Buffer saves me so much time. Tools are efficient and easy to use, easy to swap out accounts and channels too. What I would like to see in the future: - Substack support - Community access... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Disappointed in Buffer, I setup scheduled posts, some where posted, but if I chose to delete a post or move it to a different day, it was posted on both days. App doesn’t sync with the website unless... Voir plus
Advice for new customers -> Buffer will charge you for a full year of publish and analyse, even if you think you've changed it to monthly. This is the only subscription I've seen that enrolls... Voir plus
L'entreprise a répondu
A company that promises a lot but delivers nothing. Poor customer service, terrible management of problems. You’ll be given the runaround and ignored. Don’t do it to yourself. You think you’re saving... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Buffer is an intuitive, streamlined social media management platform trusted by brands, businesses, agencies, and individuals to help drive meaningful engagement and results on social media. We have a suite of products for publishing, engagement, analytics, and team collaboration. Our products are carefully considered and highly refined in order to help social media marketers and teams work more efficiently and effectively. Buffer is a team of real people, aligned in common values. Being a Buffer customer should feel like you have a whole team of people cheering for you. We want to see you succeed on social!
Coordonnées de contact
San Francisco, Etats-Unis
- [email protected]
- buffer.com
2,3
Bas
95 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
a total fraud
18 avril 2021
Avis spontané
It is very bad
18 avril 2021
Avis spontané
My Experience OF This Bad & Poor I…
My Experience OF This Bad & Poor I Don't Recommen You.
18 avril 2021
Avis spontané
Not helpful.Its a fake.
18 avril 2021
Avis spontané
bad agency not recommended
18 avril 2021
Avis spontané
Agencia pessima naquilo que faz
Agencia pessima naquilo que faz, estou indignada horrivel
18 avril 2021
Avis spontané
I hate this agency !!!
I hate this agency !!!
I hate this agency !!!
Totally a waste of money !!!!
18 avril 2021
Avis spontané
Extremely expensive for nothing
Extremely expensive for nothing, doesn't work for basic stuff, bad support and bad interface!
17 avril 2021
Avis spontané
Complete Scam - Avoid at all costs.
Complete scam, would not recommend anyone use this service.
17 avril 2021
Avis spontané
worst service every man worst service ever
4 avril 2021
Avis spontané
RUN FAR AWAY
RUN FAR AWAY. You will take half hour trying to connect and post. Then another half hour wondering why your post did not show (even though they send you a message saying YOUR POST HAS BEEEN SHARED. Horrible company. Has been for 10 years.
3 mars 2021
Avis spontané
Pricey but damn good.
Pricey but damn good.
Effectively replaces a staff member.
12 novembre 2020
Avis spontané
Wasn't very user-friendly for me
Wasn't very user-friendly for me. I wanted to use it for posting stories but it was really complicated.
14 octobre 2020
Avis spontané
Advice for new customers ->
Advice for new customers ->
Buffer will charge you for a full year of publish and analyse, even if you think you've changed it to monthly. This is the only subscription I've seen that enrolls you onto yearly automatically, very shady.
Recommendation for Buffer: Don't auto-enrol trials onto the yearly plan and don't auto-subscribe trial users onto the analyze plan. Most people just want the publishing plan and they will forget to cancel analyze as they never signed up for it.
Thanks,
23 juin 2020
Avis spontané
Réponse : Buffer
Hi AJ, I'm so sorry for the poor experience. It sounds like we might have something broken somewhere. Would you mind sharing where you have signed up on our website? I'd love to look into it and get this fixed. Thank you for your help.
(Also, please feel free to email us at [email protected] if you think a refund or pro-rated refund should be given. I believe our Customer Advocacy team can help you with that.)
Charged $1000 instead of $99!!! Worst experience ever with a shady support.
DON'T USE THIS SERVICE. Worst experience ever.
I registered my company on Buffer and applied for a $99/month plan. Buffer charged me over $1000 and no one replied to my questions promptly.
Their customer support acts in a very shady way and avoided to give me an answer for the first 48 hours after the payment was made.
Today I finally receive an email that states "We wanted to let you know that we have refunded the payment shown below and attached a copy for your records. The refund should reach your account within 5-10 business days."...... guess what?! The pdf files they sent me are broken.
After 3 days, I still have no guarantee of receiving my money back.
5 mai 2020
Avis spontané
Buffer the king of SM scheduling
Buffer the king of SM scheduling. Nice UI, affordable and great support.
28 avril 2020
Avis spontané
Excellent support !
Excellent support !
Plan i took did not meet exactly my expectations, i reach the support exposing the case, and i was reimbursed 4 days later.
22 février 2020
Avis spontané
Best Customer Services
We started to work with Buffer before 1 month. And system working very cool and easy. We solve our social media management problem with Buffer service. Also last week we live little bit problem and day solve in 1 hour only. They have very fast for customer services. Thanks Buffer team we will work more together. We are so happy and we can advice for everybody.
Thanks
CEO at Decocre
Melda Karaçelik
12 juin 2019
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.