HOVERFLY Reviews 88

This was not my 1st Scooter. However, this was the 1st one that required final assembly. Without my husband to perform this task, I would have needed a handyman to complete assembly. Also, it wo... See more

Came a day ahead of scheduled delivery. Went together fairly easy. One hicccup with instructions. The manual did not address plugging in tower and took a bit to figure out why unit did not power on wh... See more

Delivery was superfast! Quality mobility scooter for the money. Assembly went well except for the front basket. Directions for the basket installation are not very good. The seat on the T4 scooter... See more

Scooter is ok, less powerful than expected Very vague about when item would ship, per advertising would ship within three weeks, more like double that. Ordered with plans in place for use that... See more

I ordered this for my husband and a friend helped him put it together. When my husband was going through preop testing for surgery on his spine and neck, they discovered that he has lung cancer. He’s... See more

Hi, I received my Hoverfly Ourea saddle replacement and chain sprocket with petal quickly and they were well packaged. I thank you for making a good reliable e-bike. My Hoverfly ourea bicycle is awes... See more

I recently made a purchase from Hoverflys.com and I have to say, their aftersales support has been absolutely stellar. From the moment I had a question about my order, their team was prompt, pr... See more

Purchased disc brake after purchasing front wheel assembly. Wheel assembly was pictured with disc brake; disc brake was not included. Called and asked about missing part was advised not included I w... See more

Ordered over a month ago and the scooter has still not even been shipped. I have contacted their customer service multiple times and they keep apologizing and saying they will expedite the shipping. B... See more

My experience with HOVERFLY was great. I ordered a mobility scooter for my son, who has multiple health problems, and he is very happy with it. Placing the order was very easy, and it was delivered to... See more

Ad stated I would receive my scooter within 3-5 days. It's been 16 days and it's still not here. I wanted to have it before my family got here from out of state so we could go places, as I have sever... See more

Recieved my Hoverfly T4 mobility scooter on 7/3/25. Charged battery and got familiar with it for a mile or so. Then the next day 7/4/25, I fully charged battery again to 27.1volts then rode it for a t... See more

I received a scooter after the expected timeline. when I called and complained, a label was created.So that I could see that they are trying to send get out. however. It sat there for another week,... See more

Customer service refused to answer question regarding my order go 3+ weeks and 8 emails later. Hoverfly has no phone number to call to get information regarding my order which had yet to ship when the... See more

Within 24 hours of taking delivery, my two sons and I had the scooter out of the box and assembled. I have rented scooters many times when on the road. This unit was not comfortable, and I did NOT fee... See more

Love it!!! Nice and small, fits in trunk. Great!! Easy directions to put some pieces together. Arrived as advertised. Quick delivery. Love the speed, weight and ease of driving.

it came with a left rear tire that has flat spot on it and when u tell them on the day u get it they want you to do all this stuff they just sold it to you they have all the info on the unit

The scooter was easy to assemble and folds up compactly. I have had illness so have not had a chance to take it out for a ride. It is comfortable sitting and easy for me to get on and off. I think it... See more

I placed the order but the next day cancelled it because I found out the scooter wasn't TSA approved. They said they would try to catch it before it went out (which should have been a fairly simple... See more

I purchased the scooter in December and it broke in April. I am still communicating with the company via email because they are refusing to fix the scooter. It’s the end of July. They have one person... See more

It took a month and a half to receive the scooter. It was promised to me several times that it would be delivered to only get pushed back. The scooter was for my son to take to college for the summe... See more

Still waiting on my 2nd order (the entire lock assembly & new key). I was not allowed to return the first key your company sent that didn't fit. It's costing me time & hassle waiting on this. I need... See more

The H-3 battery arrived pretty quickly and was packaged well. The problem is that the connection on the battery, does not match the connection on the ebike. The battery has a computer type connecti... See more

The rear tires are flat on one side. there is no phone number to call to report the damage. Additionally, Website states 3-5 days for shipping. I received the order 17 days after ordering.

Very disappointed. I ordered a replacement battery for my Hoverfly. You kept telling it was coming for 3 weeks.It never came. Then you tell me their out of stock. At 83, not walking well was depending... See more

I bought a new throttle handle for my hoverfly ebike. After hooking it up and confirming it had power, I attempted to actually use it to y'know...move the actual bike. No dice. The handle... See more

Your company keeps sending these reviews to me even though I HAVE NOT RECEIVED MY HOVERFLY ORDER YET. Please kindly notify me when this has shipped. Sandra Tatum

What can I say, I wasn’t sure if I wanted th 3 or 4 wheel scooter, so I ordered both after reading your return policy. The T-4 arrived 1st. I assembled and it only worked for a couple of minutes. (I d... See more

Customer service is like having NONE. If you open this package(to see if it works for you), then you have bought it. They will not take it back without charging you $250 & you pay shipping. They don’t... See more

you guys did your job of delivering the T4 unit. However, I can’t give it five stars because I am not able to use it yet. I can’t find anybody that can assemble it.

I have not received the screws the secure may arm rest to the scoote nor have I received the screws that secure the anti tip wheels on the back. I called and requested them but have not gotten them.... See more

Delivery was quick. I would like to suggest better instructions for assembly. The inductions that came in the box were a bit confusing. I had to YouTube instructions from other customers.

I ordered my T4 Red on June 3rd and haven’t received it yet. I’ve sent several emails regarding the status of my order and have never received a response. Still waiting.

Purchase went smoothly, I got my overfly in about a week, if that long. Minimal assembly was quick and easy. The only hard part was waiting for the battery to charge. The next day, I was rolling up an... See more

We bought this for my husband and he can now get around with me with ease. We go for walks together, I walk and he rides. He really enjoys getting out more and his scooter gives him that freedom.

The scooter works fine. It takes some practice with the forward and reverse switch, not a very smooth start. Two of the tires have flat spots on them which makes operation rough. I am hoping that they... See more

Have not received scooter! Fedx ask that you contact them to assist in inquiry. They said miss scanned. We need this to assist in mobilty for my husband. Please help!

What I ordered I thought was rated for 500 lbs. I weight 255. The seat plate bent and through me off the first small bump I hit. The seat is not adjustable and the leg room is for someone 5' tall.... See more

Price was great, delivery was was on. Easy to assemble. Just one question about charging. But otherwise very satisfied.

There is no communication. Sent me the wrong scooter. I ordered a T3 . I have been trying to send the T4 back. You will not send me a return address or phone number. I have sent you several emails to... See more

I ordered this item at the beginning of September and it has not even shipped. Please refund my money immediately.