Vagaro Avis 577

I would highly recommend this booking system ! The onboarding support is excellent! I was asking million questions and calls and the answers were received immediately! Jack my onboarding manager is amazing ! The interface of my booking system looks brilliant. Happy with my choice and I did try few other systems previously.

So happy with the service Ive received from Vagaro. I’ve had constant support with the booking system and a deal for a free website setup and the website is great too! I receive constant support with the team available on WhatsApp with any concerns! Everyone is lovely and so quick to help. Very happy salon owner 👌

I recently moved over to Vagaro from Fresha and worked with Estera on my new website. The switchover was quick and seamless and the whole process felt incredibly well managed from start to finish. Estera listened carefully to everything I wanted, she took all my feedback on board and came back with a website that was even better than I could have imagined. Any tweaks were handled quickly with great attention to detail throughout. I’m extremely happy with the final result and I would highly recommend Estera from the Vagaro team 🩷

I can’t believe how amazing my website looks, it’s just how I imagined it to be, Estera was very professional and made the whole experience stress free and easy!

Vagaro has been a smooth transition for us all thanks to Miriam and Liam.

Our last call was a few days ago, and im super grateful to Liam for all the guidance and support. I'm super knowledgeable that nothing was too much a great service indeed.Thank you 😊

Jack Wroblewski, has been a phenomenal help for me and changing my booking system. He’s made the process a whole lot easier. Highly recommend.

Great options for small businesses like mine. I like the flat fee payment for all that I get with it. Also having Customer Consent forms sent digitally is a massive help that makes my business look very professional.

This scheduling system is fantastic. It acts like an assistant, ensuring you stay on schedule, providing reminders, and being fully customizable. It works seamlessly in our practice and keeps data private, something we really value.

Poor service and scammy - doa hardware won’t replace or refund.

Great customer support on a one to one basis when onboarding. quick responses to any questions I have or help I need. ideal for a small business like mine but Im sure also very good for larger businesses

I have been using Vagaro for my salon booking software for the last year and been very happy with it. I have just used the mysite website service to update my website. Estera was my web designer and I love what she has done with the site , made it easier to navigate, it looks more stylish and is more cohesive . All while keeping the essence of the business. Thanks Estera , you have been an absolutel pleasure to deal with .

It took a while to get used to after coming from another platform, but I've come to like it. Unfortunately I now need to move to simple practice, so I hope vagaro makes it easy to migrate my data!

I wish you could color coat each employee you have so they have a certain color for their appointments.

Complaint Regarding Vagaro Merchant Services

Vagaro removed my business from their platform after processing a legitimate $7,500 transaction for a holistic wellness device. The client’s bank approved the charge and placed an authorization hold on the funds.

After the transaction was approved, Vagaro froze the payment for review and then removed my business from their platform entirely — effectively locking me out of my account and disconnecting all of my clients and bookings.

This action caused serious harm to my business and reputation. The transaction was legitimate, the client was verified, and there was no fraud or misrepresentation involved. Vagaro provided no clear explanation, no defined timeline, and no opportunity to resolve the issue before removing my business.

As a result:
• My client’s funds remain on hold
• My business was removed from their platform
• My client relationships and scheduling system were disrupted
• My reputation with my customer was damaged

As someone who tried to book cosmetologist through this app - worst user experience ever. Confusing workflows, extremely slow, nothing is loading, any web page element can load or not load randomly like a Cheshire cat, utterly inconsistent across mobile and web, no way to contact support and fix the issues, no way to redeem the consultation fee against the next treatment - an absolute disgrace from every angle.

If you are a beauty or medical business - please spare you customer nerves and time and get something sleeker and faster. It really feels like this app has entered end of life stage of zero maintenance, zero support and plentiful of vulnerabilities, and the last one out turns off the lights...

User Friendly, excellent support, easy to navigate.

its taken me a while to get to grips with the service but now i have i love it

Great help from wonderful friendly customer service. They check in to make sure you are doing good with site. Stylish website that you can design, use templates or hire to help you out. Pricing is amazing for all they have to offer! Merchant service fee is very low. I did tons of research and always came back to Vagaro. In my opinion the best!

Vagaro is Un educated with there own software.
Merchant services is slow in delivering your funds & is expensive.
Vagaro is quick to take your funds when the federal reserve is closed over holidays.