Toponetrader Arvostelua 2 872

very responsive and a good kind report team

USMAN was all over it fast answer 2 minutes max problem solved love it

I had a great experience with Top One Trader support. Daniel helped me resolve my issue really quickly and was very understanding throughout the whole process. The communication was clear, professional, and genuinely helpful, which made a stressful situation much easier. Thank you again for your help!

ARJIE was really helpful and guided me through my problem and got it resolved pretty quick. Thank you ARJIE for your help and support.

Do not trust Top One Trader. I was just about to request my payout, and suddenly, my account was 'conveniently' breached due to a technical glitch that they refuse to acknowledge.

Here is how they cheat:
I was $200 away from my daily loss limit, and I had multiple GOLD positions in massive profit. Instead of these profits protecting my equity, their system glitched at 17:18 (2 hours after news). My profitable trades were wiped out/ignored, and only my losses were closed to trigger a breach.

I have VIDEO PROOF of the dashboard failing to calculate floating profits correctly. I sent it to them, and they didn't even care. They gave me a template 'NFP volatility' excuse for an event that happened hours later.

Conclusion: They don't want to pay successful traders. If you are profitable and heading towards a payout, they will find a 'technical' way to burn your account. Stay away and save your money!

Very bad experience. Poor software. Top One Futures does not have a good connection with Tradovate. It did not respect my take profit and instead of making the maximum daily profit, I made $910, which is what Tradovate shows, while the Top One Futures dashboard shows $1,700. They blocked my account and said I hit the maximum daily drawdown. I am asking how if I didn't make a loss, I lost 3 accounts and a month of time on their software. Never again. It's a shady company, and I probably would never have seen a payout even if I hit the target consistently.

100% Trusted. I was wrongly putted my email address and they helped me to get my account in less than 10 minutes process. Greatly appreciate it, especially for Arjie, the one who helped me out through email.

Top One Trader is hands down the best prop firm in forex, and the best one to work with in Venezuela 🇻🇪!! The service is amazing, Sarfraz & Arjie are top-notch when it comes to support and problem-solving. Definitely 10/10. This is the firm I recommend to my students and to everyone.

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Spanish:

Top one trader es definitivamente la mejor empresa de fondeo en forex y la mejor para trabajar en Venezuela 🇻🇪!! El servicio es espectacular, Sarfraz & Arjie son excelentes atendiendo y solucionando. 10/10. Esta es la firma que recomiendo an mis alumnos y todo el mundo.

TopOne Trader has been a pleasant surprise. After failing several challenges with them i finally found an edge and managed to get paid twice so far. The payouts are fast (18-hour turnaround for me since initial request). Don't let the consistency rule scare you off; it’s actually a good tool for maintaining discipline once you get used to it. Dashboard is simple and functional and Ctrader execution has been agile as expected.

Discord assistance is always present and willing to reply ASAP and their discounts are among the most attractive of the industry. They even sent a physical postcard to me internationally, which shows they care about their community. On my 2nd payout i received an email from Precious who outlined the process to describe my strategy and insights and after their fast review, received the 2nd payment, thanks To Precious and Arjie for their support. Smooth sailing so far and hope to continue doing business with them!

Shoutout to Reed from Top One Trader’s Risk & Compliance team. Super professional, clear communication, and actually took the time to review my situation fairly. Really appreciated the transparency and support.

I was satisfied with the support team’s responsiveness. Mr. Sarfaraz is one of the best support staff.

Usman was very responsive and helped me solve my issues quickly.

Good customer service by Daniel. I would recommend top one trader, just pay once no monthly subscription no, hidden charges no need to pay again like apex funding after passing even evaluation account. I didnt apply for payout yet will share my experience about my 1st payout as well .