Bespoke Post Reviews 256

The experience started with their monthly packages, be sure to fill out your preferences! I hardly ever had to alter my box, it was always the the thing I needed. Beyond that the real hidden gem is t... See more

I had Bespoke post a few years back enjoyed it a lot but couldn’t spend the extra $50 a month for a little while until I forgot about it. Well I found it again and rebooted my subscription without eve... See more

I by mistake got two right foot slippers for Christmas. When I reached out to Bespoke and Dan replied immediately and didn't even want pictures of the item. They said that another pair would be in t... See more

I purchased an XL Duffle Bag from Bespoke Post over a year ago, but had never used it. On it's first outing, one of the closure snaps broke off. I thought that since it had been over a year of ownersh... See more

This isn't worth the hype. I've had it a few months and you're being charged shipping, it's expensive, and the products are over priced. I just canceled, it's not worth it. Update: After my review... See more

Was a client for 8 years. Had a very simple request and was completely ignored. Only thing offered to correct was for me to return the items they sent because of this mistake. Horrible customer exp... See more

I just canceled my membership. They sent me a Chinese made flannel ( really worth 10 $ ) and a plastic fountain pen. *I removed most of my original post for the following reasons.* Ok..ok. well I wa... See more

Customer support team was top notch, paired with an inventory and website full of niche necessities that multitudes of enthusiast will find themselves saying “I’d like that”. Easy place to spend your... See more

I've always appreciated the "direct to representative" service I've experienced with Bespoke Post over the last 5 or so years. I've only had to reach out to support a couple of times, but each experie... See more

I contacted Bespoke Post via an email to ask for assistance with a product that wasn’t working. They responded promptly and in a manner that clearly indicated they wanted to help. Although the product... See more

Bespoke Post is a company that I really enjoy doing business with. Of course, they offer a diverse set of brands and products, but most importantly they provide exceptional customer support. I had an... See more

I got my husband a mini keychain pocket knife. It broke before even having it a year and I emailed them and they contacted me immediately and without hesitation shipped me a new one for free. I am ver... See more

I've been using Bespoke Post for years and the subscription model is excellent. I get to see new things that I maybe wouldn't go looking for, and get a premium product at a great value. Durable, styli... See more

Exemplary customer service and what should be the golden standard for today’s world. There was a minor issue with the product when it had arrived. It is extremely welcoming when reaching out for... See more

I love the amazing international selections that the company affords to its costumers and the fact we get to make a selection prior each shipment. CS is always on top of orders , reorders, prompt w... See more

I discovered BespokePost through a Facebook advertisement. The products in the photos looked so cool and I had to check it out. I loved the variety of boxes they had to offer in their subscription... See more

In a world where it’s always harder and harder to find companies to trust, Bespoke is a beacon of hope. Always standing by their product. Always making sure that I’m satisfied with everything. Very fe... See more

Bespoke Post customer service is bar none. They go out of their way to resolve issues to their best ability and at the least inconvenience to the customer. I have purchased many things from them over... See more

I've been with Bespoke since 2013 and have always had a great experience with them. In the past few years, I've had packages that have gone missing (and in one instance, damaged in transit), and the... See more

I've been using Bespoke Post for a few years now and am a very satisfied customer. Not only do they introduce cool, small / newer brands, but their customer service is the basis of comparison for all... See more

Been a subscriber for almost 5 years. Other than the products available here, my favorite thing is the ability to skip a month. This month I was going through a bit of financial hardship, but forgot t... See more

The customer service team at Bespoke Post are second to none. I had a recent order need to get returned multiple times due to sizing issue and their team went above and beyond to help with my returns.... See more

Some of the most phenomenal customer service I have experienced in the last decade. I was able to text with questions and get a very warm and helpful response immediately from a REAL person. The cloth... See more

I think I have been a subscriber almost since the inception of Bespoke Post. Since that time I probably have had maybe three issues with products that required some sort of resolution. That is a very... See more

I had an issue with an item being wrong in an order I had made and the support was phenomenal! They were extremely quick, provided me with multiple solutions to choose from, and were very kind through... See more

They have an monthly optional subscription and I forgot to look at the offer before it was sent out. I messaged them, and that same day they got me a free return slip to attach to the package to send... See more

I purchased the Marcellin cast iron 4-in-1 stackable set (with 2 additional items) and UPS delivered it to the wrong address. I filed a claim with UPS and was asked if I informed the seller. When I di... See more

I had a few questions about the product I purchased and both customer service agents I worked with were so kind and knowledgeable. It was my first time ordering from Bespoke Post and I truly had the b... See more

I ordered a bag, And as soon as it arrived I realized that I wouldn't be able to use it. This was due to some skin allergies. I quickly reached out to the Bespoke Post team and was taken care of so qu... See more

I received an email that an item I wanted was back in stock. It turned out not to be the case. When I emailed the customer service department I immediately received a response saying they were going t... See more

Item I purchased went on sale just a day or two after I bought it. I contacted customer service, which was very straightforward to find, and they refunded me the difference in price without any proble... See more

One thing that made my experience GREAT, was the quick and efficient response that I received , once you were notified. I had a question in response to a lost Gift Card. Immediately, a new Gift Card... See more

I've gotten quite a few things from Bespoke post, and each time they do not disappoint! They have a huge selection now in comparison to where they started off years ago.

Bespoke reached out to me for my honest review regarding a recent purchase. While the product speaks for itself and needs no further words, I still want to commend their exceptional customer service... See more

The jacket I received had a broken zipper, but the customer service agents at Bespoke Post made things right. They responded promptly to me and then sent me a new jacket, making the process easy. Than... See more

They have a very unique model. Small esoteric and quality offerings. You can sign up for a monthly box that they will try to tailor to you. But here is the key. If you don’t like it you can swap it ou... See more

I really appreciate how quickly I am contacted when I ask for assistance. Since I travel a lot, I often need to reschedule shipments. Every time I ask, they provide excellent service.

Swift and satisfactory response. I had an issue that required my shipment to be cancelled after the 5 initial days. I emailed, got a response the same day, and they assisted in my request.

Bespoke Post is awesome! I have bought so many cool things from their website & their customer service is always top notch. Highly recommend!

I had a small defect on the manufacturing of a product and the response was quick, polite, and exceeded my expectations for a fix. Instead of sending the part, they just sent a whole new unit out.

Hello there! My recent experience with Bespoke Post Customer Service Rep was excellent. I reached out regarding an issue I have with a recent delivery and the Rep was knowledgeable, and understanding... See more

Their customer service is amazing! I email them with a problem (something arrived damaged) and they replied almost immediately and sent a replacement package out right away. Such great service.

I've never had anything like this happen before. I placed an order, was sent to an order summary page with no confirmation number, and received an alert from my bank that the charge had gone through.... See more