Package never received! I requested a refund, but after 2 months, nothing has been reimbursed. The shipment was tracked, but there is no data regarding where or to whom the merchandise was de... See more
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Verified
Beautiful place, professional and friendly staff. It was first time when I tried this treatment and I lovit it. I don't speak Italian language but here I didn't need it because I discover great l... See more
Hairdresser super, as well the specialist in massage and therapist. When I had a problem for an appointment to a dentist ( for my fault, really) Groupon gave me money back, even if I had asked it only... See more
A lovely restaurant with very tasty food - portion sizes were perfect - would definitely recommend. It’s a little bit out the way of the main tourist sites but if you’re looking for something a bit di... See more
Company details
Information provided by various external sources
Groupon (NASDAQ:GRPN) è il leader mondiale del commercio locale ed il luogo dove gli utenti possono scoprire tramite web o smartphone cosa fare, vedere, gustare e comprare a prezzi straordinari. Con gli acquisti in tempo reale, gli utenti possono trovare il meglio che la propria città può offrire in termini di attività locali, eventi, vacanze e prodotti di ogni genere.
Contact info
Corso Buenos Aires 54, 20124, Milano, Italy
- groupon.it
3.6
Average
13K reviews
Replied to 51% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Verified
Villa Eveline Top Player
Una cena da gala, cordialità e ospitaltà ai massimi livelli, Cena a dir poco Apoteotica.
11 September 2023
Verified
Elite hai and nail art
Ottima esperienza. Puntuali e professionali. Competenti. Ritornerò
11 September 2023
ADDS LEAD TO UNWANTED PURCHASE WITH A CLICK
PLENTY OF ADVERTIZING IN OTHER APP WHERE IS EASY TO CLICK BYT MISTAKE AND FIND A PURCHASE YOU DID NOT REQUESTED. STOP IT!
3 September 2023
Unprompted review
Reply from Groupon Italia
Ciao,
Grazie per il tuo feedback.
Siamo estremamente dispiaciuti per l'inconveniente causato da ciò.
Il nostro obiettivo principale come azienda è che tutti i nostri clienti si divertano in ogni fase della loro esperienza Groupon. Ci assicuriamo di considerare il tuo feedback e di offrire una soluzione migliore per la tua soddisfazione.
Ti invitiamo a contattare il nostro Servizio Clienti all'indirizzo https://www.groupon.it/faq in modo che possiamo occuparci di risolvere il problema.
Grazie e cordiali saluti,
Sneha Kishor
Supporto Groupon
Verified
We had a reservation for dinner on…
We had a reservation for dinner on August 22, and when we went there, to our surprise they were close. What the fk? there was, however, another nice restaurant next door and we had dinner there. apparently the next door restaurant claims to make the best carbonara in the world. I tried it. Aint sure it is the best in the world but for sure it was delicious :)
23 August 2023
Unprompted review
Reply from Groupon Italia
Hi Kristjan,
Thanks for your review.
We’re very sorry to hear about the difficulties you have faced during with attending the reservation. We will definitely take your feedback seriously and start working on our service improvement.
In order to help you further, please contact our customer service (https://www.groupon.it/customer_support) so that we can take over this and resolve the issue.
Looking forward to resolving your issue.
Thanks and Regards,
Aditya Anand P
Groupon Customer Support
Verified
Verified
Verified
La lara la lara la
23 August 2023
Authentic & Tasty
A lovely restaurant with very tasty food - portion sizes were perfect - would definitely recommend. It’s a little bit out the way of the main tourist sites but if you’re looking for something a bit different then you won’t be disappointed.
15 August 2023
Unprompted review
I will never USED this GROUPON AGAIN.
I will never USED this GROUPON.. This site is not good.. They will ignore you when you need a assistance.. 2 times this happened to me.. report: delivered. but no package.. Asking their assistance.. they will not reply. u search, they will tell you ask the SDA. ask SDA, they will tell go to POSTA I.. NEVER NEVER AGAIN...
5 August 2023
Unprompted review
Reply from Groupon Italia
Ciao Danilo,
grazie per la recensione.
Ci dispiace molto per le difficoltà che hai riscontrato con la consegna del tuo ordine. Prenderemo sicuramente sul serio il tuo Feedback e inizieremo a lavorare sul nostro servizio.
Per aiutarti ulteriormente, ti preghiamo di contattare il nostro servizio clienti (https://www.groupon.it/customer_support) in modo da poter occuparci del problema e risolvere il problema. Ci scusiamo ancora per l’inconveniente causato.
Resto in attesa di una tua risposta.
Grazie e saluti,
Aditya Anand P
Supporto clienti Groupon
Verified
Reply from Groupon Italia
Ciao Salvatore,
Grazie per la sua recensione. Ci scusiamo per il problema.
Per poterla aiutare ulteriormente, la preghiamo di contattare il nostro servizio clienti (https://www.groupon.it/customer_support) in modo che possiamo occuparci di questo problema e risolverlo.
Saremo lieti di risolvere il suo problema.
Grazie e saluti,
Prabhu JP
Assistenza clienti Groupon
Verified
Verified
L'instruttore era bravissimo
3 July 2023
Verified
Verified
Sevizio semplice e immediato
26 June 2023
Verified
Great service, great staff
Beautiful place, professional and friendly staff. It was first time when I tried this treatment and I lovit it.
I don't speak Italian language but here I didn't need it because I discover great ladies and sometimes we don't need many words to express the human quality.
A big thank you for your great service, smiles and good energy.
Elena UK 🙏🏻❤️🤗
26 June 2023
Verified
Gestore educato e disponibile
Gestore educato e disponibile
Tutto come descritto nel coupon
19 June 2023
Verified
Air Conditioning Check Up
I recently utilized a coupon for the air conditioning check up but I must express my disappointment with the overall experience.
While the technician demonstrated goodwill and a positive attitude, there was a clear communication gap regarding the scope of the coupon's description and the actual service provided.
The technician's good intentions and willingness to assist were appreciated, but there was a lack of clarity in the coupon's description. As a result, important tasks such as checking the condensate drain and monitoring the gas pressure (limited to the external piping) were not performed.
Unfortunately the check and cleaning of both the external unit and internal evaporators fell short of expectations, as the cleaning performed was superficial.
The external unit received minimal attention. Similarly, the internal evaporator was only given a cursory clean.
I hope the company takes this feedback constructively and makes improvements to ensure a more comprehensive and satisfactory cleaning experience for future customers.
16 June 2023
Unprompted review
Verified
Location bella adatta a eventi…
Location bella adatta a eventi matrimoni ... mangiato bene bella serata .....
12 June 2023
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