Verificeret
Received the product in decent time and in decent condition. Probably the only 2 positives unfortunately. I ordered 3 tanks, sized up considerably considering the fit is tighter, still one of the tig... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Order is taking much longer than expected and I paid for express/priority shipping. I still haven’t gotten the 6 items I ordered, and after looking at reviews I’m worried. If someone could reach out a... Se mere
Virksomheden har svaret
Didn’t think I’d care much about a tank top but this one’s different. The fabric feels premium right out of the bag. Flat seams mean no rubbing under shirts. Been reaching for it a lot lately.
Virksomheden har svaret
I ordered shirts. It took 46 days to receive them. The day after I received the order, I requested an exchange. After 2 months of delays and me returning the shirts, they said they couldn't honor t... Se mere
2,3
Under middel
21 anmeldelser
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Scam
I ordered shirts. It took 46 days to receive them. The day after I received the order, I requested an exchange. After 2 months of delays and me returning the shirts, they said they couldn't honor the return after 30 days even though they have both my money and their shirts.
15. december 2025
Uopfordret anmeldelse
Scam! Worst company I’ve dealt with!
Easily the worst company I’ve ever dealt with. The tank tops arrived and were tiny so I immediately requested a refund. Over the course of 4 months they told me they were looking into/processing my refund. After 4 months I was then told I couldn’t have a refund as it had exceeded 30 days. The customer service is laughable, taking 4 months to reach a conclusion then denying refund because they took soo long. Really would not recommend this company, a complete scam.
28. november 2025
Uopfordret anmeldelse
Besvarelse fra Somnea
Hi Tom,
We’re very sorry for your experience. Our return window is 30 days, but we understand how frustrating the delays were, and we apologize for the inconvenience caused.
Please contact us at support@shopsomnea.com with your order number so we can review your case again and try to resolve this for you.
– Team Somnea
Place an order and the shop app…
Place an order and the shop app automatically changed it back to my previous address. I immediately emailed to cancel to change address and was told they’d amend it their end. Nothing was changed and was sent and delivered to my old address as no signature was required.
They have not taken accountability for their error and because I didn’t reply with my address in time (it wasn’t dispatched for another 3 days) now asking I make a lost parcel dispute with the carrier before they can take any action. - Asked for a refund multiple times and it is being ignored.
Wouldn’t trust this site.
20. november 2025
Uopfordret anmeldelse
Besvarelse fra Somnea
Hi Macauley,
We’re sorry for the trouble you experienced. Our team informed you about the required address details, but we received your response late, which prevented us from updating the address in time.
Even now, we’re still here to help and this can still be resolved. Please contact us at support@shopsomnea.com so we can assist you further.
— Team Somnea
Didn’t think I’d care much about a tank…
Didn’t think I’d care much about a tank top but this one’s different. The fabric feels premium right out of the bag. Flat seams mean no rubbing under shirts. Been reaching for it a lot lately.
22. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Somnea
Hi Victoria,
Thank you so much for your wonderful feedback! We’re really glad to hear you loved the premium fabric and flat-seam comfort of our tank top. It’s great to know it’s becoming one of your go-to pieces.
We truly appreciate your support!
— Team Somnea
Customer service took a bit to reply…
Customer service took a bit to reply when I asked about my order, but whatever, the product’s good. Fits well, sits flat, and doesn’t squeeze my chest like others I’ve tried.
15. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Somnea
Hi Johanna,
Thank you for sharing your experience! We’re sorry for the slight delay in our response earlier, but we’re really happy to hear that the product fit you well and feels comfortable compared to others you’ve tried.
We appreciate your patience and your support!
— Team Somnea
Huge scam
Huge scam, marketing branded clothings and sending you Chinese quality knock offs. Then you have to pay $15 processing & shipping fee and $15 restocking fee to return them. What a hassle. Plenty of 1 star reviews everywhere, the 5 star ones are fake. I have to go through with my bank and request a chargeback against them now.
31. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Somnea
Hi Jons,
We’re really sorry for your experience and sincerely apologize. The $15 fee covers the return label, reshipping, and repacking so you don’t have to do any extra work and can have an easy return process. All our products are quality-checked, and our return fees are clearly stated in our return policy.
Please contact our support team at support@shopsomnea.com so we can review your case and provide the best possible solution.
-Team Somnea
Order is taking too long to get
Order is taking much longer than expected and I paid for express/priority shipping. I still haven’t gotten the 6 items I ordered, and after looking at reviews I’m worried. If someone could reach out and reassure me than I’m even going to get my order that would be appreciated.
15. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Somnea
Hi Scott,
We’re really sorry to hear about your experience — that’s not the level of service we aim to deliver. We completely understand your frustration and want to make it right.
Please email us at support@shopsomnea.com with your order number and details so we can resolve this as soon as possible. Your feedback is valuable and helps us improve.
— Team Somnea
Verificeret
Terrible customer service, poor tank tops
Terrible customer service. I was not happy about the quality of their tank tops, and they have not responded to me about a refund despite claiming to have a 60 day policy. It has been over 2 months now.
22. august 2025
Besvarelse fra Somnea
Hi Binh,
We’re really sorry to hear about your experience — that’s not the level of service we aim to deliver. We completely understand your frustration and want to make it right.
Please email us at support@shopsomnea.com with your order details so we can resolve this as soon as possible. Your feedback is valuable and helps us improve.
— Team Somnea
Verificeret
Product took a very long time to…
Product took a very long time to arrive. It's quality, but 4 weeks is far too long for something like this to take in the mail.
22. august 2025
Besvarelse fra Somnea
Hi Aleck,
We’re really sorry to hear your order took longer than expected — that’s definitely not the experience we aim to deliver. While we’re happy you liked the product quality, we understand how frustrating the wait can be.
If you ever feel your order is taking too long, please contact us at support@shopsomnea.com
so we can raise a logistics complaint and speed things up for you. We’re always here to help and truly value your feedback.
— Team Somnea
Paid additional for next day shipping
Paid additional for next day shipping, package still not in transit. Stuck at “shipment information received” for days. Do not recommend buying from these guy or paying for quicker shipping.
25. september 2025
Uopfordret anmeldelse
Besvarelse fra Somnea
Hi Théo,
We’re truly sorry to hear about your experience — that’s definitely not the level of service we aim to provide. Sometimes, tracking can take a little while to update after the shipping label is created, but rest assured, your order is being handled with priority.
Please reach out to us directly at support@shopsomnea.com
with your order number so we can personally look into this and make it right for you. We genuinely value your trust and would love the opportunity to fix this for you.
— Team Somnea
Terrible customer service
Shirt came super small. I ordered a size up and still could not fit it on.
Customer service was quick to respond to my initial inquiry for a return shipping label and then never followed up despite multiple emails asking for an update for a month. Still no resolution. Awful customer service
30. september 2025
Uopfordret anmeldelse
Besvarelse fra Somnea
Hi Phil,
We’re truly sorry to hear about your disappointing experience, this is not the level of service we aim to provide. Your feedback is very important to us, and I’d love the chance to make things right.
We’ve already asked our support team to recheck your case so we can resolve the issue quickly. If you could kindly share your order details with us again we’ll prioritize your request and ensure you get the solution you deserve without further delay.
Thank you for giving us the chance to improve — we truly value your trust and hope to restore it.
– Somnea Support Team
Absolutely DO NOT order
If I could give a 0 stars I would. I would highly recommend avoiding this site. I tried to order from them. Shipping took quite some time and when I tried them on they were two small. I now have been trying to do a return for almost a month and have been ignored after one response trying to refuse my return.
1. september 2025
Uopfordret anmeldelse
Besvarelse fra Somnea
Hi Ethan,
We’re truly sorry to hear about your disappointing experience — this is not the level of service we aim to provide. Your feedback is very important to us, and I’d love the chance to make things right.
We’ve already asked our support team to recheck your case so we can resolve the return issue quickly. If you could kindly share your order details with us again at support email, we’ll prioritize your request and ensure you get the solution you deserve without further delay.
Thank you for giving us the chance to improve — we truly value your trust and hope to restore it.
– Somnea Support Team
Need more color drops
These are the best tank tops I have ever purchased!! I’d love if you guys make some more colors available.
20. august 2025
Uopfordret anmeldelse
Besvarelse fra Somnea
Hi Liam,
Thank you so much for sharing your amazing feedback! We’re thrilled to hear that our tank tops are the best you’ve ever purchased. More colors are definitely in the works, we want to give you even more variety to feel confident and comfortable. We can’t wait to welcome you back for your next order!
— Team Somnea
Verificeret
Fake website
Fake website. No customer support, Paid 26£ and never received any products. No social media presence as well. They send you a shipping info of ‘Yun Express’ which stays on ‘Received Shipment Info’ for weeks.
21. august 2025
Besvarelse fra Somnea
Hi Aresh-
We’re truly sorry to read this and completely understand how frustrating this must have felt.
Please rest assured that Somnea is a genuine brand with an active customer support team and growing social presence. Unfortunately, international carriers can sometimes show delayed scans, which we know can create a worrying experience.
We’d love to resolve this for you right away — please contact us directly at support@shopsomnea.com with your order number so we can either issue a full refund or reship your order with priority tracking.
Our team has also made big improvements to both our logistics partners and response times, so situations like this don’t repeat.
Thank you for bringing this to our attention, and we hope to have the chance to restore your trust.
— The Somnea Team
Verificeret
Delivered, in good condition, poor fit!
Received the product in decent time and in decent condition. Probably the only 2 positives unfortunately.
I ordered 3 tanks, sized up considerably considering the fit is tighter, still one of the tightest, shortest and uncomfortable tanks I’ve worn. Sorry guys, these just aren’t it. For reference to those looking to grab these - I purchased 2XL, I’m 5’9” @ 97kg. Definitely recommend 3XL if you’re anything like my above stats.
27. august 2025
Besvarelse fra Somnea
Hi Paul,
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that the fit and comfort of our tanks didn’t meet your expectations, we completely understand how disappointing that must have been. At Somnea, we’re committed to helping every customer feel confident in their purchase, so your comments about sizing and fit are really valuable for us as we continue to improve.
We’d love the chance to make this right for you — please reach out to us directly at support@shopsomnea.com with your order number so we can assist with the best possible solution. Our team is also reviewing our size guides and adding clearer references to ensure future customers find their perfect fit.
Thank you again for your honesty, your feedback helps us grow, and we’d love the opportunity to restore your trust in us.
— Team Somnea
Verificeret
It’s been 12 days since I purchased my…
It’s been 12 days since I purchased my first order of three tanks; yet, I have not received my items. Today, 8/27/25, you emailed me that it was on the way. I will happily give you a fair survey when I’ve received by purchase. Thanks for your attention to this.
27. august 2025
Besvarelse fra Somnea
Hi Timothy,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the delay with your order. We’ve checked your order and can confirm it’s already on its way, with tracking details sent to your email. We’re also improving our shipping process so delays like this don’t happen again.
If you’d like, we can also assist you directly—please reach us at support@somnea.com
, and we’ll make sure you’re fully taken care of.
We appreciate your patience and hope you enjoy your tanks once they arrive.
— Team Somnea
Verificeret
Besvarelse fra Somnea
Hi Jose-
We looked into your order and saw the delay came from an address issue during checkout. Once corrected, your order was processed and confirmed. We’re glad it’s all been resolved now.
We know how stressful it can feel waiting without clear updates, which is why we’ve strengthened our system to flag address errors sooner. This way, future customers won’t experience the same problem.
Thank you for giving us the chance to make it right.
— Team Somnea
Product is below average
Product is below average. Doesn't really do anything the website claims. Looks / feels the same as a normal cheap vest. Not good value at all.
6. august 2025
Uopfordret anmeldelse
Besvarelse fra Somnea
Hi Dean,
We’re really sorry to hear the vest didn’t meet your expectations and understand how disappointing that must feel. Our aim is to deliver real value, so your feedback is taken very seriously.
Please reach out to us at support@somnea.com so we can make this right for you.
— Team Somnea
Dont bother
Dont bother! After finally receiving the vests they are poor quality and cheap. They wont accept a return and now just ignore my emails. Avoid!
12. juli 2025
Uopfordret anmeldelse
Besvarelse fra Somnea
Hi Santino,
We’re truly so sorry to hear about your experience and we completely understand how disappointing this must have been for you. Please know that this is not the level of service we aim to provide.
If you could kindly share your details with us at support@somnea.com, our team will personally review your case and work hard to find the best possible solution for you. Your trust means a lot to us, and we want to make this right.
— Team Somnea
Caught
This appears to be a new domain using another brand’s (ekkovision) product photos. I don’t expect to actually receive anything but, even if I do, building your brand by copying an established one verbatim is plenty reason for one star. They’ve got fake trustpilot ratings on “their products” and even if I do receive my order, the quality will probably be buns. Still shady regardless. Scam likely, I’m probably just the first of many.
13. juni 2025
Uopfordret anmeldelse
Besvarelse fra Somnea
Hi Scott,
We’re truly so sorry for the impression you’ve had of us. We completely understand your concerns, and we assure you that we are a genuine brand working hard to deliver quality products and a trustworthy service. We would never want our customers to feel doubtful or uneasy.
Please allow us the chance to address this directly — if you could kindly share details with us at support@somnea.com, our team will personally review. Your trust is extremely important to us, and we want to do everything possible to make this right for you.
— Team Somnea
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.