Had never used any trade search websites before so this was a first for me. I was very wary/cautious in case I ended up with a "bad one" (trade person). Bookabuilder advertised the "SafePay" meth... See more
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Review summary
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Based on these reviews
Replied to 62% of negative reviews
Typically replies within 1 month
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Really helpful when in need to find a…
Really helpful when in need to find a builder and be able to compare quotes.
Most of the time the builders actually contact you directly as well.
I would give zero stars if I could
I would give zero stars if I could. Awful company. Customer service from Ryan and Bradley is disgusting. Rude and unhelpful. Even when following their own terms and conditions. Do not recommend!!!
Roof repair
Needed a quick response as we had a number of leaks relating to the roof. We got some instant quotes and a team of two roofers came out the next day and sorted it.
Boiler repair
Plumber was professional and did the job quickly and was happy to explain what went wrong and what he had done.
We had our bathroom converted by PRC…
We had our bathroom converted by PRC and all of the work was carried out in a prompt and professional way.
They are scammers
They are scammers, I get normal subscriptions 2 years ago, once it’s done they said, you just get limited job with that you have to upgrade it. They charge me around £700 for that, from past 2 years I don’t get a single lead. They creat job them self. Within seconds job will gone, after a years they put my account on auto renewal and took money from my account, after 6 month I cancel my subscriptions and they closed my account, they charge me for whole year and cancel my account in 6 month,
They are scammer don’t waste your money
the builders Hillside Builders came…
the builders Hillside Builders came quickly when I got in touch.Checked the problem which was leaking roof on my porch advising me on the solution which I was happy with.
Unfortunately due to ill health I put off having repair done.
I have been back in touch with the builders now and they are going to get back in touch with me when they can fit my work in
I would not hesitate to use this…company
I would not hesitate to use this company again . It was easy to use .It is refreshing to know that all the trades people are reliable . And you know upfront the cost of the job that you want done . 10 out of 10
Bit wary at beginning but all good in the end.
Had never used any trade search websites before so this was a first for me. I was very wary/cautious in case I ended up with a "bad one" (trade person).
Bookabuilder advertised the "SafePay" method which I interpreted as providing some form of protection against being ripped off or paying for an unsatisfactory job. The "SafePay"process was unclear and not intuitive and after a couple of days, I gave up.
Job was urgent so I took the risk of paying deposit direct to tradesperson. I was lucky I had found an honest tradesperson through Bookabuilder who did a really good job. Started on a Saturday and even came back on Sunday to finish which suited me not having to take time off work.
Maybe I was being overcautious but the tradesperson I found on Bookabuilder was honest and kept to the schedule and budget.
If I need anymore work doing I'll feel more confident using Bookabuilder and not waste time on other trade search websites.
Excellent service
We had a front garden wall that needed rebuilding due to the footings being done wrongly by a previous builder. Used this service and was given a few quotes, chose AJ Builders who came out explained what needed doing gave a reasonable quote for the job. Came out the following week took the wall down, redid the footings and built the wall within 2 days. Wall is just what we wanted, they were professional, friendly, efficient and cleaned up afterwards would highly recommend.
New shower…
We booked last minute after my shower wasn’t regulating after a boiler change , it was decided that we would replace the shower anyway. When the fitter arrived he hadn’t been told so had to go and buy a shower. This was installed but he didn’t check it fully and it was assumed it was regulating however it wasn’t . I called the follow day and it was then decided it was the boiler installer who had swapped the pipes over when he remove the shower pump. They sent a new installer for the shower and he checked the install of the boiler and swapped the pipes over and all resolved, it did cost an extra £120 as they had to charge for him to come out as a repeat visit. I am very happy with the workmanship and shower and that the issue was solved .
2 friendly men who go out of the way to…
2 friendly men who go out of the way to make sure everything is perfect and in good working order would defitnaly recommend
Very tidy and speedy work carried out…
Very tidy and speedy work carried out leaving the job completed.
Good and reliable carpentry
Flexible and clearly competent and took on another job whilst on site which required some pragmatic thinking - overall solid results!
Very courteous and tidied up
Beneficial process
Really easy, straightforward process. Almost immediate responses from traders. Saves a lot of hard work researching traders yourself. Bookabuilder then follow up to ensure everything is going smoothly.
SCAM
SCAM! Do not spend your hard earned money with this cowboy company. I have been signed up for over 3 months and have not received one lead. As soon as the sneaky sales people take your money, they dissapear never to be heard from again. Theres no option on your profile to speak with customer service. They get you on one deal, then the very next day try and pester you into a more expensive deal. Once this is refused you never hear from them again. Again please don't spend with these as they do not have the leads they claim to have, they are a cowboy outfit and I will be reporting to the watchdog.
I’ve been a member of Book a builder…
I’ve been a member of Book a builder for a number of years now and they’ve always worked for me when it comes to getting work.
Thanks for sorting out a small job - Mark W
I was able to find an electician who would come out for a small job. They arrived on time, were honest and straight forward. - Mark W
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