Ecostrad Reviews 93

i have had my 600 pound radiator for less than 2 years it has had minimal use and has stopped heating up i look after things and generally think u get what you pay for, so yes i am very disappoint... See more

My old Flomasta towel radiator stopped working, so I needed a replacement. I got an Ecostrad Fina-E iQ, which looks identical to the old one but has a wifi-connected thermostat. It uses the Tuya Smart... See more

The online information is very clear and helpful making it easy to select the product most suitable for our room. After sales was superb with contact to check we had received product in good order... See more

Good quality heaters that arrive is bomb-proof packaging. Very simple to install using the template guide. Had them up and running and connected to wi-fi in no time. My only real criticisms are t... See more

I bought an IQ Ceramic for my Garden office which whilst well insulated and well built was chilly on a morning. Not anymore, my electrician says he always buys these and I was very happy to be led by... See more

Good value products, an easy to navigate website and a no-fuss delivery made it a straight-forward purchase. The towel rail is now in situ in a small entrance hall, looks great and more importantly dr... See more

We have been distributors for this company since 2023, and I have only good things to say. Dealing with Ben and David has been a pleasure. Their products are high-quality with a modern design and... See more

The radiator fits perfectly in my small bathroom and is smart and modern. The temperature is controlled from my phone via Wi-Fi which is neat , plan ahead it takes a little time to warm up but when it... See more

Although I received no tracking notification the parcel arrived on the day stated, well packaged and included a template for fixing to the wall. I use the app to control the heater but you can also us... See more

Its the second exostrad iq ceramic radiator I've had (they replaced the first) and the therstat just doesn't work properly. The temperature jumps around, notably when you change programme. Ive had to... See more

As a wholesaler, we rely on our suppliers to give a prompt & reliable serviceso that we can give our customers confidence in the products we sell. Ecostrad certainly provide this.

I bought 5 of the Ecostrad IQ 1500w. Overall they do a good job at maintaining a constant temperature throughout our 2 bedroom bungalow, and the cost was surprisingly low..... Now, the major downside,... See more

The radiator was excellent for the first year, then gradually lost heat (we didn’t really realise) until at 4 years old it simply stopped warming up at all - the company said they could help selling... See more

I’ve been gradually swapping from gas to electric and making improvements to the insulation during the process to offset the difference in fuel price. My boiler is on its last legs and I find that ra... See more

I purchased an Ecostrad radiator, and unfortunately, my experience has been very disappointing. One of the units I bought had to be replaced 3 times because it was extremely noisy. I hoped the repla... See more

Worst app ever. Almost impossible to use. The unbelievable decision to have to tap bar charts to set between the temperatures makes the IQ ceramic useless for anything except on or off. I’m gues... See more

Second radiator I've had and the thermometer just doesnt work properly. Being a crucial part of the damn thing, its just useless. It also creaks when heating up. That was one of the main reasons i re... See more

Ecostrad is a great looking range, well priced and Ben from Ecostrad looks after us from a supplier perspective amazingly. Always my fist go to

I purchased the Ecowarme 1200w Vertical radiator in Jan 23 all was good for 1 year then the unit stopped heating up. In January 2024 the unit was replaced as it had failed within its warranty period.... See more

Bought an ecostrad ceramic 1500 w radiator which worked until we tried to connect it to Wi-Fi. On reporting the problem we were told we had overheated it and they refused to take any responsibility.... See more

The Ecostrad ceramic iq is a very poor yet expensive product. I made the mistake of buying 5, 1 has already been scrapped another one is so noisy that I have switched this to another room which is not... See more

When replacing storage heaters in a house,it seemed logical to upgrade to modern electric heaters. Since installing my Ecostrad heaters, 3 out of 5 have failed. Electric Radiators... See more

I’ve bought from Ecostrad several times before, and they are always excellent. The WiFi radiator I got this time is by far the best I’ve bought so far!

We initially bought an ecostrad radiator and were pleased but it started making loud creaking noises on heat up and then stopped working. As it was still under guarantee we were sent another without a... See more

Sadly I didn’t read these reviews before purchasing 3 radiators and 2 towel rails. The quality of the radiators themselves is good but the elements are of poor quality and too fragile and they fail r... See more

I needed a heating solution for my kitchen and settled on the ceramic radiator, had it 4 years now and still going strong. Great product.

The team are always very helpful and are always quick to get the product out the door! I buy a lot of electric radiators and Ecostrad are always my first choice.

I’m extremely disappointed with the handling of an Error 2 fault on my Ecostrad IQ Ceramic WiFi Radiator. The radiator has failed due to what I was told is an issue with the end panel, which needs... See more

fantastic company to deal with- and even better quality in there products. the designs and price points are spot on! Ben in sales is very knowledgeable and very helpful!

The radiators look great. They also work very well. So impressed with the wi-fi controls. The delivery was efficient too.

The radiator oozes quality. Design, build and finish are all top class. Delivery was good, and even the packaging was top notch. Thank you.

Excellent service , quick delivery good looking product only downside is they are not cheap to run , they use a lot of electricity

I would not recommend this product or this company based on my experience. After installation, the radiator consistently shows a room temperature that is around 6°C higher than the actual tem... See more

Amazing customer service. Always easy to speak to and answer any technical questions straight away. Really fast delivery service 5*

Ben and Ecostrad have been helpful to us as they have always been reliable, honest and fair

Amazing products, efficient, look good, perform great through the app, very easy to use.

Brilliant heater and being able to control it via the App is an added bonus. Very economical.

I contacted Ecostrad first to make enquiries and the person who I spoke too was very helpful and knowledgeable about the things I asked which convinced me these were radiators I wanted in my apartment... See more

Been dealing with Ben who has been extremely helpful very polite also

Efficient company. Kept updated with delivery and also follow up emails to help.

Really quick delivery. From research to order to delivery was ideal. I particularly liked the “how-to” emails. A great purchasing experience.