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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers appreciate the unique designs and vibrant colors available. Many highlight the good quality and durability of the materials, even after multiple washes. People also mention the clothing being comfortable and well-tailored. Some reviewers have had positive experiences with order modifications, where replacements were promptly crafted and shipped. However, several consumers report issues with delivery times, often exceeding the expected timeframe. Many people report delays and a lack of communication regarding order status. Some reviewers mention inconsistencies in sizing compared to previous orders. The quality of the products and materials also appears to vary, with some consumers noticing a decline over time.

Based on these reviews

Rated 3 out of 5 stars

The hoodie itself is of good quality, fits well and is true to size. I love the design and the details such as the hidden pocket inside the kangaroo pocket. However, the whole experience was let... See more

Rated 3 out of 5 stars

The material feels quality, the designs are sick. The fulfilment times are abhorrent, everything i've ordered took 3 weeks longer than expected and was "backordered". As I'm writing this I have an o... See more

Rated 4 out of 5 stars

Items seem to be good quality. Let's see what's the situation after few washs. As a big head guy, the necklines should be a little bigger or the fabric more elastic. Funky Gorilla sweatshirt is mo... See more

Rated 4 out of 5 stars

Delivery took little bit longer than expected but it was definitely worth it. Products seem to be of very good quality. Rainbow leopard joggers are just fabulous (but my wife wants to kill me now :D)!... See more

Rated 5 out of 5 stars

Awesome vibrant colors! I haven’t washed my shirts yet, but I’m assuming they’ll be fine when following directions on tag. I didn’t realize until after ordering that Hoodie Labs’ HQ is in Sweden, but... See more

Rated 5 out of 5 stars

They have high quality & clearly hand crafted clothing coupled with amazing designs. I’m a personal fan of their Catmoflauge pattern haha! There was a slight mix up in the color on one of my orders,... See more

Rated 5 out of 5 stars

The hooded dresses are beautiful and the sizing is spot on. The colors and fabric exceeded my expectations, even better in person than in the photos. I stocked up; these items are exclusive here in It... See more

Rated 5 out of 5 stars

The REALLY well designed clothes took a bit longer than expected to arrive since they apparently create your items after they’re ordered, but it was well worth it since they looked even better in pers... See more

Rated 5 out of 5 stars

Tried Hoodielab out after a different hoodie site relentlessly screwed up an order, causing me to cancel that and look elsewhere. Found Hoodie Lab. Loved the designs, prices were reasonable. Ordered... See more

Rated 1 out of 5 stars

Order is not arriving I made an order 2:nd of December last year. It has still not arrived and and last time I contacted support about a month ago I got "We expect to have it finished and shipped w... See more

Rated 5 out of 5 stars

Great communication with customers Amazing quality of the hoodies and the prints on them Fast shipping time The products were only made after I placed my order, so it's environmentally f... See more

Rated 1 out of 5 stars

Ordered December 6th, Order still stuck in crafting. No responses to my current requests for information regarding the status of my order. I don't think there's much more to say. One pair of jogg... See more

Rated 1 out of 5 stars

I made my order in the middle of November 2025, but still haven’t received the t-shirts I ordered, and now it’s the beginning of February 2026. I’ve reached out to customer service several times. They... See more

Rated 4 out of 5 stars

Great variety of styles and colors and motifs! Took longer than I expected to receive the t-shirts, but they are of exceptional quality and my son loved them. Will definitely shop here again (but mayb... See more

Rated 4 out of 5 stars

Really love the colors, design and tailoring of my zip hoodie. However, the sizing has changed. My other xsmall Hoodie Lab zip hoodie from 5+ years ago is just a tad oversized. This current style f... See more

Rated 1 out of 5 stars

Absolute trash company. Ordered on 12/2 and was told today (12/22) the item won’t even ship out until 1/3… after being told previously on 12/18 that I should receive tracking info in a couple hours..... See more

Rated 1 out of 5 stars

Orderd before the holiday deadline, They missed the delevery date, no worries that happens since its a long shipment. contacted customer service --> delay due to holiday season; despite me o... See more

Rated 4 out of 5 stars

Wide choice of products. Waiting time however prevents me from giving 5 starts, though I try to understand, that T-shirts were crafted. This is the reason why I can't check them now as I had to leave... See more

Rated 2 out of 5 stars

This was the second time we bought a hoodie here. Both times the shipping took about three weeks longer than promised, customer service was attentive but could not help. Two hoodies later, we can... See more

Rated 1 out of 5 stars

Terrible service,ordered a top February 26th as a gift still not received it😡very disappointed ,false advertising as said would be delivered in 7-10days no sign of item or refund!quick enough to take... See more

Rated 1 out of 5 stars

Ordered on Black Friday. Order was supposed to arrive between 10-Dec - 13-Dec, but it did not. Contacted support, who said there was an issue with the order, and it would be delivered on a later date.... See more

Rated 2 out of 5 stars

I've bought about 50 shirts and 10 hoodies and more stuff. The quality has deteriated sharply and some garments are made with cheap stuff. None of the bought shirts are of the samen quality and the ho... See more

Rated 1 out of 5 stars

I created a negative last month to explain my problems with this company. Order very delayed and never shipped, I emailed them 10+ times and they promised a refund. I never got any refund to this... See more

Rated 1 out of 5 stars

Two months and they never sent the ordered items ! They are quite reactive and answer when you send them a mail and they always say it will be shipped, but it never happens (10 mails, through several... See more

Rated 2 out of 5 stars

Cons: crafting and processing order time is ridiculous long. Tracks status not working for months not weeks. Slow communication from seller. Wrong Hoodie delivered. Only offered to replaced wrong ite... See more

Rated 2 out of 5 stars

So I have ordered 20 T-Shirts from Hoodie Lab over the last few years, all XXL, all fitted perfectly. I ordered 5 T-Shirts in February and when they arrived they were too small. I sent photo's with me... See more

Rated 1 out of 5 stars

Made a few orders from Hoodie Lab before and all was good, they are some of my favourite t shirts. However, this time it has been 3 months since I placed the order, and it has not arrived. I have emai... See more

Rated 1 out of 5 stars

My last order is one month overdue. No answer on email. One useless answer on a PM via facebook messenger and then total silence I used to be a happy customer, now I am dissatisfied

Rated 1 out of 5 stars

Ordered 5 t shirts mid April. Delivery due in 10 working days. 3 weeks later heard nothing so contacted them and was told there was a delay and order would be fulfilled in 2 weeks. 3 weeks later still... See more

Rated 1 out of 5 stars

Hello, I am contacting you to inform you that I will be returning the t-shirt to you, because it is really shameful to send me an item of this poor quality, poorly sewn threads, poor quality of the... See more

Rated 1 out of 5 stars

I ordered two items 2 months ago from writing this. Thry have piss poor customer care. They ignore my emails messages and so fourth. Thry have only offered refunds instead just shipping my ****ING ord... See more

Rated 3 out of 5 stars

I have to admit, it's my second shopping in this store. Visuals are great but I noticed two main flaws: 1. Wrinkles. NA for T-shirts but every hoodie worn for more than 2 days get immensely wrink... See more

Rated 1 out of 5 stars

I've ordered multiple times in the recent years, without any issue. My last order was a total disaster. It took about a month to ship the clothes. The sizing were all completely off. I've always... See more

Rated 1 out of 5 stars

Placed an order 4 weeks ago and still hasn't been shipped. I will never use Hoddie Lab again and definitly will not recommend. Be careful. Hopefuly my bank will help me out with the payment cancelat... See more

Rated 3 out of 5 stars

** Update 31st July - since my first review customer service have been in contact and resolved the problem issuing a full refund. ** I bought some items that were not the size they claimed to be.... See more

Rated 1 out of 5 stars

27.01.2025 = Order 27.01.2025 = paid Hoodie Lab presents delivery time of 7-10 days at date of Order. But till now , 22.02.2025 not shipped and not received product. unfortunately a very negativ... See more

Rated 1 out of 5 stars

Part of the order was missing, which they did refund. The print on the hoodie was very good but the material is terrible. After wearing once it is already full of bobbles and looking a mess. Also, it... See more

Rated 1 out of 5 stars

4 months and still no hoodie nor refund... this behavior is basically stealing and they don't even reply to the emails anymore.. they just ignore their customers who demand a refund pathetic company... See more

Rated 5 out of 5 stars

The designs are fantastic and the shirts are great. I probably ordered 20 shirts by now for myself and others. The shirt fabric is comfy and durable. Even the shirts that I have worn for years still l... See more

Rated 4 out of 5 stars

I had zero problems with ordering or delivery. It took about a month from ordering to receiving, which is perfectly acceptable for a custom printed item coming from Sweden to Texas. The communicatio... See more

Rated 5 out of 5 stars

Excellent quality, durability, and fantastic design. I've never been disappointed with this brand — I’ve had many of their shirts for years and they still look great. I highly recommend it to everyo... See more

Rated 1 out of 5 stars

I ordered 2 times before, no issues. On the third (years later) order they sent clothes made out of low quality fabric. Returning the package was very slow, had to wait on avarega 2 weeks for a reply.... See more


Company details

  1. Printed Clothing Store
  2. Clothing Store

Written by the company

Hoodie Lab originated in 2017 in Stockholm, Sweden, with a small collection of vibrant All Over Print Hoodies and a vision to bridge talented artists with enthusiastic customers, transforming art into high-quality all-over print clothing. Presently, we craft thousands of distinct handmade products featuring designs from hundreds of talented artists around the globe.


Contact info

3.3

Average

TrustScore 3.5 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Like everyone else reviewing recently

Like everyone else reviewing recently.
This is a scam company that takes your money and does not send the order. They also fail to respond to any complaints.
I have contacted my bank to back charge..

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Never received my order

I ordered 2 pairs of shorts for my fiancé on 12th Dec, the status was stuck at creating my order or preparing to pack my order, right up to Feb 11th! Although there was some discussion and apologies via email in Jan they ended up ghosting me altogether. So I showed evidence of the conversations to PayPal and got a full refund! I certainly won’t be using hoodielabs again, it was a total waste of time and energy. Avoid!

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Waited 3 months. No order arrived. Did get a refund though!

Ok, so I ordered a pair of shorts on 9th Aug 2025.

I received a few emails informing me my shorts were being prepared.

I tried the tracking link, but it didn't work so I emailed on 28th Aug and was informed "your order is being finalized and will be shipped by next week"

It wasn't!

Then didn't hear anything for ages and honestly I completely forgot about the order for a while. Nothing arrived.

I remember in Nov, whoops. So hit them up, asking what's the story?

"Please allow us some time to investigate this matter with our team thoroughly, and we will promptly provide you with an update as soon as possible. Your patience is greatly appreciated."

Sure, no worries.

I wanted another month, and heard nothing. So I emailed on 11th Dec to ask for a refund as they clearly weren't going to send my order.

They did refund me, but only after I said...
" Please don't take as long with my refund as you have taken to look into the whereabouts of the order."

I got the refund, but it wasn't really the point. I wanted those awesome looking VHS shorts for my holiday in late Sept!

I honestly won't order from them again. You probably shouldn't either. It'll most likely be a waste of your time.

Awesome VHS shorts design though.

9 August 2025
Unprompted review
Rated 1 out of 5 stars

after more than 2.5 months I did not receive my order

I ordered 14/11/2025. After more than 2.5 months I did not receive my order. The order status say it is prepared for shipping (if the order status works and you not end up on an error page...). The support wrote me 5 time, that my order will be shipped the next days that week. I need to apply for a refund but they does not react the last 3 days. Very bad.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Order is not arriving

Order is not arriving
I made an order 2:nd of December last year. It has still not arrived and and last time I contacted support about a month ago I got "We expect to have it finished and shipped within the next few days".
I've ordered several times before and it has worked, I assume this is a sign the company is going under.
Trying to see order status online just gives an error page.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Bad experience

I made my order in the middle of November 2025, but still haven’t received the t-shirts I ordered, and now it’s the beginning of February 2026. I’ve reached out to customer service several times. They promised to take care of the situation, but it seems they are just stalling. I’ve ordered from this company several times before, and every time, the goods have arrived without problems. I don’t know what's going on now; is the company going under or just unable to fulfill their orders? I am seriously reconsidering my future purchases with them and won't recommend them to anyone.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

3 month wait for delivery

Ordered item late October was told it was on its way, raised a complaint and they offered 20% off which i accepted amd that it was on the way. Item did not arrive till christmas eve. Would not recommend

31 October 2025
Unprompted review
Rated 1 out of 5 stars

My last order is one month overdue

My last order is one month overdue.
No answer on email. One useless answer on a PM via facebook messenger and then total silence

I used to be a happy customer, now I am dissatisfied

18 January 2026
Unprompted review
Rated 1 out of 5 stars

Ordered on Black Friday

Ordered on Black Friday. Order was supposed to arrive between 10-Dec - 13-Dec, but it did not. Contacted support, who said there was an issue with the order, and it would be delivered on a later date. This happened 3 more times over the next 3 weeks, with a new date promissed but the delivery not taking place. Decided to ask for reimbursement in the end.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Ordered before the holiday deadline, no communication, delays upon delays for more than a month

Orderd before the holiday deadline,

They missed the delevery date, no worries that happens since its a long shipment. contacted customer service --> delay due to holiday season; despite me ordering before their deadline to prevent this problem. Alright sucks but what can you do.

Fast forward 2 weeks, no tracking info --> reason after contacting customer service; new system... so my order went wrong. ' You will recieve an update in the next few days with a T&T --> A week later no T&T and no contact.

I ordered multiple times with them and their products are good but I have no idea why they ignore their self-imposed deadlines and keep radio silence a lot

12 January 2026
Unprompted review
Rated 1 out of 5 stars

A month on from delviery date and still "crafting"

Ordered December 6th, Order still stuck in crafting. No responses to my current requests for information regarding the status of my order.

I don't think there's much more to say. One pair of joggers. I did put it up initially to me missing the holiday cut off date earlier in December, however I would expect an update 2+ weeks on. The quoted fulfilment date was 18/12, today is 11/01.

169686

11 January 2026
Unprompted review
Rated 1 out of 5 stars

never again

6 emails, three demands to cancel completely ignored, 2 missed shipping dates, no Christmas presents to put under the tree despite ordering more than a month early. Never again.

26 December 2025
Unprompted review
Rated 1 out of 5 stars

Absolute trash company

Absolute trash company. Ordered on 12/2 and was told today (12/22) the item won’t even ship out until 1/3… after being told previously on 12/18 that I should receive tracking info in a couple hours.. lol. Their site stated delivery by Holiday if ordered by 12/3… obviously inaccurate. They take 24+ hours to respond, give you false information and take a month to ship items out. We’ll see if I ever actually receive my order.

21 December 2025
Unprompted review
Rated 1 out of 5 stars

They lie about the latest delivery

Extremely slow delivery time, now Its more than a month. And they have promised that the package is on Its way in more than a week. Last time They promised a update in 2 hours. According to their page the package is still not sent. I have more than seven T-shirts.
Good and Nice feeling clothes but will not by from them anymore.
Still no refund of the money, I accept they are gone...

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Well they don't give you zero stars too…

Well they don't give you zero stars too choose from so one it is order placed October 28th 2025 it's now 12-16-2025 no order has been shipped refuses to return my money and they'll tell you at least 5 time that it's preparing for shipment you can beg and beg for you order to be cancelled and money returned soooooo if you want to lose money give it to hoodie Labs

16 December 2025
Unprompted review
Rated 1 out of 5 stars

scam

Two months and they never sent the ordered items !
They are quite reactive and answer when you send them a mail and they always say it will be shipped, but it never happens (10 mails, through several weeks). Looks like they try to win as much time as possible until you cannot have the transaction canceled by your bank anymore. Also said they had "lost" my delivery address and asked for it again... (I ordered by Paypal payment: no way they can loose the address !) After opening a complain at Paypal they suddenly generated a shipment air waybill (awb), which, of course, they never sent. Glad that Paypal made a refund.

6 October 2025
Unprompted review
Rated 2 out of 5 stars

about 2500euro of business

I've bought about 50 shirts and 10 hoodies and more stuff. The quality has deteriated sharply and some garments are made with cheap stuff. None of the bought shirts are of the samen quality and the hoodies are obviously from different suppliers. No consistency in what you get. But worst of all is their mail where they keep insisting that you get 70% off on their site which is a blatant lie.

25 November 2025
Unprompted review

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