CuroSleep Reviews 323

dont usually enjoy buying clothes online. This felt easy and stress free.

i bought a jacket and it feels solid. Not flashy just well made.

Wonderful product. Cured my shoulder pain and sizzling fingers over night! After over ten years of sleeping problems due to pain!

What I like is that it seems to be good for my upper vertebra. The sleeping position is good.
What I dislike is that the pillow came in dirty conditions because the wrapping around was totally destroyed. Additionally it smells strange and it took me one week to get the smell away.

Until today I wasnt shure, if I shall keep it, because my problems with my neck didnt get better. So the pillow didnt convince me really. Even the delivery took a long time and the first days the pillow stinked a littlebit strange

ACHTUNG BETRUG. WARE IST IN EU ILLEGAL IMPORTIERT. NICHT KAUFEN.

Zuerst hat die Bestellung ganze 6 Wochen zur Lieferung benötigt. Es kommen nur automatisch generierte (und zudem fehlerhafte) Mails vom System wegen einer Versandverzögerung - auch wenn die Ware längst eingetroffen ist.
Auf Beschwerdemails wird gar nicht reagiert.

Zum Produkt:
- Ware irrsinnig schlecht verpackt. Kein Karton, sondern nur in Schaumstoff-Folie eingewickelt. Durch den Versand waren bereits Löcher darin. Fotos als Beweise wurden gemacht.
- Es STINKT nach Chemie. Und zwar unlustig - ich hatte beim Auspacken gleich Asthma. Auch nach mehreren Tagen auslüften hört es nicht auf zu stinken.
- Und jetzt das schlimmste: Die Waren ist nicht ausreichend deklariert und verstößt gegen EU-Vorschriften. Es befindet sich nur ein chinesisches Label eingenäht im Überzug. Dort sind weder Waschanleitungen, noch Konformitätserklärungen noch sonst etwas beigelegt. Dem Paket lagen auch keine sonstigen Papiere bei. Der Import in die EU wäre somit verboten und müsste eigentlich vom Zoll einkassiert werden. Ich habe das Produkt bereits dem Gewerbeaufsichtsamt gemeldet, in der Hoffnung, dass der Zoll die Einfuhr unterbindet.

Es ist schlicht und ergreifend Betrug. Es wird suggeriert ein professionelles Produkt erworben zu haben. Statt dessen bekommt man zweifelhafte Ware.
Zur Abwicklung:
- Siehe andere Rezensionen: Rücksendung wird nur nach China ermöglicht - trotz Gerichtsstand Niederlande. Die Rücksendekosten würden quasi dem Warenwert entsprechen. Und ob man dann überhaupt sein Geld zurückbekommt wäre die nächste Glaskugel in die man schauen müsste.
- Laut Webseite sitzt die Firma angeblich in London. Ich behaupte jetzt mal es handelt sich hier um reines Dropshipping mit Briefkastenfirmen.

Man sieht auch hier auf Trustpilot, dass nur automatisierte Standardantworten kommen.

Ich versuche jetzt über Klarna etwas zurück zu bekommen.

Translation

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**ATTENTION: FRAUD / SCAM**
**ATTENTION: FRAUD. GOODS ILLEGALLY IMPORTED INTO THE EU. DO NOT BUY.**

First of all, the order took a full 6 weeks to arrive. The system only sends automatically generated (and incorrect) emails regarding shipping delays – even long after the goods have been delivered. Complaint emails are ignored entirely.

**About the product:**

* **Terrible packaging:** The item was incredibly poorly packed. No box, just wrapped in foam foil. There were already holes in it from transit. Photo evidence has been taken.
* **Chemical STENCH:** It smells intensely of chemicals. It’s no joke – I had an immediate asthma flare-up while unpacking. Even after airing it out for several days, the smell persists.
* **The worst part:** The goods are not properly labeled and violate EU regulations. There is only a Chinese label sewn into the cover. There are no washing instructions, no declarations of conformity, and no other documentation provided. Importing this into the EU should be prohibited and the goods should actually be seized by customs. I have already reported the product to the trade supervisory authority (*Gewerbeaufsichtsamt*) in the hope that customs will stop further imports.

This is plain and simple fraud. They suggest you are purchasing a professional product, but instead, you receive highly questionable goods.

**Regarding the return process:**

* As mentioned in other reviews: Returns are only allowed to China – despite the legal venue being the Netherlands. The return shipping costs would almost equal the value of the goods. Whether you would even get your money back is anyone's guess.
* According to the website, the company is supposedly based in London. I would argue this is pure dropshipping using shell companies.

As you can see here on Trustpilot, they only provide automated standard responses.

I am now trying to get a refund through Klarna.

It was a long time to get the item. Needs a couple of week (from China). The pillow is OK, but untill today i can't confirm that i sleep better and that i have less pain.

I love the product. I slept from the first night very comfortably on the new cushion. I feel it supports my neck and relieves my shoulders super well. I feel comfortable lying on my side as well as on my back. I can absolutely recommend the cushion!

Is shipped from china. Tracking number says it is deliverd after weeks. No Information about where it has been delivered and wich which transport company.
Teel me where my package is.

Or snd back my money to VISA!

They refuse to take back the return of new unused pillow

Excellent! Can only recommend!

I ordered two CuroSleep pillows with matching pillowcases. The delivery took about 14 days to reach Germany.

After two weeks of using the CuroSleep pillow, I’m thoroughly satisfied. It offers significantly more spinal support than my previous pillow, and I can feel my posture improving simply by sleeping with it. The foam is neither too hard nor too soft, which is crucial for providing proper support. I once tried sleeping on my rather hard couch, and I have to say that people with hard mattresses might not like it because the spine feels too restrained. On a medium or soft mattress, it feels fantastic.

However, I’m not entirely satisfied with the pillowcase. It’s made of polyester, which I understand is better at maintaining its shape and fitting the pillow’s design. But it feels harder on my skin and makes the pillowcase feel flimsy when putting it on the pillow. Additionally, it’s only machine washable at up to 30°C and not tumble dryer safe, which makes it difficult to incorporate into my regular laundry routine.

It’s also unfortunate that the mesh-like structure of the pillowcase and my beard are causing pilling. I even woke up in the middle of the night feeling a string of the pillowcase that had been pulled by my beard.

Despite these minor drawbacks, I highly recommend the CuroSleep pillow. I’ll continue sleeping with it, but I’ll keep the pillowcase as a cover for the pillow itself and use a regular cotton one that feels much more comfortable against my sensitive skin.

This pillow is amazing no neck pain in the morning. But the delivery took a bit longer than promised. But at the end I can recommend the pillow. No pain anymore.

Be aware there is no return policy for this company in Austria, Germany. It's a big scam company and I have not experienced a fight like this to reclaim normal standards, or a normal return; all in one very bitter experience and unhappy, disappointed with product.

I received the wrong colour and a stain on this knot on the bottom side of the pillow, when I wanted to return, chinese bots (very unsatisfying and incompetent AI bots which is not a customer service!) responded in German names the same over all answer and did NOT provide a return address for more than two months. The second pillow I ordered, never arrived and I still had to pay 15% for the second product and I was forced to keep the other one.

Throw your hard earned money elsewhere.