Bikeinn Reviews 35,017

Good availability of different items and reasonable prices. It is a pity that available earlier function of adding items to existing order is no longer working. Also items searching and description is... See more

No serious problems with order containing 5 items shipped to Greece. Good quality products, at very competitive prices. Delivery took several days more than the estimate provided, mainly due to the fa... See more

*Update - the order just arrived this morning but strange how there was no order confirmation and no paperwork inside the parcel either' but its here, that's the main thing. Thanks*. Ordered 2 bot... See more

Exactly as recently reviewed by another use. I think It was at least 5 days before it was even despatched. And very nearly two week delivery in total. Which is NOT what was promised…. Well priced b... See more

I have been using this site since for the past 2 years along with another site based in Spain. I have never had any issues with product or logistics. The site is secure & offers great brands & pric... See more

The web platform is easy to navigate, postage agreeable and as long as you stay under £135 you don't incur import tariff's on EU goods. My chainring bolts and Wahoo HRM including postage were still... See more

I bought several tires for various bikes and a few extra treats, spanners and torque wrenches :) Ordering process was easy and all turned up. The only slight criticism is that it can take longer th... See more

I’m tetraplegic as a result of a biking accident. I now play wheelchair rugby and the Tufo tyre I ordered from you are the tyres I use on the Rugby wheelchair. I’m entitled to not pay VAT on goods/equ... See more

I live in the US and have purchased bike tires from Bikeinn twice. Both times the prices were good and the items ordered arrived in good shape. It's worth mentioning that the Trump tariffs have adde... See more

Postage was fast and informative. Very competitive prices and a great product. Fitted onto my raymon trailray 140e in no time just unplug the old switch and swap for this great upgrade. Even had my or... See more

I ordered some Santini Eroica shorts. I believe they are based in Spain so delivery takes a little longer but well worth the wait. They are a genuine top notch company. The service and the information... See more

Ordered brand name bicycle tires at less than half the price...gave it a 50:50 chance that something wasn't legit about it. But delivery time was around 7-10d and articles are original brand items. So... See more

Well priced but lied about shipping estimates, comes from Spain as expected but they must use an incredibly cheap courier as it bounces around various countries rather than just coming straight to des... See more

Purchased several times now with no issues and good communication. Delivery is a little slow due to being overseas but still pretty prompt. Haven’t had to do a return which maybe slightly delayed/co... See more

I ordered a FW735 SOS wrist alert form them that was in the middle of November 2026, when nothing happened, I emailed them after having to remind them of the purchase details and 4 weeks of waiting an... See more

I ordered a new set of handlebars, the pair I received were 4cm to narrow, the incorrect ones were dispatched. EXTREMELY difficult to contact them, I was eventually told I did not chose a size so they... See more

Do not be tempted by the 'cheap deal'—my Pirelli tyres are knockoffs (not really Pirelli), and this company refuses to accept a return. Seriously, order at your peril! No se dejen tentar por la "of... See more

The worse service I have ever received from an online retailer. Ordered December, wrong item sent, sent it back having to take photos to prove it was the wrong item, still waiting after sending back... See more

Ordered and paid for product back on 6th Dec, this wasn't even acknowledged by Bikeinn until the 14th Dec. Then received dispatched email where it visited ports like Girona, The Hauge, Hounslow Middl... See more

After one month and one week - still no refund, no return of faulty goods or - anything. Sent back to BikeInn on 22nd Sep 2025, when finally received by them they now hide behind the manufacturer - i... See more

Ordered bike parts to the UK in August, paid for fast postage, and expected them within a week. We're now a month later, and despite me chasing BikeInn seven times since they failed to show up,... See more

If you have to return an item, you will be given the run-around forever and your money will not be refunded even a month later. There is no proper engagement with customers, and no effective custome... See more

UPDATE - order #65951124 I've ordered Evoc Pro bike travel bag for my upcoming vacation - I ordered from bikeinn because they showed that they have item and promising fast delivery. I ordered on... See more

Ordered the wrong size cycling top. Reordered correct size but had problems returning the original top. Being asked to pay £12 to return a top that weighs next to nothing is extortionate. They did say... See more

I placed an order for a number of components on 09/01/2026. When the shipment arrived, the external parcel was intact and most components were present. The final box, which should have contained SRA... See more

Awful ! Don’t use them ! The item didn’t arrive within timeline expected, then when it did, it was the incorrect item, now the hassle of needing to sending bar codes, multiple photos of the incorrect... See more

Beware of using this Company. I ordered top of the range cycling bibshorts, what I received was a pair of second-hand, worn-out shorts from a different range in the wrong size smelling strongly of fa... See more

Ordered from Bike Inn on June 4th Package label created but according to tracking was never picked up by the courier. 4 weeks later, no updates and no refund. Emails are just replied to w... See more

Ordered a bike on 8th December for a Xmas present for my son. Delivery was shown as 18th December. It's now 2nd of Jan and still hasn't turned up and no indication it ever will. Customer service doe... See more

I ordered a pair of cycling shoes with cleats from BikeInn. At first glance the prices looked competitive, but everything went downhill from there. The estimated delivery date was completely wro... See more

Order 65494155. Beware of the courier you pick when checking out. I select and paid for UPS and Bikeinn ended using PostNL and Emirates post which are the public and cheap post companies from these co... See more

Order #65455825. Total price 233.45 PLN. The website shows "Delivered," but this is a blatant lie. The parcel was sent back to the sender without a single delivery attempt. I have proof of tracking s... See more

They lost my parcel. Their "customer services" team are unwilling to help recover and, despite sending them all the order details, Royal Mail claim number & weblinks to make a claim, they flat refu... See more

Bought some expensive bars and saddle. Order said shipped but courier tracking says it was never collected from the warehouse. I've sent 6 emails asking for updates, all I get back is gener... See more

As others have said, the website says 'in stock' and gives an estimated delivery date but both are a load of rubbish. You're looking at around 3 weeks delivery for anything despite everything sayi... See more

We bought a 4,600 Euro e-Bike, it arrived inoperable direct from the box. We opened a return request (6304100) and are now 2.5 weeks into email tennis with their returns department, whose apparent obf... See more

No wheels after 6 weeks. Support refuses to refund me, they say *I* have to file a claim with a shipper in the Netherlands I’ve never done business with. Note: I sent them the order # (63986006)... See more

Ordered a set of tyres for my 4 year old. When they arrived they looked nothing like the picture, the tred on the tyres was no where near the size shown on picture. After trying to explain this to the... See more

As bad an experience as you could imagine. They couldn’t deliver as they didn’t correctly address the package (100% their fault) & took over 6 weeks to refund me despite chasing. Clearly not set u... See more

Ordered two items from BikeInn over 6 weeks ago. They have never arrived but TradeInn (the parent company) have ignored my requests for a refund and instead send meaningless email replies telling m... See more

Ordered a woman's bike saddle and they sent a man's, so it's unusable. The 'return item' button on their website that allows you to print out a return label doesn't work. I'm sure this is delibera... See more

Always!! everything that you order over there since years!!! it rubish. Never they deliver on time..NEVER. Now getting tracking codes that does not work ans should have been delivered yesterdayt..n... See more

orderd a bike seat - Product is good because they don't manufacture it. Compared to their customer support that do jack shit to refund a product that hasn't been delivered to me. 2 weeks now i'm a... See more

After 2 weeks of exchange, customer service agree to pay me back the uncomplete item BUT not to pay back transport fee. They clearly refused to pay back transport fee or to fix the issue by sending m... See more

It's been over a month since my order It's been over a month since my order and I still haven't received anything! I opened a first report (operator Diana), who told me to wait while they investig... See more