Ko-fi Arvostelua 676

Free easy platform, they helped me out great when needid it. thanks!

Ko-fi Support team was extremely punctual, efficient, and reliable with helping me recover my and secure my ko-fi account after I had lost access to my main email. Having seen how swiftly and human Ko-fi handled the issue should serve as an example that other platforms, corporations, and companies should live up to when it comes to helping the users in need.

This website is absolute trash. Some sellers are just stealing art and selling it, showing zero respect for the original creators' hard work. They're just money-hungry and disgusting. The platform doesn't even care—they just let them keep profiting from it.
Someone stole my art and my report got rejected? This site is just as trash as that thief. I keep reporting it and they keep ignoring me. Hilarious. Trash people belong on a trash site.

the assistant was very kind and helpful and he solved the problem very quickly!

Fast support, got my problem instant solved!

My problem was attended quickly and solved without any problem. The tech support was polite and comprehensive.
I rate the support 10 out of 10.
I'll thank you forever.

They gave me advice on what to do and my problem was resolved

Customer support 0/100. i have been trying to get in touch, my account was taken down for no reason and no matter what i do to get it back they ignore me and never reply no matter what i do and when the yreply they say the dumbest shit like copy the email and send it with the other email. mf fix my issue what the f*** you yapping about!

Reasonable response time and clear, informative answers to my questions.

I had a problem with my purchase (lost my email), but customer support helped me and I was able to get my stuff back.
Thank you so much! :)

Customer Service helped me with a login issue I was having quickly and effectively.

Issue was resolved quickly

Hello, I bought two mods from the Kofi website: 1: RAM TRX custom sound 2: RAM TRX monster mod. These mods bear absolutely no resemblance to the videos shown in the promotional materials. Stop deceiving people; people are making sacrifices and paying money, they don't just pick money up off the street. Shame on you! You keep saying "be honest," but you should be honest yourselves. I will voice this on every platform I can.

Good start.
A few Problems to create the Account.
The help Crew do their work. Everything is functional now.
See what happens if is in use.

I made an error before submitting the request and support was super gracious about it <3

Ko-fi provided excellent customer support by helping me recover my account after I lost access to my email. The platform is simple, intuitive, and powerful, with a very clean and appealing user interface. Overall, it’s a well-designed service that truly cares about its users.

Because the email support was very helpful.

I recently set up Ko-fi for an active creator support initiative. Setup was straightforward, and all payment methods (Stripe and PayPal) are fully verified, active, and in good standing.

However, for several days since I activated my profile, multiple supporters across different countries (all these countries are within the country list both Stripe & PayPal accept payments from), browsers, and devices have been unable to complete checkout, consistently receiving errors with both card payments and PayPal.

I have personally tested this myself (mobile and desktop, incognito mode, multiple payment methods) and encountered the same errors. This has resulted in lost contributions, discouraged supporters, and eroding trust and causing reputational damage of my work and active initiative, at a very time-sensitive moment.

I contacted support and received an automated response indicating a 1–2 working day wait. While I understand support queues, the issue has already been ongoing for several days and is actively preventing any payments from going through.

Additionally, the support email references “instant help” via the Ko-fi Helper, but this option does not function (no working link or redirection), leaving no real-time support path during an active issue.

I’ve also seen other reviews mentioning resolution times of several weeks, which is extremely concerning given the real impact checkout failures have on creators and their supporters.

I genuinely want to continue using Ko-fi and appreciate its mission, but this checkout issue requires urgent human escalation. When payments fail at this level, the consequences for creators are significant.

Creator page affected:
Ko-fi creator profile: Tiago Valente
(username: tiagovalente)

Great support – fast and reliable

I contacted Ko-fi Support because I accidentally made purchases using different accounts/emails and wanted everything under one account. The support team replied quickly, was friendly and professional, and they were able to move my recent orders to the correct account.

Overall a really smooth and reliable support experience - thank you!