Kids Pass Opiniones 11.076

TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Initially got as a free trial but realised I could save good money each month so continued using it as the monthly fee is small. Some of the discounts are smaller than they advertise, however there's... Ver más

Valorada con 4 estrellas sobre 5

I’ve found Kids Pass really useful and good value for money. It offers plenty of discounts and fun ideas for family days out, which makes planning activities so much easier. The app is easy to... Ver más

Valorada con 3 estrellas sobre 5

Just a warning that if you go over £1 subscription date you get charged automatically. If you do have any issues with this company you can only message them they have a phone number but it just tells... Ver más

Valorada con 5 estrellas sobre 5

Ive been trying with the idea of kids pass for a number of years but somehow always convinced myself it was a scam. This weekend I bit the bullet and git a go, we booked an activity via kids p... Ver más

Comprobamos las opiniones

Información sobre la empresa

  1. Viajes y vacaciones

Escrito por la empresa

A discount pass designed exclusively for families. Nationwide offers including 40% off cinema (7 days a week), holidays, theme parks, restaurants and much more!


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

11 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

False advertising

False advertising. I paid more via kidspass than what I would have paid directly via booking at Cineworld. I then couldn’t book because the code wouldn’t work. I contacted kidspass who have completely dismissed that they are charging more than original ticket prices and not addressing the situation. First time booking through kidspass and I’ll think twice next time.

11 de febrero de 2026
Valorada con 5 estrellas sobre 5

Really easy

Really easy, just a few taps and money off on the day for our experience at the zoo. Thumbs up from us!

31 de enero de 2026
Valorada con 2 estrellas sobre 5

Cinema tickets still cost a lot

Cinema tickets still cost a lot

31 de enero de 2026
Logotipo de Kids Pass

Respuesta de Kids Pass

Good morning,

Thank you for your feedback. We’re sorry to hear about the issue you’ve encountered.

Could you please provide our customer service team with more details regarding the offer you are trying to use? Including visit dates. This will help us address the matter promptly.

You can reach us at hello@kidspass.co.uk, and we will ensure that your concern is looked into as soon as possible.

Kind regards,
The Kids Pass Team

Valorada con 1 estrellas sobre 5

For all the tax we pay, it should be free for kids.

For all the tax we pay, It should be free for all kids. They are the future leaders of this country and the world.

29 de enero de 2026
Logotipo de Kids Pass

Respuesta de Kids Pass

Thank you for sharing your thoughts. We absolutely agree that children are the future, and we believe strongly in making opportunities as accessible as possible. While we aren’t able to offer this service for free at the moment, we truly appreciate your feedback and your passion for investing in young people.

Kind regards,
The Kids Pass Team

Valorada con 1 estrellas sobre 5

Cancelled my subscription

Cancelled my subscription, still be charged, logged in said my details have been shared in a breach!

23 de enero de 2026
Opinión espontánea
Logotipo de Kids Pass

Respuesta de Kids Pass

Good morning,

Thank you for getting in touch and sharing your concerns.

Kids pass is a subscription-based service and we do state this during the sign-up process. In the sign up process, we also advise you of the day that your membership will renew at the full price.

To prevent any future charges, members need to cancel their subscription, which can be done easily at any time through the “My Account” section on our website. Once a cancellation is completed, we always provide a confirmation email along with a reference number to confirm it’s been successfully processed.

Please be assured that we only process payments for active members who have authorised them. After cancellation, no further charges will be made.

If you have any further questions or need more help with your account, our team is here and happy to assist. Please email us on hello@kidspass.co.uk

Kind regards,
The Kids Pass Team

Valorada con 1 estrellas sobre 5

I subscribed through a work benefit

I subscribed through a work benefit, never used it as there was nothing in my area, fair enough - cancelled it at the end of the 12 months. Despite this and several follow up cancellation requests they continue to take payment. I'm having to block them and claim the money back through my bank. This seems to be a common issue reading other reports online.

22 de enero de 2026
Opinión espontánea
Logotipo de Kids Pass

Respuesta de Kids Pass

Good morning,

Thank you for sharing your experience. We’re genuinely sorry to hear how frustrated this has been and appreciate you taking the time to raise it.

We’d like the opportunity to look into this properly for you. Please contact us directly at hello@kidspass.co.uk
and include the reference TP424, and we will ensure a member of our team reviews your enquiry as a priority.

We take feedback like this seriously and would welcome the chance to resolve your concerns.

Kind regards,
The Kids Pass Team

Valorada con 1 estrellas sobre 5

I never write bad reviews but found…

I never write bad reviews but found this company just a joke..no help in cancellation and refused to acknowledge one of their active email addresses which I emailed for cancellation is denied and shocking response when I finally did get through with no attempt to resolve. After emailing three times, get a rubbish response.back. it's not about the money as subscription is cheap, it's the principle. I would not use this company again. Don't bother replying back with your automated responses, as it's the same rubbish experienced by another person below!

19 de enero de 2026
Opinión espontánea
Logotipo de Kids Pass

Respuesta de Kids Pass

Good morning,

Thank you for sharing your experience. We’re genuinely sorry to hear how frustrated this has been and appreciate you taking the time to raise it.

We’d like the opportunity to look into this properly for you. Please contact us directly at hello@kidspass.co.uk
and include the reference TP121, and we will ensure a member of our team reviews your enquiry as a priority.

We take feedback like this seriously and would welcome the chance to resolve your concerns.

Kind regards,
The Kids Pass Team

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