Beautiful area with great walking opportunities, even directly from the park. Our stay in an 8-person house was fine, but nothing more than that. If you're staying with a larger group, the facilit... See more
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Boek een lekker weekendje weg of een heerlijke vakantie in de luxe vakantieresorts van Dormio Resorts & Hotels. Je vindt onze resorts en hotels in heel Europa.
Ingenieur J.P. van Muijlwijkstraat 7, 6828 BP, Arnhem, Netherlands
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My experience with Dormio has been appalling, not just at the hotel level (Valkenburg, NL) but at the corporate level as well. After being subjected to a FREEZING room and an aggressive manager who tried to CALL THE POLICE TO TRY AND OVERCHARGE ME, I contacted Dormio to comment on the matter.
Despite the severity of the incident, they have failed to reply. It is clear that Dormio does not take guest feedback seriously. If you have a problem at one of their resorts, do not expect any help from their headquarters. I will be taking this matter to the consumer protection authorities.
The master villa’s are amazing. Very luxurious, clean and lots of space. We had villa 16 and it has an amazing view and lots of privacy at the wellness. Even with freezing temperatures both the sauna and the jacuzzi stayed hot easily. All equipment worked perfectly and the resort is nice and quiet. We had a great Christmas vacation.
Nice location and well equipped appartment. Reception desk and technical services very friendly and helpfull.

Reply from Dormio Resorts & Hotels
Beautiful accommodation, small park, good staff etc.

Reply from Dormio Resorts & Hotels
Great resort, good value for money.
Location, facilities, service and accommodation are all excellent.

Reply from Dormio Resorts & Hotels
It is a neatly clean park with affordable clean cottages. The location is good. Especially the staff gives you a warm welcome and stay.

Reply from Dormio Resorts & Hotels
Beautiful area with great walking opportunities, even directly from the park.
Our stay in an 8-person house was fine, but nothing more than that. If you're staying with a larger group, the facilities particularly the kitchen and bathroom(s) may present some challenges.
We didn’t use any of the park’s amenities, so we can’t comment on those.
For us, it was a great base to go out daily with the dog. And if you don’t mind driving a bit, you’ll find plenty of good and varied restaurants within a 30-minute radius perfect for dining out over a two-week stay.

Reply from Dormio Resorts & Hotels

Reply from Dormio Resorts & Hotels
Beautifull resort on great location and good facilities.

Reply from Dormio Resorts & Hotels
The location is beautiful. At arrival the co-workers were very friendly.
The accomodation was clean.
There is a lot to do for everyone.
I had a good time.

Reply from Dormio Resorts & Hotels
Great resort. Situated on a hill with a beautiful view on the rur. A lot to do at the park and in the direct area. Such as: cycling, hiking, Wildpark, sightseeing per boat or small train. The house in which we stayed was clean, spacious and cosy. Great beds! Only negative thing was the dirty floor. After a view bare footed minutes, they turned black. And thus the small carpet in the bathroom as well. But in the end we really enjoyed our stay.

Reply from Dormio Resorts & Hotels
We had a great holiday! Amazing staff, beautiful environment, comfortabel apartment and plenty to do for both adults and children in de Eifel and at the resort. Would definitely come back here.

Reply from Dormio Resorts & Hotels
The booking website could be better. Also the WhatsApp chat service is not available anymore. I sent a few queries to reservations(at)dormio.eu. Waiting for reply.

Reply from Dormio Resorts & Hotels
Great location, beautiful and spacious apartment, very nice and available staff, great facilities such as swimming pool, sauna, hamam, gym and the possibility to order fresh bread in the morning. Specially great with the last-minute discount we got... (otherwise probably out of our league).
A two person bed in some of the rooms would have been nice.

Reply from Dormio Resorts & Hotels
We stayed at this resort in a villa (Maastricht Dormio) during the second half of July, and unfortunately, we were victims of a robbery. The resort manager (Bratt) not only refused to take any responsibility but even tried to blame us.
When we filed a report with the police, we were told that thefts at this property are frequent. Only then, upon closer inspection, did we realize that there is no perimeter or effective security system protecting the property. Access is practically open to anyone, leaving both guests and their belongings completely exposed.
The resort’s response was that there is a note on their website stating that guests are responsible for their valuables. But if theft is a known and recurring issue, the proper response is to take real, physical security measures, not just leave a small note online that most people won’t see.
We find it absolutely unacceptable and unprofessional for a resort of this category to operate in such a way, disregarding the safety of its guests. We do not recommend it under any circumstances.

Reply from Dormio Resorts & Hotels
This was an amazing place. My wife and I celebrated our anniversary here. We thoroughly enjoyed our stay in this lovely neighbourhood of Maastricht. It’s not too far from the centre as well.

Reply from Dormio Resorts & Hotels
Beautiful high-cliff mountains surrounding a nicely designed park with cared-for grass and houses in typical local style. The Hallstatter lake is on walking distance, providing nice cool water and grass with some trees for shade. Great for children and adults alike. Our house was spacious and comfortable. The terrace behind the house gave comfort to dining. I did miss a relaxing lazy lounger there. The only thing that was not up-to-par is the bathroom, which was a bit dilapidated and needs renovation.
Did I mention the excellent restaurant (we dined on the terrace when we could see the sun went down behind the mountains)? And the resort's rental bikes to go cycle around the lake? Nice way to explore! Also, the nearby train station (5 min walk), that took us for a day to the 'royal' Bad Ischl (Top-tip: go on Friday morning to look for local food and treats on the day-market at Bad Ischl's town center, at just a 10min walk from the train station there).
We will be back!

Reply from Dormio Resorts & Hotels
This resort is a beautiful located holiday resort nearby city center of Maastricht.
The surrounding is green, the houses are cosy styled and you have the choice to book a hotel room as well as an accomedation for large groups. Very nice staff and everything you might need is there: supermarket, fresh bread and more, wellness, bike rental, restaurant, haute cuisine restaurant and nice play spots for the kids.
I recommend this resort highly!

Reply from Dormio Resorts & Hotels
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