USING EL RESTREADOR WAS PARAMOUNT TO MY RESEARCH!! I HAD TO CALL THE RASTREADOR THREE TIMES TO ASK FOR HELP WITH THINGS THAT WERE NOT TOTALLY CLEAR TO ME. I SPOKE TO THREE DIFFERENT LADIES AND THEY... See more
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An operator called me and, despite asking her to call me a few minutes later (since I was taking another call at work) she told me that she might not be able to do it. It seems that human contact is... See more
By far the easiest and simplest process for car insurance in over 20 years........all completed online including payment!! And the cheapest price for the cover that was needed.
Great price, simple clear process to get an estimate & very easy to finalise the contract. Found with Rastreator.
Company details
Written by the company
En Prima, tenemos como objetivo que los seguros de coche sean más fáciles y accesibles. Con presencia en España, Italia y el Reino Unido, hemos logrado ganarnos la confianza de más de 4 millones de asegurados en toda Europa, quienes disfrutan de pólizas claras, económicas y sin complicaciones. Desde nuestra llegada a España, hemos trabajado para ofrecer seguros de coche que se adapten a las necesidades de nuestros clientes. Gracias a nuestras alianzas con aseguradoras de renombre como Great Lakes Insurance (parte de Munich Re) e iptiQ, proporcionamos una amplia variedad de opciones para que puedas encontrar la cobertura que mejor se ajuste a ti. Nos enfocamos en ofrecer un servicio cercano y eficiente. Sabemos lo importante que es contar con un seguro confiable, por eso nuestro equipo de atención al cliente, situado en España, está a tu disposición para ayudarte. Únete a los millones de conductores que ya confían en Prima y disfruta de un seguro de coche transparente y sin complicaciones. Para más información, visita helloprima.es
Contact info
Calle de Sta Engracia, 23, 28010, Madrid, Spain
- 919 017 999
- [email protected]
- helloprima.es
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It was really easy to contract my car…
It was really easy to contract my car policy insurance!
Easy renewal
The process was easy to make It.
Agility and great prices
Great price, simple & clear process
Great price, simple clear process to get an estimate & very easy to finalise the contract.
Found with Rastreator.
clear and easy.
Prima gives a good descripcion of the…
Prima gives a good descripcion of the items covered by the insurance.
THANKS GOD FOR THE "RASTREADOR" AND FOR THE HELPFUL ATTITUDE OF THE LADIES WHO ANSWEARED THE TELEPHONE!!
USING EL RESTREADOR WAS PARAMOUNT TO MY RESEARCH!!
I HAD TO CALL THE RASTREADOR THREE TIMES TO ASK FOR HELP WITH THINGS THAT WERE NOT TOTALLY CLEAR TO ME. I SPOKE TO THREE DIFFERENT LADIES AND THEY ALL WERE EQUALLY HELPFUL, POLITE AND KNOWLEGABLE. TODAY I UNDERSTOOD HOW SOME INSURANCES OPERATE AND HOW EASY IT IS FOR A CUSTOMER TO, NAIVELY, GIVE WRONG INFORMATION NOT KNOWING THE IMPLICATION THAT THAT CAN HAVE ON THE PRICE OF THE INSURANCE, AND OTHER IMPORTANT ISSUES.
human contact is lost
An operator called me and, despite asking her to call me a few minutes later (since I was taking another call at work) she told me that she might not be able to do it. It seems that human contact is lost and we leave everything at the expense of an email (with the risk of fraud that exists today).
Great insurance company and I saved…
Great insurance company and I saved over 130 euros ,I am really happy Justin
Best price for now
Best price for now, will see what they do the following year
Very easy and quick
It was a quick process.
May use AI-assist with repliesRead more

Reply from Prima Seguros
The best prize
The best prize
They offered me the best deal. I use my car only occasionally, and I was paying more than double compared to what I pay at Prima.
I believe it’s a great balance between price and benefits.
Good initial experience
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