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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the high quality and stylish designs of the products. Consumers highlight the wide selection of fashionable and durable men's gear available. People are particularly fond of specific brands and items, such as the Flint and Tinder brand and waxed shirts, noting their lasting quality. Many reviewers consistently praise the company's customer service, describing it as top-notch, quick, effective, friendly, and professional. Customers appreciate the prompt and helpful responses from the support team, with issues being resolved efficiently and fairly. Reviewers feel valued and respected, with the company honoring their history and going the extra mile to ensure satisfaction.

Based on these reviews

Rated 5 out of 5 stars

Lill pricey, but you get what you pay for..right , good quality .. also customer support is excellent , always responded quickly … all their pieces keep you current and fashionable, so if you wanna l... See more

Rated 5 out of 5 stars

Huckberry is my favorite online merchant. I have been following them since they began, reviewing cool things and selling small items. Now they are a brick and mortar and have one of the best onlin... See more

Rated 5 out of 5 stars

Huckberry has the best range of men’s gear for men who want fashionable clothes that are also infinitely wearable and durable. Can’t get enough of their Flint and Tinder brand, or of others they carry... See more

Rated 5 out of 5 stars

Huckberry has taken the place of some historically significant Men’s supply depots. Willis & Geiger, Orvis, Eddie Bauer, Banana Republic. Legendary outfitters who either disappeared or devolved int... See more

Rated 5 out of 5 stars

Long time customer, had an issue with the durability of one item among the many I've bought. Had a prompt, responsive exchange with the support team. And they resolved the issue in a way that felt lik... See more

Rated 5 out of 5 stars

Huckberry is full service; great products and always outstanding customer service. Customer Service resolves everything in a quick, fair and friendly way. New selections all the time from quality bran... See more

Rated 5 out of 5 stars

The styles they have great. I often find new brands of gear and clothing off the website, lems, flint and tinder, Taylor stitch, wellen, proof. All have been comfortable and reliable, leading me to or... See more

Rated 5 out of 5 stars

Huckberry was great at working with me to figure out a satisfying solution. Button snaps had broken off a jacket I purchased after the first wear. They offered to pay to get it fixed but when that was... See more

Rated 5 out of 5 stars

Had an issue where my package was misdelivered. I reached out to support and they immediately refunded the item that they could not replace because it was out of stock and expedited the one they cou... See more

Rated 5 out of 5 stars

We had a fantastic experience shopping at Huckberry for my husband's business trip. The clothes are the perfect blend of high quality and great style. What really impressed us, though, was how helpful... See more

Rated 5 out of 5 stars

I buy almost all my clothing, shoes, and boots from Huckberry. They are just outstanding to work with. Great quality, brands, pricing, and phenomenal (and I do mean phenomenal) customer service.... See more

Rated 5 out of 5 stars

With apologies to Huckberry, dogs are still a guy's best friend. But HB is a close second! Huckberry has become my go-to for wardrobe needs and beyond. Phenomenal brands, awesome lifestyle content, an... See more

Rated 5 out of 5 stars

Great Company and great quality merchandise. Worked with customer service and received prompt assistance. I bought the Windzip jacket and it’s a hit. We’ve been wearing all the big name labels over th... See more

Rated 5 out of 5 stars

I originally ordered a pair of Chelsea boots a size too small and our cleaning lady accidentally through the empty box away. Huckberry’s team made an exception and allowed me to send the boots back an... See more

Rated 5 out of 5 stars

Since I'm interested in one of their products but am ordering from a different country I had a couple of questions and send them some emails that were promptly replied, with clear answers. Awesome cus... See more

Rated 5 out of 5 stars

The team at Huckberry was very responsive about my request for return & exchange, even during the busy holiday week! After providing a picture, the team promptly shipped a replacement product which I... See more

Rated 5 out of 5 stars

I recently purchased a jacket and noticed that it went on sale a few weeks later. I sent an email to see if I had access to the sale price and without hesitation. Olivia issued me a credit for the dif... See more

Rated 5 out of 5 stars

I received a Christmas gift that was a seasonal item at Huckberry. I had an issue with the item unrelated to the seller. As they do not carry it full time I couldnt get an exchange, but I was offere... See more

Rated 5 out of 5 stars

Obviously the selection of clothing is great. It's right up my alley. But what's been better is how they handle returns, exchanges, etc. Their customer service is awesome. They shipped me the wrong si... See more

Rated 5 out of 5 stars

Huckberry offers many great brands and the styles they create. All the best quality. I have made several purchases from them in the past year and when I had a problem with one they took care of it... See more

Rated 5 out of 5 stars

The Huckberry team is amazing... they "punch way above their weight..." I understand it's a small crew but somehow they manage to be super responsive. The customer service goes along with top quality... See more

Rated 5 out of 5 stars

There's nothing greater than getting exactly what you want for your birthday, so it's a bummer when the fit is off just a touch. When I reached out to the Huckberry support team with the news and aske... See more

Rated 5 out of 5 stars

I purchased a few different items from Huckberry. Their prices are great, and the brands they sell are top notch. The Studebaker bracelet is super high quality, as they are known for their forging ski... See more

Rated 5 out of 5 stars

I recently purchased two pair of Flint and timber corduroy pants. They were listed on sale when I checked out I didn’t receive the sale price. I contacted customer service and they honored the sale pr... See more

Rated 5 out of 5 stars

I purchased a pair of boots I was excited about. A few days after receiving them I saw they were on sale for 25% off. I reached out to Huckberry and they immediately adjusted and refunded the differen... See more

Rated 5 out of 5 stars

I found out about Huckberry through my boyfriend. He simply loves all their products and their quality is amazing. I purchased some of my Christmas gifts from Huckberry and have been very satisfied an... See more

Rated 5 out of 5 stars

I made my first online purchase at Huckberry. The shipping and handling was very fast. When I received my jacket i got very happy quality and design was beyond my expectations. Then I had a few que... See more

Rated 5 out of 5 stars

"Huckberry has been my go-to shopping destination since 2018/19, and I've had an consistently great experience. Fast shipping, hassle-free returns, and top-notch customer service - they nail it every... See more

Rated 5 out of 5 stars

The item I ordered arrived defective. Within the hour of me reporting it via email to them. I already received a response of them mailing out a replacement item at no additional charge. I thought this... See more

Rated 5 out of 5 stars

I enjoy having the look of a rugged yet functional piece of clothing. I actually Truck for a living, and ranch on my families farm during season. If modernity brings a sour taste, at the very least we... See more

Rated 5 out of 5 stars

Huckberry has a variety of high quality products that make great gifts for important people in your lives. I have purchased several products for my husband from kitchen items, shoes, pants, sweaters a... See more

Rated 5 out of 5 stars

I had purchased an item as a gift and shortly after it went on sale for a lesser price on their website. I sent an email inquiry to the Huckberry team about a possible price match. Cole responded ri... See more

Rated 5 out of 5 stars

I have been buying from Huckberry for a couple years for my adult son (Birthday and holiday gifts) he loves the quality, uniqueness and overall aesthetic. I love their no hassle and awesome customer s... See more

Rated 5 out of 5 stars

Not only does Huckberry do a great at delivering the products that we want, but they also do an amazing job rectifying mishaps. One of the products I purchased malfunction and after i made them aware... See more

Rated 5 out of 5 stars

Products are great quality and worth the price. The customer service is proactive, responsive, and gives more of a human touch than most consumer companies. It's a company that combines great product... See more

Rated 5 out of 5 stars

Customer service was excellent. I contact them due to part of my shipment not being sent. They addressed the concern immediately without any lengthy process. My new product (sunglasses) were also s... See more

Rated 5 out of 5 stars

Had my eye on the wax trucker for years and finally pulled the trigger and ordered a large per the fit guide but alas it was way to small. Not to worry, the customer support team did a great job with... See more

Rated 5 out of 5 stars

In a time when online shopping can feel hit or miss, Huckberry reminded me why I trust them. I had a small issue with an order, and Juancho went above and beyond to make things right — fast, frien... See more

Rated 5 out of 5 stars

I have purchased 3 jackets/coats from Huckberry and absolutely love the quality. The 3rd one had a very slight sticky zipper that I thought would smooth out over time, but decided to contact customer... See more

Rated 5 out of 5 stars

I purchased some shoes that I didn’t realize were on final sale. I’m a long-time customer of Huckberry because I really like the quality of their items. They were good enough to allow me to exchange... See more

Rated 5 out of 5 stars

I received a gift for Christmas that was too small. My wife had purchased the coat several months before. When I first worked with the AI chat bot, it became clear that the purchase was now outside t... See more

Rated 5 out of 5 stars

Multiple purchases here, always great (chinos, hoodies, and the famous wax jacket). Returns/exchanges have always gone well, which matters since I'm in between sizes. Ships/arrives usually in three da... See more


Company details

  1. Men's Clothing Store
  2. Clothing Store

Written by the company

Huckberry is an independent online retailer and magazine for those who love adventure. We're a team of 80ish based in Austin, Texas with offices in San Francisco and Columbus, Ohio. Over a million and a half young, active professionals trust us as their leading resource for emerging brands, gear, and lifestyle inspiration.


Contact info

4.8

Excellent

TrustScore 5 out of 5

715 reviews

5-star
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1-star

Replied to 30% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Customer service done right

I reached out to Huckberry about a pair of 365 Chinos I bought about a year ago. Over time, the buttons started cracking and eventually breaking apart. It wasn’t a stitching issue — the buttons themselves were failing.

I emailed support with photos, not expecting much since it had been a while since purchase. I got a same-day response. No runaround, no hoops to jump through.

They immediately set up an expedited replacement and even sent a 20% off code for a future order. They told me I could keep or donate the damaged pair — no need to ship anything back.

That’s how you build trust. They stood behind their product without hesitation and made the whole process effortless.

Mistakes happen. What matters is how a company responds — and Huckberry absolutely nailed it. I’ll continue shopping with confidence.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Longtime Customer

I have been shopping at Huckberry since 2020 and they are always quick to respond when I have an issue and make everything so easy and hassle free.

I recently bought pants from them and I didn’t like the fit, Huckberry makes it easy so all I had to do was drop the pants off at the UPS store and they pack it and ship it for you.

Can’t recommend them enough!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Had an issue with an overseas order and…

Had an issue with an overseas order and Albany was quick to help resolve my order. She even helped to provide a follow up offer which i was able to leverage and make a follow on transaction. Thanks for the great support especially with an overseas order.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

classy company

They have some of the dopest gear and some of the coolest collabs. I had a small issue with an order and their customer service took care of it immediately. They actually went above and beyond my expectations. Cheers.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Treated like a person, not a sale

I wasn’t expecting to be able to return an item per policy. However, because of the particular situation, I was able to. I felt treated like an actual person rather than a sale on the wrong side of the rules. It was unexpected and much appreciated service

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Huckberry Fixes My Mistake Promptly

I made a mistake with an email address, when I ordered an ecard gift. I didn't realize it for a while, so I was concerned I might be too late getting things cleared up. I sent my concerns in an email to customer service and heard back promptly. The communication was professional, yet personal. The problem was solved before I could start fretting!

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service. Huckberry's team got back to me within one business day about an issue I was having with one of their products and immediately sent a replacement through expedited shipping, which I received two days later. Keep it up 👍

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Every time I've reached out to…

Every time I've reached out to Huckberry for advice on sizing, fabrics, wearability, you name it, I've been met with clarity, consistency and care. That's why I keep going back for more. I WANT to give them my business. Simply put: great people, great products, great experiences. Let's go!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

I was days away from a trip to Hawaii…

I was days away from a trip to Hawaii and I had an issue with something I ordered ...the best-ever 72 hour merino tee. I wasn't sure Huckberry would be able to help in time but they did and were so kind and helpful. Love the products and the service!

9 February 2026
Unprompted review
Rated 5 out of 5 stars

First Time Huckberry Customer

This is the first time I have ordered from Huckberry. They now have a customer for life. I ordered a very nice hoodie. I wore it several times over the course of 2 weeks. The garment got a snag which I carefully trimmed with scissors. Shortly after I noticed that small snag made a large hole. I thought I'll contact Huckberry to see if they could help. I honestly wasn't expecting much due to the state of current customer affairs these days. To my surprise my email was answered within maybe 2 hours. A pic of the damage was requested which I found to be more than fair. I sent in the requested photo. Again, they responded lightning fast and I was blown away by their response. I received a full refund PLUS a one-time 20% off any future orders. I find that to be outstanding customer service. If you want to buy with confidence in my opinion, you can't do any better than Huckberry!!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Great brands, styles and customer service

Huckberry offers many great brands and the styles they create. All the best quality. I have made several purchases from them in the past year and when I had a problem with one they took care of it immediately.
Their service and integrity is over the top excellent.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service
Goods arrived quickly
Had to return the first order as too small.
Refund was issued straight away no problem.
Would buy from Huckberry again

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Quick Response to Product Defect

Huckberry was great at working with me to figure out a satisfying solution. Button snaps had broken off a jacket I purchased after the first wear. They offered to pay to get it fixed but when that was not possible they expedited me a new jacket. I was impressed with their response time and had no doubt from the beginning that a good solution would be found.

11 January 2026
Unprompted review

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