Firstly, I was able to buy the products I was looking for at the lowest price on the Internet. Second, I received the products I was looking for in two days after I bought them. Such a company like... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered four cartons of oat milk from Greenist but they did not deliver the oat milk I ordered. Instead they delivered a different sort of oat milk. The oat milk I received had oil added and was t... See more
I placed an order at greenist.ch on 10th Jan but haven't received anything. I've phoned and emailed twice but no reply. Now discovered the company is in Germany and contacted through that email instea... See more
Greenist is a great and professional company to work with and we have had positive experiences with them so far. The range of organic products is extensive and the follow-up is very professional, even... See more
Company details
Written by the company
Gesundheit, Schönheit, Naturkosmetik, Vitalfood, natürliche Nahrungsergänzungsmittel, Bio-Drogerie, effektive Mikroorganismen und vieles mehr bei greenist.de - deinem familiengeführten Online-Shop.
Contact info
Hagedornstr. 22, 20149, Hamburg, Germany
- 04047112582
- [email protected]
- greenist.de
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Greenist substituted my order with a high fat/high sugar alternative.
I ordered four cartons of oat milk from Greenist but they did not deliver the oat milk I ordered. Instead they delivered a different sort of oat milk. The oat milk I received had oil added and was the Barista version. It contained 5 times the amount of fat and 2 1/2 times the amount of sugar compared to the non Barista oat milk I had chosen. I specifically wanted a low fat, low sugar oat milk. When I contacted them to ask for a refund they told me they were entitled to make substitutions and in this case the products were sufficiently similar as they were from the same brand. But in my view a brand offers a choice of different milk alternatives for a reason - because each one is different! I feel I wasted a lot of money as I also had to pay a large delivery fee.
Money withdrawn to early, slow delivery
Greenist withdrew money from my account 14 days before shipping the order - several days before they even had the goods in stock themself. Deliverytime from Germany to Denmark 16 days. No info given, no excuses. But everything arrived eventually as ordered.
Unprofessional attitude
I have recently ordered 3 items from this company, however received ONLY 1 and no refund so far...additionally, I have never received any notification about any changes in my order.
avoid this company at all costs
I have been a regular customer of greenist for over a year, and that stops now. My last order was damaged in transit by DHL and returned to the sender. The tracking number shows it was delivered to them last week and they are denying receiving the parcel. Greenist never followed up about a replacement or refund, and after I called and emailed them multiple times, they are still not offering a replacement or refund, blaming ME instead and saying there is nothing at all they can do. Worst, worst customer service experience ever. Truly shocked by the rudeness and incompetence.
The Company are excellent and…
The Company are excellent and outstanding in product, service and delivery.
Great fermented food
Great fermented food! A good tasting variety of various vegetables. Fast delivery and all goods arrived in perfect condition.
Perfect
Transparent Website, easy buying, fast delivery, good quality. Everything was well.
A wishless shoping experience!!!
Firstly, I was able to buy the products I was looking for at the lowest price on the Internet. Second, I received the products I was looking for in two days after I bought them. Such a company like greenist makes the shopping experience wishless.
Erstens konnte ich die Produkte, die ich suchte, zum niedrigsten Preis im Internet kaufen. Zweitens habe ich die Produkte, die ich gesucht habe, innerhalb von zwei Tagen nach dem Kauf erhalten. Ein solches Unternehmen wie greenist macht das Einkaufserlebnis wunschlos.
Paul Doron Doroftei
Big variety of ecological items
Big variety of ecological items. Also good prices. Fast delivery. I am very satisfied with this company.
Ordering and delivery went very well
Ordering and delivery went very well. The range is very extensive. The delivery was super fast. I can definitely recommend greenist GmbH.
ordered 2kg bio brown rice to test the…
ordered 2kg bio brown rice to test the quality and it is very good in terms of taste and texture
interesting range of products
the company offers products that are not found elsewhere easily.
Super nice and fast delivery to…
Super nice and fast delivery to Dennark👍😊
We can highly recommend Greenist
Greenist is a great and professional company to work with and we have had positive experiences with them so far. The range of organic products is extensive and the follow-up is very professional, even when we had a point that needed improvement with our first order, this was followed up immediately. We can highly recommend them.
Do not recommend
Do not recommend and will never be a customer again. I received different products and they do not respond.
Fast and efficient as well as an excellent variety of products.
The deliver was prompt and the service in general was excellent.
Sending too old product (end expiration date)
I received a product, where the expiration date was passed, so the product was too old. I sent the company an email on the 11th of February and asked to get the money back from the product but they don’t answer despite a friendly reminder. Really bad customer service!!
In their answer they also lie now, they say that they send a product with MHD 31.12.22, but this is not true they MHD was 01.12.22 and they shipped the items 02.12.22. I also have a picture of the product which I shared with them

Reply from greenist.de
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







