Verificeret
Customer service was top notch
Had a minor issue with a missing strap in the package. Sent them an email and got a response within hours. They shipped out a replacement immediately, no questions asked. The product (OrthoBack) itself is good, but I was most impressed by how easy it was to deal with their team. That kind of support really builds trust.
23. september 2025
Besvarelse fra massage-lab.com
Hi Stephanie! We’re so glad to hear everything was resolved quickly and that you’re happy with both the OrthoBack and our support team. Thank you for trusting us—it means a lot!