Cheaptickets.sg Reviews 7,063

The rate is higher than the Trip.com at the same timing . The same seat selection with Trip.com is free but yours needed to pay additional $18 if selected. I therefore have to forgo sitting together... See more

I booked for air tickets from Singapore to Sydney. I have some issues on my SQ tickets as the ticket is not issued . My Scoot ticket is issued but I had some luggage issue. When I tried contacting... See more

CSG-8099682 Cancellation request I made a cancellation request on 28 Aug 2025 via call to customer service. During the call, it was mentioned that the full amount will be refunded to me if the ca... See more

Update: Cheaptickets.sg contacted me via mail and called me to assist and successfully linked my account. My Krisflyer account was not linked to my purchase as I requested. I even submitted a form on... See more

I had a very good experience booking with Cheapticket. The website has a user-friendly interface that makes searching and booking tickets very simple. Their customer care team is very supportive and r... See more

This was the first time I used this platform. Checked and found out that it was based in Singapore hence should be trust worthy. Hope it will continue to offer competitive tickets. Booking was also qu... See more

This is the first time I'm using their service an the whole booking process went smoothly. Hopefully, all the subsequent processes like web check-in and luggage drop also turns out smoothly.

Refund on 5Apr25 after being informed on 29Mar25 of confirmed cancellation due to airline rescheduled not meeting my need. Keep up with the responsiveness. Rebook my flights with them..

Booking process very smooth and easy to complete. And pleasant experience, no hidden charges or other gimmicks during the booking process. Very good. I will use this platform or provider again.

Worst customer care service ever. I’ll put negative review on all google review & other places. All i wanted to get info about mail id & phone number used with airline while booking but non could... See more

Hi, your customer service/online agent said will get back to me but nothing happened. No call no emails. Basically Jeju Air said they will refund my return ticket for CSG-8216658, as I couldn’... See more

Update on CheapTickets for last submission. This team is so cunning & making people fool.... Till last day they never done anything. Finally they made me fly in Economy instead Premium Economy.... See more

1) Very slow or no response to my query raised. 2) Not answering to the question raised. 3) No transparency in giving refund details, making me feel I was shortchanged for the refund given through c... See more

Their customer service for changing a flight booking is bad. Don't trust their refund claims, I submitted a refund claim with evidence of recent bad weather in Sri Lanka but they still demand for proo... See more

Price is cheaper and very easy to book. No need to fill up so many details. I booked air tickets for my 11 persons all done within 15 mins. So Amazing! My favorite choice from now.

Very very unethical business. Be careful when booking through them. They do not charge cancellation for cancelling any flight tickets that have yet to be issued but instead charge you an est. USD100 f... See more

Really the ticket cheap, compare to other web site. And super fast customer support by Ms. Priya

I loosed SGD310 due to error on your website. The date I have selected during the booking was not the date I get after the payment. The customer support was horrible. Thier attitude was like behavin... See more

Horrible, days to get confirmation for the ticket. Couldn't change or get reimbursed. Absolutely unacceptable. The wesbite looks like an MVP. This is horrible. If you have an issue you get... See more

competitive air tickets however the customer service is really bad! My issue has not been resolved despite repeating using the agent chat function. each time they said my problem has been escalated an... See more

Frauds. Advertised some tickets, then when filling in information says that the fare is held for 20min, even got a countdown timer. Opened an incognito tab, saw my itinerary had gone up in price. T... See more

Refund was approved by the airline without penalties. I have email proof of this from the airline. Cheaptickets just has to press a button since they "own" the booking. THEY WILL NOT DO IT. No rea... See more

First of all, the price is very competitivity. My flight is return way from SG to Hat Yai (Scoot), received e-ticket (cheaptickets.sg) including booking ID and check in ID. I had search in Scoot... See more

I had booked the tickets from Goa to Cochin via Bangalore on Aug 6 th , few days ago I received email saying the flight has to be changed, I agreed to the change but later I received an email saying f... See more

Airline informed me that my booking was made incorrectly and that there was no e-ticket associated with my booking. I tried to contact CheapTickets.sg but the only option was to receive a response w... See more

Such a horrible experience with the whole team. In last 1 month - I must have chatted and spoken to 10 different staff and everybody just buy time not to solve the problem. Few names just inca... See more

BEWARE OF CHEAPTICKETS.SG I recently booked a return flight ticket via cheaptickets from Singapore to Jakarta to Pangkal Pinang. Paid about SGD 300+. Later for an emergency I wanted to change my depa... See more

I am 70 years old, and selected this flight from Skyscanner. I specifically chose a NON self-transfer flight, and purchased the flight, although it was more expensive than other self-transfer options... See more

I used Cheaptickets.sg to for Viet Jet & Spore Airlines. They are a SCAM! Charging me Exorbitant US$39 & S$176.20 for their Website Error Correction. So, I called Spore Airlines directly and they... See more

My email was fraudulently used by a fraudster as there is no email verification when someone opens an account. Please improve the security of your sign ups. However, the staff has been responsive to t... See more

No spacing in first name doesn’t allow frequent flyer linking of accounts Not all flight options are available in cheaptickets as compared to other websites Lastly, customer service officers can... See more

I recently booked a flight ticket via cheaptickets from Singapore to Calcutta return. Paid about SGD 742. Later for an emergency I wanted to change by return date from 31st Dec to 21st Dec. I went to... See more

DAY 139 – STILL NO REFUND. STILL NO ANSWERS. Booking No: CSG-6372061 🚨 139 DAYS LATER – NOTHING HAS CHANGED. 🚨 This is a follow-up to my last post on Day 125. It has now been... See more

stop ripping people off if you need an emergency flight for a deceased relative they will give you no breaks and will try to steal your money at all costs

I have been using Cheap tickets for over 10 maybe 15 years and they were awesome. Suddenly I changed careers and now I’m in hotels almost every day in the past three months I trusted that Cheap ticket... See more

Worst experience ever, dealing with your call agents in India. They are NOT helpful. They will beat around the bush and keep repeating the same policies like a robot. One agent give you false prom... See more

I had an awful experience with CheapTicket.sg (Refund Request for Booking CSG-6621142). After booking the flight for my mother, I encountered an issue that required their assistance. However, the... See more

Been a custoner for 9 years. This time they failed me. 22 hours yet never issued ticket. Called customer service and gave me excuses. Emailed but no reply. I advise you guys to switch to trip.com... See more

🚨 SCAM ALERT – DO NOT BOOK WITH THESE THIEVES! 🚨 Booking No: CSG-6372061 Refer to my previous post on 28 March 2025 — where they PROMISED to contact me within 48 hours. Guess what? That... See more

My flight back from KL-SZB was re-timed twice. I received an email a day before for the 1st re-timed. However the subsequent re-timed was not informed!!! My Booking number: CSG-6741796.

Ver bad service, can’t get into the airline website because they otb is directed to wrong email address. Will not use again

CheapTicket Singapore has one of the worst user interfaces (UI) I’ve encountered. There is no proper confirmation prompt before finalizing a cancellation, making it too easy for users to acciden... See more

This company has some serious problems with their process. Staff don’t even know their own T&C. My extended family booked a ticket of 4 for a trip in October this year together. Unfortunatel... See more