Easy Bathrooms Reviews 12,098

Staff were really helpful. The store had just had a refurb so we were able to pick up a few ex display items which is the only we can afford to buy from Easy Bathrooms - they are expensive for what t... See more

We have just placed our order for a complete bathroom refit from the Stafford branch Easy Bathrooms. Throughout the process we were guided through the choice and options available by Jacob and despi... See more

The staff at Kidderminster gave expert advice . All of the order items arrived on time . The delivery driver called 1 hour before the delivery and helped unload the items into the house even though i... See more

From start Karen at Easy Bathrooms was absolutely amazing throughout our bathroom renovation. She dealt with all my changes (and there were a few 😅) with patience and a smile. Everything arrived wh... See more

Together with my two Daughters & my bathroom fitter, we visited Easy Bathrooms showroom in Romford 29th December 2025.. First impression was how well laid out it was, bright & clean. We were greet... See more

After trailing all over in last month looking for bath I wanted I was sick of getting places that just weren’t interested .. stepped into showroom at birstall was greeted by Kim who was absolutely out... See more

Easy Bathrooms were recommend to us by friends. We visited them and saw Nicola who was absolutely lovely, very knowledgeable nothing to much trouble at all. Gave excellent advice and did a home vi... See more

We purchased a new bath, W.C, Washbasin and shower unit. Excellent service, delivered on the date expected. They were very helpful in store when looking through the items we needed. When our fitter wa... See more

The choice of bathrooms was really good. The staff very helpful (thank you Harry) pricing was very competitive and we are very happy with the quality of all the items we purchased including the tiles.... See more

I couldn’t have asked for better service! From the moment I walked into the store, Karen was exceptionally helpful and friendly. I wasn’t sure about the measurements, and she didn’t hesitate to come t... See more

Just ordered from Birkenhead branch. Whole process so far has been exceptional. Max and Callum provided great insight and assistance with the design and offered helful tips. Thanks to all the staff.... See more

My review is more about the product - the Bonito 1200x600 tiles we were sold were expensive, chipped easily, and were very challenging to get the pattern lined up. What's more, you can't just order a... See more

The staff at Easy Bathrooms were knowledgeable, helpful & very professional. We always try to shop ‘local’ & it was great to be able to walk around the showroom & see the ‘mock’ bathrooms. The CAD dr... See more

Visited there today with no appointment to look at kitchen tiles. Had a brief look on the website before, but we weren’t 100% sure on what we needed. Richie and Jordan were brilliant - although it was... See more

I was served by Denise at the Harlow store. Denise is very experienced in her field with designing bathrooms. I was shown a few options as my bathroom isn't particularly big, and was very happy with m... See more

Ordered new bathroom from Blackburn Store. Visited times before deciding what we wanted & dealt with 3 different members of staff. All were really understanding and helpful, we were very pleased & gr... See more

Excellent, friendly service. Helped us think carefully about each element of our new bathroom and talked us through all the options. Appreciated to computer aided design which really helped confirm... See more

Visited the Truro showroom to look at shower cubicles & wall panelling. Amazing showroom with plenty of displays so we could really get ideas. We didn’t feel under any pressure but Rachel was... See more

My wife and I visited our local Easy Bathrooms store in Truro, Cornwall and it really is a one-stop-shop for bathroom renovations. Imaginative and well designed displays cover all tastes and styles an... See more

Products are goods sales service decent although their hands are tied by head office …After service from head office abysmal. Wanted to hold onto our £580 refund as long as possible.! Quoted for 10 s... See more

Absolutely disgusting AVOID AVOID AVOID buying from this incompetent company. False advertising, wrong item arrives , nobody will help resolve the issue through the phone if you buy online only via e... See more

What a nightmare! I purchased a radiator from them and changed my mind and asked to return it 17 emails later and still no returns label. Appalling customer service, you get an automated response sayi... See more

Staff always lovely in store, but totally failed to inform us when we went in to pay and trigger delivery that they were unable to fulfill two key elements: the sink worktop and tiles. Really hard to... See more

Good morning, Thank you for your recent order with Easy Bathrooms. Please accept our sincere apologies — the item you ordered is currently out of stock and will not be available un... See more

The lorry driver who made my delivery tried very hard to unload but the forklift wouldn’t work on the gradient. It wasn’t his fault but he managed eventually after parking 100 m away on the flat. Unf... See more

Very poor salesmanship at the Aylesbury branch. Salesman sold us a bathroom without any supports / brackets for the shower screen - this delayed our bathroom install by 3 days and cost us extr... See more

Ordered a Burlington sink with taps and pedestal online. Invoice showed breakdown of items, a bit misleading as taps were only shown online as one unit. Delivery was as per stated timeline but sadl... See more

Advise not to use, delivery's late, or don't turn up at all. No communication on what's happening. They don't always answer the phone. Delivery drivers dump expensive products outside as won't tak... See more

Ordered tiles beginning of month. Less than one week before installation emailed me saying they was out of stock. After coming up with a compromise tile the delivery was delayed by 4 days. On delive... See more

Purchased new bathroom suite and tiles from Warrington branch. Excellent service from start to finish. Staff really helpful and polite but did not ‘harass’ you when looking around showroom. Dealt with... See more

We had an appointment with Sam (at the Chelmsford branch) and couldn't be happier with his help. Professional and helpful at choosing styles and colours for the tiles and the extra components needed... See more

Popped into place an order for a new bathroom, customer service absolutely shocking!! Got ignored by the guy we needed to talk to as he obviously had better conversations to have and when he decided h... See more

Avoid! Paid for than £80 for shipping - for a £150 item that was unfit for use. extortionate and onerous returns process - think very carefully before buying anything from here! Only other return opti... See more

I am delighted with the service l received from Easy Bathrooms. Debbie, with her wealth of bathroom knowledge and Kasia with her patience and clear explanations, helped me choose the exact products l... See more

Have visited Sheffield showroom and was greeted by Kasha who was extremely helpful. Talked us through different plan options gave us great choices for our bathroom. Couldn’t wish to deal with a more p... See more

Great experience from start to finish. Joe in the Exeter store was very helpful with helping with design and product choices. We used the install service which was well worth it. Whole process was mad... See more

Chloe was absolutely brilliant at helping me see exactly what I needed as I has something very specific. She explained everything perfectly and placed the order in such a social, safe, and entertainin... See more

Matthew at easy bathrooms at Birstal has been amazing from start to finish, from helping us design the bathroom, right through to helping when we made some queries. Really patient and understanding an... See more

Had the pleasure of being assisted by James and Aidan on several occasions. Both went above and beyond to help. So patient and helpful. CC also showed great customer care when I entered the branch. Sh... See more

Re-doing an outdated bathroom is exciting but also a nightmare when you don't know where to start! Jake at Easy Bathrooms in Norwich was an amazing help. I gave him some basic measurements and a few... See more