Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Customer service was very helpful in answering my questions prior to my purchase...after purchase shipping was very timely...I received my wybot yesterday....I fully charged it and dropped it in my po... Mehr ansehen

Bewertet mit 1 von 5 Sternen

DO NOT buy from this company or Robot My Life their online store in Australia. My B300 Pool cleaner stopped working properly after less than a year and their customer service is non-existent apart fro... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

I bought a pool cleaner from Wybotpool and it ended up being a waste. The unit stopped working within months, and when I tried to get support or a warranty replacement - I got nothing. Responses to em... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Our C1 worked for about three months. Tried Wybot customer support and they were awful. Seems they were trying to throw up road blocks in an effort to not honor the 2 year warranty. I provided the s... Mehr ansehen

Unternehmen hat geantwortet

Wir überprüfen Bewertungen

Unternehmensdetails

  1. Fachgeschäft für Haushaltsgeräte
  2. Elektronikunternehmen
  3. Elektrofachmarkt

Vom Unternehmen geschrieben

WYBOT is a trailblazer in cordless robotic pool cleaning, redefining the way people experience pool care. With 20 years of innovation, we lead the industry by delivering intelligent, fully automated solutions—from underwater AI vision to solar-powered wireless charging. Our mission is rooted in disruption, empowerment, and accomplishment—creating products that simplify life and bring joy. WYBOT isn’t just about clean pools—it’s about smarter living.


Kontaktinformationen

2,8

Akzeptabel

TrustScore 3 von 5

87 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 95 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great so far

So far the WYBOT C1 works well. It cleans the floor and walls, charges in a few hours, and runs long enough. Emptying the filter is easy, and setup is straightforward — just put it in the pool and start.

15. Januar 2026
Bewertet mit 5 von 5 Sternen

Easy to Use

I’ve been using the WYBOT C1 for a few weeks, and it keeps my pool really clean. I like how simple it is to set up and start.

14. Januar 2026
Bewertet mit 1 von 5 Sternen

DO NOT buy from this company or Robot…

DO NOT buy from this company or Robot My Life their online store in Australia. My B300 Pool cleaner stopped working properly after less than a year and their customer service is non-existent apart from an initial email response requesting info. The call centre is AI and they don't call back and you can't speak to a human. I've contacted Whybot directly and they refer me back to their online company Robot My Life despite it being their product and warranty.

27. November 2025
Bewertung ohne vorherige Einladung
Wybotpool-Logo

Antwort von Wybotpool

Dear customer,
Thank you for your valuable feedback. We take your after-sales experience very seriously and want to help you resolve the issue as soon as possible regarding the product you purchased from Robot my life.
Since Robot my life is one of our distributors, orders placed through them are not integrated into our direct sales and after-sales system. Therefore, we are unable to directly access your order details or process the after-sales request at this time. To ensure your concern is handled most efficiently, we recommend that you first contact their after-sales team directly at:
After-sales email: [email protected]
They will be able to locate your order and provide the corresponding support. If you encounter any difficulties during this process, please feel free to reply to this email and let us know. We will be glad to assist you and help follow up on the matter.
We also kindly suggest that you and your friends consider purchasing through our official direct sales channels in the future to enjoy more seamless and fully supported after-sales service, which allows for quicker response and direct assistance from our team.
Thank you for your understanding and trust. We are here to support you.
Best
Wybot Customer Service Team
Irene

Bewertet mit 5 von 5 Sternen

I have used WYBOT for 1 week

I have used WYBOT for 1 week , and I love it. So easy to use . It’s amazing how much debris it gets out of my pool every clean. Easy to dump the debris , charge the bot, drop in pool and lets it go to work. Thank You

15. Januar 2026
Bewertet mit 5 von 5 Sternen

Wybot C1 purchase

Customer service was very helpful in answering my questions prior to my purchase...after purchase shipping was very timely...I received my wybot yesterday....I fully charged it and dropped it in my pool today...it ran for 2hr's and did a fine job on pool walls and bottom ...so far so good 👍

19. Januar 2026
Bewertet mit 1 von 5 Sternen

Wybot C1 arrived dead

Wybot C1 arrived dead. Customer service sent a pre-paid return label and offered a refund or a replacement unit. I will try to update this review if and when this is made right.

8. Januar 2026
Wybotpool-Logo

Antwort von Wybotpool

Thank you very much for your valuable feedback.
We have seen that the new device we have reshiped for you has been delivered. If you have any other suggestions or questions, please feel free to contact us at any time [email protected]
Thank you for your understanding and support!

WYBOT Customer Service Center
Nancy

Bewertet mit 1 von 5 Sternen

Wybot S2 solar neuf inutilisable

Wybot S2 Solar neuf, acheté à un Youtubeur qui en avait fait le test. Le robot a été mis à jour par erreur via l'app Wybot avec le firmware d'un robot pas encore sortie (le S3). Un bug côté Wybot qui a touché de nombreux propriétaires si j'en crois les forums. Mais sans facture d'origine à mon nom, Wybot se dédouane et je me retrouve avec un robot en parfait état de marche mécanique mais totalement inutilisable car mis à jour, par Wybot, avec un logiciel incompatible. 0 solution proposée par la marque. Mon vendeur a tenté de son côté de les contacter, seule proposition proposée, payer 500€ de plus pour en avoir un neuf, on croit rêver !

Voici donc ce qui peut vous attendre si vous faites confiance à cette marque.

1. November 2025
Bewertung ohne vorherige Einladung
Wybotpool-Logo

Antwort von Wybotpool

Thank you for your attention and valuable evaluation.
For the device you purchased through unofficial channels, we cannot find the order in our system, so we are unable to process it directly. We suggest that you prioritize contacting the seller
We also kindly suggest that you and your friends consider purchasing through our official directsales channels in the future to enjoy more seamless and fully supported after-sales service,which allows for quicker response and direct assistance from our team


WYBOT Customer Service Center
Nancy

Bewertet mit 5 von 5 Sternen

Produit excellent

Excellente acquisition ! Le nettoyage planifiable m’a permis de tout automatiser. Facile a installer. Retour et charge automatiques sans effort. Tellement agréable de le voir se mettre au travaille, je recommande vivement !

9. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This is a scam

This is a scam. I did not even receive my order after full payment, veryfying credit card detail ( unusual for a vendor to request this) and multiple unexpected charges. Stay away from this product, they are scammed!

30. Dezember 2025
Bewertung ohne vorherige Einladung
Wybotpool-Logo

Antwort von Wybotpool

Thank you for your attention and valuable evaluation.
I have found that your order was delivered on January 14th, 2026. If you have any further questions or assistance, please contact us :[email protected] ,we will actively respond.
Thank you for your support and trust!

WYBOT Customer Service Center
Nancy

Bewertet mit 1 von 5 Sternen

Do not trust the reviews from WYBOT

Do not trust the reviews from WYBOT’s direct website. I gave an honest review based on my experience with their skimmer product. They do not accept bad reviews on their website. Having said that, I do not recommend purchasing their skimmer. You will be on the hook for shipping which was $100 so do yourself a favor and don’t purchase the skimmer.

Update: the below reply from WYBOT is a perfect example. Rather than understanding my review (which they did not approve to be posted on their own website), their reply shows lack of comprehension. I received a defective device. Shipping to return a defective product was absolutely not free.

27. Oktober 2025
Bewertung ohne vorherige Einladung
Wybotpool-Logo

Antwort von Wybotpool

Thank you for your valuable evaluation.
Our orders are shipped free of charge, and we highly value your feedback. If you have any questions or suggestions, please contact: [email protected]
We look forward to your reply
Thank you for your support!

WYBOT Customer Service Center
Nancy

Bewertet mit 1 von 5 Sternen

not good customer service

I need to return and the customer service have not been helpful, would not send label and tell me I have to pay to return.

13. Dezember 2025
Wybotpool-Logo

Antwort von Wybotpool

Dear Customer,

Thank you for your interest in our return and exchange policy.

We do offer a 30-day return and exchange service, which is applied on a case-by-case basis. As you are aware, for returns or exchanges not related to product quality issues, customers are responsible for shipping costs when processing within 30 days. This policy is clearly stated on our official website.

Should you have any questions regarding policy details or wish to provide feedback, please feel free to contact us at [email protected]. We would be delighted to assist you.

Wishing you all the best!

Bewertet mit 1 von 5 Sternen

I purchased the new S2 Solar Vision…

I purchased the new S2 Solar Vision robotic pool cleaner. I was so excited to get it in hopes of all the time it would save. However, after a few months of using it I encountered a lot of problems. Base not charging then the unit would die and be at the bottom of the pool. Then the base started to make a clicking sound. I reached out to the company and it took forever to get a response then only to be told they could not help me because they only support products purchased in the UK and referred me back to Amazon. Terrible support service. Amazon offered to send another unit, but would not directly answer my question when I asked who I could contact in the future if I needed support. I would never have spent $1730.00 on a piece of equipment I couldn't get support for. Ultimately, I will be returning the unit and expect a full refund. Sorry, but I can't reccommend.

31. Dezember 2025
Bewertung ohne vorherige Einladung
Wybotpool-Logo

Antwort von Wybotpool

Dear Customer,

We sincerely appreciate your valuable feedback. We place great importance on every customer's opinion and take all concerns seriously.

Upon reviewing our communication records, we note that you initially contacted our European after-sales support channel. To ensure proper follow-up, your case has been transferred to the Amazon Customer Service team. They have confirmed an appropriate solution with you in accordance with our after-sales policies.

At present, we are awaiting your reply after you have sent out the goods. Please reply to our after-sales email [email protected] after the goods have been dispatched and provide us with the tracking number for the returned shipment. We will arrange the subsequent process once we have tracked the logistics information.

Thank you for your patience and understanding. We are committed to continuously improving our service quality to deliver an exceptional shopping experience for you.

Wishing you all the best,
Wybot Support Team

Bewertet mit 1 von 5 Sternen

Scam company!

18. Juni 2025
Bewertung ohne vorherige Einladung
Wybotpool-Logo

Antwort von Wybotpool

We are a legitimate enterprise rather than a fraudulent company, and we have a large number of customers.
If there is any inconvenience that makes you dissatisfied, we apologize to you.
If you have any other suggestions or questions, please contact: [email protected]
We will serve you wholeheartedly!

WYBOT Customer Service Center
Nancy

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