Fundly Avis 2

I set up a fundraiser on Fundly. To show support for my own cause and build credibility with donors, I donated $1,000 to my own fundraiser. Suddenly, Stripe disables my payment account and I can no longer accept donations. They gave me no warning and no explanation. After dozens of emails and over a week, they responded that "my business" (I am an individual) has an elevated risk of dispute charges. They refunded all of my donors' payments, except for my own $1,000 donation for some reason. Again, after dozens of emails, they gave me no explanation other than above. They originally told me they would hold my money for 5-7 days. That came and went and after more emails, they responded they are holding my money now for 120 days. It is absolute insanity and wreaks of theft, fraud, and extortion. They already ruined my reputation with my friends and family regarding my cause, and now they're holding $1,000 of my own hard-earned money. DO NOT USE FUNDLY and DO NOT TRUST STRIPE. Someone needs to shut them down.

A horrendous company, borderline scam, they are aware that fraud takes place, and all they tell you is to contact your bank, because they don't hold any billing information, and that they forwarded the case to their "security team" although 0 information was actually provided.