DANGER. DANGER.
I HAVE WAITED AND WAITED FOR MY REFUND GOING ON 37 DAYS TODAY. NOW WE ARE PLAYING THE EXCUSE GAME OR NO GAME AT ALL BECAUSE THEY WONT REFUND ME MY MONEY. THERE IS NO WAY TO CONCEPTUALIZE HOW THIS COMPANY PREYS ON FOLKS, TAKES THEIR MONEY AMD THEN GHOSTS THEM. DO NOT, I REPEAT DO NOT FALL VICTIM LIKE THE REST OF US HAVE.
Danger! Danger! Danger!
Now I have to file a lawsuit to get my refund for furniture that was cancelled over a month ago. Just read all the other 1-star reviews, all with the same horrific experience. They keep responding with, “we can’t do anything because of the dispute”, when in reality, they could accept the dispute and refund. They don’t want this on their record.
I did some searching around for my lawsuit and found that they are a company working out of a CubeWorks (basically like a workspace they rent to use as a workspace). They do not own any sort of warehouse or company store front.
Please heed the warnings here. I would likely bet the good reviews are done by employees trying to shake the bad reviews.
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Soka Home
Dear Michael,
Thank you for sharing your concerns. We truly understand how upsetting and stressful this situation feels, especially when you’ve been waiting longer than expected for a resolution. We’re very sorry for the frustration this has caused.
We’d like to gently clarify how the refund process works once a bank dispute is opened. At that point, the matter is formally managed by the financial institution, and we are required to follow their process. During an active dispute, we’re unable to issue a direct refund outside of that system, as doing so could result in duplicate transactions. While this can feel limiting, it is a standard requirement across payment providers.
Regarding our operations, we want to reassure you that we are a legitimate, registered business. Like many modern furniture brands, we operate without a public storefront or owned warehouse, working instead with manufacturing and logistics partners. This does not affect our responsibility to our customers or our commitment to resolving issues properly.
We value all customer feedback, both positive and negative, and we do not fabricate reviews. Our goal has always been to provide quality products and transparent service, even when situations don’t go as smoothly as anyone hopes.
We remain fully committed to cooperating with the dispute process and providing all requested information so this can be resolved as quickly and fairly as possible. We truly appreciate your patience during this process and hope for a prompt resolution.
Sincerely,
Soka Home Customer Support Team
I'm very happy with my new coffee…
I'm very happy with my new coffee table. The only reason I'm giving 4 stars instead of 5 is that the tracking information didn't update for a few days, so I wan't sure when it would actually arrive. It showed up within the promised timeframe, but a bit more clarity on the delivery status would have been nice.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Soka Home
Thank you for your review. We’re happy to know you enjoyed the product overall, and we truly appreciate your suggestions. We’re always refining our products and will use your feedback to improve future versions.
Theft by SOKA Home
Update 2/5/2026:
Don’t let their gaslighting response fool you. There was no refund in process or I would have had it by now. They are trying to spin the narrative so that it makes SOKA Home look like good guys…THEY ARE NOT. They still haven’t refunded my order and it was cancelled over a month ago. Don’t buy here. Go to an actual store front or a trusted online provider. Read the other reviews of the same horror story over and over.
Ordered new sofa November 14, 2025. Absolutely zero communication regarding delivery. My husband died unexpectedly on December 9, 2025. I cancels the order on January 3, 2026 and was told I should have my refund in two weeks. Nothing. No communication and no refund. Because of the large sum of money, this forced me to open up a dispute with my bank. Here it is February 1, 2026 and I was told that if I pulled the dispute they would refund immediately. I’ve now been in email horror with them saying that the dispute is still active and there is no way for them to issue a refund. My next step is to press charges for theft and hire an attorney. Buyer beware. Do not waste your time and soul with this company. All of this has happened at the same time I’m grieving. Talk about salt in the wound.
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Soka Home
Dear Michael,
We are truly sorry for your loss. Please accept our deepest condolences during what we understand is an incredibly painful and difficult time for you. We sincerely regret that this situation has added further stress while you are grieving.
Regarding your order and refund, we want to clarify the current status as transparently as possible. A refund was initiated from our side; however, once a bank dispute (chargeback) is opened, the funds are temporarily frozen by the payment processor and issuing bank. While a dispute is active, we are legally unable to process or release a refund directly, as the matter must be resolved through the bank’s dispute process to avoid duplicate refunds.
We understand how frustrating this is, especially given the amount involved and the circumstances. Please know that this is not a refusal to refund, but a procedural restriction tied to the open dispute. As soon as the dispute is officially closed by the bank, we will be able to proceed accordingly.
We are truly sorry that our communication did not meet expectations and that this experience caused additional distress. This is not the experience we want any customer to have, and we appreciate you sharing your feedback.
Again, our heartfelt condolences to you during this difficult time.
Sincerely,
Soka Home Customer Support Team
We ordered a Domus sofa (165.3") and 3…
We ordered a Domus sofa (165.3") and 3 ottomans on October 16, 2025. Here is our experience...
Shipping and Delivery:
It was delivered on January 28, 2026. Prior to ordering I was told by customer support that it would be 30 - 45 days to receive as they did not have my items in stock. Clearly, it was 90+ days. It was shipped from China....clearly not manufactured in Italy or Germany as they claim in multiple places on their website. As soon as I received the shipping email the order was marked as fulfilled on their website. There are many reviews on line that give a poor rating to their delivery service. The additional white glove delivery was a must for us as we live in the country with a very long driveway and dropping it off at the curb was not an option. Our experience with delivery was very good; however, I stayed on top of the tracking and I did have to call the delivery warehouse (Metropolitan) to have the delivery scheduled once it was delivered to their warehouse. From there the delivery was very smooth. I wouldn't call it "White Glove" as the delivery people did not know how to clip the pieces together and we had to help them do it. They did haul away all of the packaging and they were careful with the pieces. It is also not very clear on their website where the tracking is...you have to log into your account, click on the order number, and then click on the number in the lower left corner.
First Impressions of the Furniture:
The leather is high quality. The frames are VERY light. It will slide like it is on wheels on tile, brick or hardwood floors. In our case, we had to put rubber feet on the ottomans to keep them from sliding on our brick floor. The sofa sections do clip together to keep them from separating which is required given the frames are so lightweight. It is very comfortable. It is lower to the ground than a typical sofa by about 2 to 2.5". However, the sofa is very deep. We expected that from the dimensions listed on their website which are accurate. My husband and I are both over 6' tall and we don't find the height an issue and the depth makes it very comfortable for tall people.
I think overall the quality is sub-par based on the price. I would have expected it to be heavier. We will see how it holds up over time. In my opinion, it might hold up for 3-4 years of everyday use, probably less if you have young children.
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Soka Home
Dear Patti,
Thank you for taking the time to share such a detailed and thoughtful review. We truly appreciate the opportunity to understand your experience from order to delivery and daily use.
Regarding production origin and shipping timeline, we sincerely apologize for the longer-than-expected lead time. At the time of your order, the estimated 30–45 day timeline was based on available production capacity. Due to global supply chain delays and extended ocean transit schedules, the final delivery exceeded that estimate. Your feedback highlights the need for clearer and more conservative delivery communication, which we are actively improving.
To clarify the manufacturing process, our sofas are designed and engineered based on European design standards, with materials sourced globally. Certain components and final assembly may take place in different countries depending on availability and logistics. We understand how this can feel inconsistent with customer expectations and we are working to improve transparency around this on our website.
We are glad to hear that your delivery experience with Metropolitan went smoothly overall and that the team handled the furniture with care and removed all packaging. That said, your comments about the “white glove” service and assembly assistance are well noted. We agree that this service should be more consistent, and we have shared this feedback directly with our delivery partners to improve training and execution.
Regarding the sofa itself, thank you for your honest assessment. The Domus sofa is intentionally designed with a lightweight internal frame to allow modular flexibility and easier repositioning. However, we fully understand that this can feel unexpected at this price point, especially on hard flooring surfaces. Your solution of adding rubber feet is practical, and we are actively evaluating ways to improve stability without compromising the modular design.
We appreciate your acknowledgment of the leather quality, comfort, and accurate dimensions, especially for taller users. At the same time, we respect your concerns about long-term durability. Furniture performance over time is extremely important to us, and your feedback will directly inform future product refinements.
If you experience any issues as the sofa ages, or if there is anything we can do to support you further, our customer care team is always available and happy to help.
Thank you again for your transparency and for choosing us. Feedback like yours genuinely helps us improve.
Sincerely,
Soka Home Customer Support Team
Soka furniture is scam, do not order
I ordered sofas and recliner and there was no delivery date provided. I called them more 10times and finally talked to representative. She told me it takes 2-3 months delivery time so i canceled it
They asked me 2weeks refund days
No refund two weeks later , i called them never answered. They just email me and gave me lots of excuses (issues with phones , international protocal issues etc)
They give you some excuses that nobody believes
I think it is kind of scam to hold customers money more than a month or two months to get interest from the bank.
24. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Soka Home
Dear Lee,
We’re sorry for the frustration caused. The items ordered were made-to-order, with a standard 8–12 week production and delivery timeline, which we regret was not communicated clearly at the outset.
After your cancellation was confirmed, the refund was initiated according to our policy. While we aim to complete refunds within 14 business days, international payment processing and banking clearance can occasionally cause delays beyond our direct control.
During this period, our phone support experienced temporary technical issues; however, we continued to assist via email.
We would like to clarify that Soka Furniture is a legitimate business and does not benefit from holding customer funds. We apologize for the inconvenience and are improving our communication to prevent similar issues.
If the refund is still pending, please contact [email protected] with your order number so we can assist promptly.
Sincerely,
Soka Home Customer Support Team
The product feels well made and matches…
The product feels well made and matches what was shown online, which I appreciate. I also reached out to customer service with a quick question and they were responsive and helpful, making the whole experience less stressful. Overall, everything went smoothly and met my expectations. Would consider buying again.
15. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Soka Home
We truly appreciate your feedback! It’s always great to know our product met your expectations. Thanks for choosing us!
Soka Home is not a company, it is owned by an Asian couple who work out of their home.
Hello, my name is Cindy from Littleton Colorado. I purchased a sofa from Soka Home this past September 2025. I received the sofa 6 weeks later and found that the sofa was not made in a warehouse, it looked like someone put it together in their garage!!! I IMMEDIATELY contacted Soka Home, I arranged for the sofa to be picked up IMMEDIATELY!! 5 days later Metropolitan Warehouse picked up the sofa and returned it back to Soka Home a week later. Metropolitan Warehouse assured me that Soka Home did receive the sofa and Soka Home refuses to refund my money. I have called numerous times and left many many emails BUT no response from Soka Home!!! This company is a scam!!! I notified my bank, the BBB, social media and family and friends. Today is January 6th 2026 and I haven't heard back from Soka Home. PLEASE PLEASE GET THE WORD OUT that this so called company is a SCAM!!!!!
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von Soka Home
Dear Cindy,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration this experience has caused you. This does not reflect the level of service and product quality we strive to provide, and we deeply regret the disruption it has caused.
After a return is delivered, all items must go through a standard inspection and system confirmation process before a refund can be issued. This step is required for all returns and is handled through a third-party warehouse.
Due to the year-end holiday period and increased warehouse volume, this process took longer than expected. Once the return was fully confirmed in our system, the refund was immediately processed back to the original payment method.
We understand the frustration caused by the delay and communication gaps, and acknowledge that our response time during this period fell short of expectations. We sincerely apologize for this.
Should you have any questions or require assistance confirming your refund status, please feel free to contact us directly at any time. We will prioritize your case.
Thank you for your patience, and once again, we extend our sincere apologies for this experience.
Sincerely,
Soka Home Customer Support Team
Ordered a bed back in August
Ordered a bed back in August. Got no communication on arrival. They keep saying its on it way. Asked for refund in November of this year. they said it was approved and still have not recovered refund. It is now close to January. no reply from them like they fell of the face of the earth. They love taking your money and not give anything back. Now i am in the process of getting a lawyer. Bad customer service.
Like I said the refund has been going on for at least a month. Still haven't received it. They will respond to this saying they have but reality it has not
29. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Soka Home
Dear Robbie,
Thank you for sharing your experience, and we sincerely apologize for the frustration this situation has caused you.
We have carefully reviewed your order and would like to clarify that the refund has already been successfully processed and issued to your original payment method. Depending on your bank or credit card provider, it may take several business days for the funds to appear on your statement. We kindly ask you to check your bank or card activity during this period.
That said, we fully acknowledge that our communication during this process did not meet your expectations, and for that, we are truly sorry. Delays in updates and lack of timely responses are not the experience we aim to provide, and we understand how disappointing that must have been—especially after waiting for so long.
Your feedback has been shared internally so we can improve our service and prevent this from happening again. If you have any further questions regarding the refund or need additional confirmation, please feel free to reach out, and we will make it a priority to assist you.
Again, we sincerely apologize for the inconvenience and appreciate your patience.
Kind regards,
SOKA HOME Customer Support Team
Took my money, no refund or product
Updated 01/12/26: the refund has finally hit our account!
Ordered a bed. No delivery date provided. Cancelled bed, as customer service gave a 60 - 90 day delivery estimate. Refund to be provided. No refund, no response back from Soka to my credit card company to honor my refund.
18. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Soka Home
Dear Marc,
Thank you for bringing this to our attention, and we sincerely apologize for the frustration this situation has caused.
We have carefully reviewed your order and can confirm that the cancellation has been successfully processed and the refund has already been approved. The refunded amount is currently being processed and should be returned to your original payment method within the standard business days, depending on your bank or credit card provider.
We also want to be transparent and take responsibility for the delay in communication. Due to a recent holiday promotion, we experienced a significantly higher order volume than usual, which unfortunately led to delays in both delivery estimates and customer service responses. This is on us, and we truly regret that we did not inform you in a timely manner.
Please rest assured that your refund is moving forward and there is no further action required from you at this time. If you have any questions or need additional confirmation, our support team will be more than happy to assist you.
Once again, we sincerely apologize for the inconvenience and appreciate your patience and understanding.
Kind regards,
SOKA Home Customer Support Team
The ordering process was simple
The ordering process was simple, and the product arrived in good condition. It matches the description and works well for my needs. Overall, a positive experience.
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Soka Home
Thank you so much for sharing your experience. Your feedback truly means a lot to our team, and we’re happy to know everything worked out well for you.
Bought this online without seeing in…
Bought this online without seeing in person - and even with my critical eye - I was impressed. Delivery was fast and professional. Even the "throw in" center table is very impressive.
20. September 2025
Bewertung ohne vorherige Einladung
Antwort von Soka Home
Thank you so much for sharing your experience. Your feedback truly means a lot to our team, and we’re happy to know everything worked out well for you.
Cancelation has been an absolute nightmare.
I purchased a sofa on the 30th on November accidentally (one click purchase on my phone) and immediately canceled my order. The company was responsive and said the order would be canceled on the 1st of December. It is now the 20th of December and I have still not recieved my refund, and their customer service will not update me or respond to any further emails. I called their customer service line and was only told "I will let my supervisor know." Has been an extraordinarily stressful process with no resolution in sight.
30. November 2025
Bewertung ohne vorherige Einladung
Antwort von Soka Home
Dear Adam,
We sincerely apologize for the inconvenience and frustration this incident has caused you. We fully understand the stress the delay has placed on you.
Please rest assured that your refund will be processed within business days. We recommend checking your account balance in the coming days to confirm the funds have been credited.
We also deeply regret that our customer service team failed to communicate promptly. Immediate steps have been taken to improve our support processes and prevent such delays from recurring.
Thank you for your patience and understanding. We value you as a customer and are committed to resolving this matter as quickly as possible.
Sincerely,
Soka Home Service Team
Soka Couches
Soka communicated extremely well throughout the whole process. The shipping and delivery was quick, efficient and professional. We will buy again. Order#4395.
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von Soka Home
Thank you so much for sharing your experience. Your feedback truly means a lot to our team, and we’re happy to know everything worked out well for you.
Avoid
Warning to anyone considering buying from Soka Home
We ordered a couch from Soka Home and the entire experience has been extremely disappointing. The color shown on their website was completely misrepresented compared to what we received. When the couch arrived and the color was clearly wrong, we immediately contacted customer service and asked to exchange it for the white version. We explained that we cannot simply return the only couch we have until a replacement arrives, otherwise we would have nothing to sit on.
Instead of helping, they refused to take responsibility for their inaccurate product representation and have been giving us the runaround ever since. Every time we reach out, we get a new excuse or a vague response. It feels very much like they are deliberately dragging things out to get past their 30 day window so that they no longer have to deal with the issue.
They even told us that returning the couch is “too expensive for them,” as if that excuses the problem. Meanwhile, we are stuck with a couch we do not want because of their own misleading photos. To make things worse, the “quick ship” delivery they advertised originally still took almost three months.
Overall, this has been a terrible experience from start to finish. I would strongly caution anyone thinking about buying from Soka Home. Their customer service is unhelpful, their product photos are unreliable, and their policies clearly do not protect customers when the company makes a mistake.
25. September 2025
Bewertung ohne vorherige Einladung
Antwort von Soka Home
Dear Customer,
Thank you for taking the time to share your shopping experience. We sincerely apologize to learn that you encountered a frustrating situation—receiving a color that differs from your expectations is indeed disappointing, and we fully understand why this has caused such concern.
We must clarify: accurately representing our products is a priority we take very seriously. While all product photos are taken under consistent lighting conditions, differences in monitors, brightness settings, and ambient lighting can still affect color perception. If the shade of the item you received differs significantly from what you saw online, we will certainly investigate this matter thoroughly.
Regarding the exchange process, it is absolutely not our intention to leave customers without furniture. Our team typically handles each case individually to find the best solution. We sincerely apologize for any confusion or inconsistencies in communication—this is not the service experience we aim to provide. Please rest assured, we never intentionally delay processing beyond the 30-day period. Delays or unclear updates are equally unacceptable, and we are currently addressing this internally.
Regarding shipping timelines, the delay you experienced falls short of our “fast shipping” standard, and we sincerely apologize for the inconvenience caused.
We sincerely wish to re-examine your order and seek a fair resolution. If you could contact us directly at [email protected] with your order number and photos of the received items, our senior customer service team will prioritize your case.
Thank you again for bringing this to our attention. Your feedback helps us improve our service, and we look forward to regaining your trust.
Sincerely,
Soka Home Customer Support Team
The couch is bad quality and impossible to get refund
The couch is bad quality though it’s pretty expensive. It stuffed unevenly and the material is pure. But the most fraud is the costumer service- they promised a refund but I’ve never received a cent. I am claiming the case in the court. Don’t buy from them- fraud company
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Soka Home
Dear Elena,
Thank you for sharing your feedback. We sincerely apologize to learn about your shopping experience and fully understand your disappointment when both product quality and communication services fall short of expectations.
We take the issues regarding uneven sofa filling and fabric quality very seriously. This is absolutely not the standard we strive for. We kindly request the opportunity to thoroughly investigate your case to ensure proper resolution.
Regarding the refund matter, we wish to clarify: we never intentionally delay payments. If a refund has been promised, it will be processed as scheduled. Our customer service team has already reached out to you. Please be sure to check your email or answer our calls.
We fully respect your right to file a complaint and understand your disappointment.
Thank you for bringing this issue to our attention. We will handle it with professionalism and transparency.
Sincerely,
Soka Home Customer Support Team
Verifiziert
I've had the sofa for about 10 days now…
I've had the sofa for about 10 days now and it's holding up great. The stitching is neat and leather feels smooth but sturdy. The only thing is I wish the seat was a tiny bit deeper-still love it tho.
3. Dezember 2025
Antwort von Soka Home
Thank you so much for your kind words! We’re really glad you had a good experience with us.
Sleek and extremely uncomfortable
This sofa is for photos only. It is the most uncomfortable sofa. Several people that are different body types tried the sofa and it was the laugh of our party. It must be fake positive reviews about how comfortable it is. It absolutely the most uncomfortable sofa. The cost and the discomfort is an embarrassment. My husband is furious with this purchase and the company that charged us so much for zero comfort. We have tried reaching out after months of trying different ways to make it more comfortable. I never got any response. I have emailed them with the info that is associated with the order. Playing games and asking for info to prolong a response.
22. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Soka Home
Dear Laurie,
Thank you for taking the time to provide such detailed feedback. We sincerely apologize to hear that you and your family are disappointed with your sofa experience.
We fully understand your frustration, especially after multiple attempts to adjust the sofa without receiving timely support. This is not the level of service we aim to provide, and we deeply regret the inconvenience and distress this has caused.
To resolve this matter promptly, we will personally oversee your case. Our customer service team has already followed up and sent you a proposed resolution plan. Please check your email for details (including but not limited to exchanges, part replacements, or other solutions).
We will ensure this issue is properly addressed, and you will not be left to handle it alone. Thank you for giving us the opportunity to rectify this situation.
Sincerely,
Soka Home Service Team
Do NOT order from this company
Do NOT order from this company. I ordered a sofa sectional that said 3 weeks delivery. After no tracking number in a week, I called. They said it would be 16 weeks delivery. I needed a sofa sooner than that so asked for a refund. They said it would be 15 business days. No refund. After multiple emails, they said their finance department was having serious issues and promised me a refund in three days. That came and went. So I now have a dispute charge filed with my credit card company. This is theft. Buyer beware.
15. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Soka Home
Dear Olivia,
We’re truly sorry for the frustration and inconvenience you’ve experienced with your order. We completely understand how upsetting delays and lack of clear communication can be, and we sincerely regret that this happened.
Your refund request is our top priority, and our finance team is actively working to ensure it is processed as quickly as possible. We kindly ask you to keep an eye on your account for updates. Please know that we genuinely appreciate your patience, and we are committed to making this right for you.
Thank you for sharing your experience with us. We are very sorry again for the trouble and hope to restore your trust.
Warm regards,
Soka Home
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